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This year has been a bit of a struggle for many industry sectors but not so much for the motor industry. Following the scrappage scheme it was expected that the motor industry would contract and dealerships close, something I personally didn’t think would happen. In anticipation of a potential downturn the manufacturers started to scale down production in 2008/9, some would say too far, as virtually every new car drifted out to long delivery lead times as demand remained relatively high. This Read more »

A Fleet News survey has shocked many involved in the leasing industry but confirms my long held views that end of lease charges have been spiraling out of control. And this is just the tip of the iceberg because the survey has been carried out amongst the larger fleets only, the companies valued by the lessors and invariably looked after. When questioned the customers have complained that they have received recharges for stone chips and minor scuffs, the sort of damage that had been previously Read more »

Recently we have seen another couple of leasing companies amalgamate reducing the competition in the marketplace. This isn’t good news for the industry and it certainly isn’t good news for the customers as it continues to erode the competition. There are also fewer leasing companies dealing with brokers and the withdrawal of  consumer business by some, most notably Lombard, has resulted in a major contraction of the UK lease market and fewer great deals available. There has been an Read more »

During many of my discussions and presentations it is often clear that those using vehicle finance or personal loans think that there is some sort of master format that means they don’t have to bother reading it. Those that may understand that this isn’t the case may ask which terms are important, the ones they need to read? Whether it is only necessary to understand the terms in a lease as opposed to a personal loan. The fact is that EVERY term in a contract is important and should be read and Read more »

If you were to have some major surgery, I’m sure you would need to know that the person carrying out the work was a qualified and capable surgeon with a history of successful operations. If not you may end up a paraplegic or worse still not survive the operation, so I’d say that it was quite important to feel confident that you are using a professional who is good at his job. On the other hand you may have a faulty gas appliance and need a repair carried out. Who would you call in to carry out the Read more »

Insurance and fuel duty increases have been blamed for the inflation busting increase of 6.3% announced by the RAC in their Cost of Motoring Index. The average cost has increased by £346 over last year’s cost taking it up to £6,000. Depreciation has also had an effect although some costs such as Vehicle Excise Duty (car tax) and car finance have dropped. The annual study assesses the running costs of 17 new cars from the Toyota Yaris to the Land Rover Discovery. Each model’s bills are weighted Read more »

I have had a number of clients put back their lease decisions until later next year which is of course their prerogative. However, as I’ve been pointing out, doing this is a huge gamble. First of all it’s important to point out that we will never return to the good old days of lots of cars sitting around in dealerships and import centres waiting for manufacturers to Read more »

I had an interesting chat with a lawyer friend of mine a few days ago. He had returned a lease car at the end of the agreement and received a bill for the repair work that he was angry about for a few reasons. As far as he was concerned, the work was either unnecessary, as a result of fair wear and tear, or the charges were too high for the work required. Read more »

A new code of conduct is set to be launched this month by the Retail Motor Industry Federation, the association responsible for dealers and workshops. The scheme is set up to promote best practice and help to maintain standards for motorists, covering servicing and repairs. However, not everyone is impressed as there are already others operating similar controls, such as the AA, who argue that there are already too many in operation. AA technical specialist Vanessa Guyll said, ‘Multiple codes Read more »

I’ve heard today that VW have slipped back on deliveries even further on the new Passat CC’s, that we have on order. Deliveries of cars ordered as long ago as September have now slipped back to February/March next year. Touareg’s on order have also slipped back to March. Considering the fact that we were quoted deliveries for end of November this is a disgrace but even worse we still don’t have specific delivery dates. Typical of many manufacturers the marketing team decided Read more »