Garage Code Of Conduct Adds To Confusion

Monday, 22. November 2010

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A new code of conduct is set to be launched this month by the Retail Motor Industry Federation, the association responsible for dealers and workshops. The scheme is set up to promote best practice and help to maintain standards for motorists, covering servicing and repairs. However, not everyone is impressed as there are already others operating similar controls, such as the AA, who argue that there are already too many in operation. AA technical specialist Vanessa Guyll said, ‘Multiple codes only serve to confuse consumers, and adding another is very unlikely to help.’ The RMIF have responded by saying that their code is superior as it includes Motor Codes, the BSI Kitemark and a scheme backed by the Office of Fair Trading. So if you are looking for the best technicians – I haven’t got a clue but I guess the RMIF is the one to take notice of. Have you had a great repair or service experience? If so who provided it? By Graham Hill