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Whilst you may not live near Heathrow if you’ve ever had the need to travel into London via the M4 past the airport you will know the frustration of sitting in the traffic whilst the bus lane remained empty except for the occasional bus and taxi. As you know the lane was reverted back to a general lane last December and since then 4.5 million cars have Read more »

I must admit that I smiled when I read this next piece of information that 60% of drivers who own sat nav’s suffer from ‘sat nav rage’. 6 out of 10 users admitted to shouting, swearing and even lashing out at their sat navs when it failed to get them to their planned destination or failed to point them the right way. The study was carried out by sat nav app Read more »

After a series of sad cases where people have been badly injured and the driver has walked away with a minimal fine and a couple of months in prison the government is about to crack down on those driving dangerously resulting in serious injury. A new offence – causing serious injury by dangerous driving has been recommended by Justice Read more »

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We seem to know precious little about electric vehicles which may well be the reason why so few are being sold. It can’t be so much about cost as they are subsidised by the government in order to encourage ownership, or is price the reason? The price of an electric vehicle compared to its equivalent petrol or diesel version is spectacularly high. The Read more »

As most of my readers know there are some things that cause me to shout, scream and throw things out of my pram, one of which is when dealers or manufacturers try to mislead customers. Especially so when the manufacturer refuses to take responsibility when customers exercise their legal rights. This often happens when a customer makes a claim Read more »

Been a busy week for me, last week I was attending, as a speaker, the F&I Conference and awards dinner. For the uninitiated F&I stands for Finance and Insurance offered by car dealers and brokers. It was a great event and even though I went over time with my presentation I believe it went down well. The most surprising thing for me was the Read more »

As a consultant I have often advised companies on their car policies and driver handbooks. With more stringent health and safety laws it is important that even with just one or two employees that drive on company business you have a driver handbook or incorporate certain items within the employee’s contract of employment. If you are an employer Read more »

My gadget of the week is a spray. As readers of my blog know one of the dirtiest things you will touch on a regular basis is not your bottom, not that you regularly touch your bottom but you might do – ahem, moving on, it’s your steering wheel which should be cleaned with a disinfected cloth at least once a week. Aside from that if you have air con fitted to Read more »

If you have had a lease quote from me recently you will probably have had a quote including maintenance, even though you may not have asked for it, especially for cars on low annual mileage. This is because a couple of the leasing companies have gone back to the days of trying to encourage drivers to have their cars serviced on time by making Read more »

Auto Express recently reminded us that since the changes to European Regulation 461/2010 (Motor Vehicle Block Exemption) you can have your car serviced at an independent garage and provided they carry out all work in accordance with the rules set down by the manufacturer your warranty will be honoured. That is fine and I totally Read more »