Wednesday, 9. March 2011
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Years ago when run flat tyres were introduced they seemed like a great idea but drivers were then told that they couldn’t mix up run flats with conventional tyres and you couldn’t get a puncture repaired. Once the tyre had been punctures, whilst the run flat would get you home the bad news was that you then needed to replace the tyre. However, I have found out that this isn’t necessarily the case. It was highlighted recently when a lady driver managed to get a nail in her run flat tyre fitted to a Read more »
Thursday, 7. October 2010
Kwik-Fit are to carry out some major training programmes of staff following a recent BBC Watchdog report. They have said they are going to invest a further £1 million in training as a direct result of the allegations made by the BBC. They are to also increase their mystery shopper programme in an effort to identify and stop overselling by staff. The company is said to operate a zero tolerance policy in cases where Read more »
Tuesday, 25. May 2010
I’ve often pointed out to customers that they can now have their new cars serviced at non franchised dealers and still retain their warranty cover. This resulted from the changes that were made to the EU Block Exemption rules removing the stranglehold that manufacturers had over the servicing of new vehicles during the warranty period, that was cunningly extended by most manufacturers to 3 years. In an effort to Read more »
Thursday, 15. April 2010
Kwik Fit have revealed the puncture capital of the UK, yep, it’s true they have actually carried out a survey and found that London is the capital, not only of the country but also for punctures. Amazing or what? In fact drivers in London are twice as likely to get a puncture than drivers in the East Midlands. 4 in 10 drivers in London had a puncture last year compared to 2 in 10 in the East Midlands. Nationally the Read more »
