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A new code of conduct is set to be launched this month by the Retail Motor Industry Federation, the association responsible for dealers and workshops. The scheme is set up to promote best practice and help to maintain standards for motorists, covering servicing and repairs. However, not everyone is impressed as there are already others operating similar controls, such as the AA, who argue that there are already too many in operation. AA technical specialist Vanessa Guyll said, ‘Multiple codes Read more »

a few people have been asking about new cars and when a new car is a new car. I have explained this in detail in my book, An Insider Guide To Car Finance, which can be bought and downloaded online. But to summarise, the car must not have been registered to anyone else before you receive it, not even to the dealer and it must not have an ‘unreasonable’ mileage on the clock, expressed in one court case to be no more than 500 although I find this excessive. The strange rule is that Read more »

According to figures released by Warranty Direct, labour rates for mechanics have risen by 11.3% since the summer of 2006 to an average £75.17 per hour. Rates have increased sharpest by the independent garages to narrow the gap between them and the more expensive franchised dealer networks. The average franchised dealer is charging £95 an hour today compared with £88 in 2006, up 7.7%. In comparison Read more »