Monday, 17. October 2011
After a series of sad cases where people have been badly injured and the driver has walked away with a minimal fine and a couple of months in prison the government is about to crack down on those driving dangerously resulting in serious injury. A new offence – causing serious injury by dangerous driving has been recommended by Justice Read more »
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Saturday, 15. October 2011
As most of my readers know there are some things that cause me to shout, scream and throw things out of my pram, one of which is when dealers or manufacturers try to mislead customers. Especially so when the manufacturer refuses to take responsibility when customers exercise their legal rights. This often happens when a customer makes a claim Read more »
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Wednesday, 5. October 2011
Auto Express recently reminded us that since the changes to European Regulation 461/2010 (Motor Vehicle Block Exemption) you can have your car serviced at an independent garage and provided they carry out all work in accordance with the rules set down by the manufacturer your warranty will be honoured. That is fine and I totally Read more »
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Friday, 30. September 2011
Most people know that they can now have their cars and commercials serviced and maintained at no franchised garages and still retain the warranty on the vehicle. However, I have always suggested that customers who choose to have servicing carried out by non franchised dealers ask the garage to use manufacturer own parts. I say this as I don’t Read more »
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Thursday, 29. September 2011
Should eye tests be mandatory for drivers? A major insurer thinks so linking eye tests to licence renewals making them mandatory every 10 years. RSA’s ‘Fit to Drive’ campaign examines the link between drivers’ eyesight and road safety and has also asked that new drivers should have an eyesight test when applying for their provisional licence. At the Read more »
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Monday, 19. September 2011
The motor industry gets a bad press when it comes to the way it treats customers but I feel certain that the vast majority of car dealers act honourably and fairly. However, treating customers fairly doesn’t make for good headlines so I tend to only read the stories about the atrocious behaviour of just a few dealers when the customer, normally a Read more »
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Thursday, 15. September 2011
With many 0% finance deals about, following the new registration launch, it is important to take note of the advice that I have given in my books and previous blog posts. That is to negotiate a deal on the car on which 0% finance is being offered as though you are a cash buyer. Get some extra discount on the car, a full fuel tank and maybe a few extras Read more »
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Tuesday, 13. September 2011
Is health and safety about to move to a new level or am I just being very cynical? If you, or a member of staff, has a car accident, whilst on company business, we now know (especially those that read my newsletter/blog) that much of the responsibility falls on the shoulders of the employer. The car has to be properly insured and maintained, irrespective Read more »
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Friday, 9. September 2011
Just imagine, you’ve had your car for the last 3 years without any problems at all. You got it from your local dealer on a special PCP scheme they had running at the time which made the deal attractive and the cost low. You know how the PCP scheme works as your last car was on a similar scheme, you put an amount down, make regular monthly payments Read more »
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Saturday, 3. September 2011

Image via Wikipedia
Are you, or someone you know, one of the few that has lost a car in the recent riots to needless vandalism? If so where do you stand regarding your insurance and the 1886 Riot Act? First of all if you have a car that was set alight and destroyed, if you have fully comprehensive insurance you are covered, according to the Association of British Read more »
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