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This year has been a bit of a struggle for many industry sectors but not so much for the motor industry. Following the scrappage scheme it was expected that the motor industry would contract and dealerships close, something I personally didn’t think would happen. In anticipation of a potential downturn the manufacturers started to scale down production in 2008/9, some would say too far, as virtually every new car drifted out to long delivery lead times as demand remained relatively high. This Read more »

One of the most staggering things I reported recently was the running costs of used cars versus new cars, it was cheaper to run a new car than a used car. Now to add to the pain of used car motoring, statistics from secondary warranty suppler, Warranty Direct, shows that one in three repairs carried out on cars from 3 years old to seven years old is as a result of wear and tear. The small print in most of these warranty policies excludes such items so whilst motorists who take out these policies Read more »

Recently we have seen another couple of leasing companies amalgamate reducing the competition in the marketplace. This isn’t good news for the industry and it certainly isn’t good news for the customers as it continues to erode the competition. There are also fewer leasing companies dealing with brokers and the withdrawal of  consumer business by some, most notably Lombard, has resulted in a major contraction of the UK lease market and fewer great deals available. There has been an Read more »

If you were to have some major surgery, I’m sure you would need to know that the person carrying out the work was a qualified and capable surgeon with a history of successful operations. If not you may end up a paraplegic or worse still not survive the operation, so I’d say that it was quite important to feel confident that you are using a professional who is good at his job. On the other hand you may have a faulty gas appliance and need a repair carried out. Who would you call in to carry out the Read more »

Auto Express recently carried a story, explaining how Stephen Larkin from Newcastle ordered a Skoda in March and was told that delivery would be delivered by early July at the latest. After passing this date he decided to cancel the order and wrote to the dealer saying he wanted to cancel the order as they hadn’t delivered the car and asked for his £1,000 deposit back. He sent numerous letters and calls to the dealer without joy along with no help from Skoda, all they said was that it was down to Read more »

Nissan ad execs must have been chuckling to themselves when they came up with the theme for their sports cars, the 370Z and the GT-R. They decided to take on the Germans, poking fun at their acceleration speeds, pointing out that the Z was faster than Audi, BMW and Porsche rivals. The posters read ‘Deutschland Deutschland Uber Rated’ while a blurred Read more »

I have had a number of clients put back their lease decisions until later next year which is of course their prerogative. However, as I’ve been pointing out, doing this is a huge gamble. First of all it’s important to point out that we will never return to the good old days of lots of cars sitting around in dealerships and import centres waiting for manufacturers to Read more »

I know it’s a subject I talk about a lot but as we run up to Christmas I’m onto drink driving. It was shocking reading for the Government, about to launch their Christmas campaign, that one in four drivers admit to drink driving recently. The survey was carried out on behalf of insurer Quinn Direct but the real shock was that nearly 80% of under 24’s said they had never driven under the influence of alcohol whilst 25% of the over 55’s admitted to driving whilst over the limit. 31% of men admitted to Read more »

I had an interesting chat with a lawyer friend of mine a few days ago. He had returned a lease car at the end of the agreement and received a bill for the repair work that he was angry about for a few reasons. As far as he was concerned, the work was either unnecessary, as a result of fair wear and tear, or the charges were too high for the work required. Read more »

There was a programme on the BBC on Thursday 25^th November called Rip-off Britain. In the first part a couple bought a used car that broke down within a few miles of driving it off the forecourt. This is clearly wrong and the buyer was entitled to his money back but it seemed that lack of assistance from Trading Standards meant that the buyer accepted what the dealer said and sold the car on at a loss. It’s a disgrace. The RMIF representative stated that there are 9 million used cars changing hands Read more »