Saturday, 15. October 2011
As most of my readers know there are some things that cause me to shout, scream and throw things out of my pram, one of which is when dealers or manufacturers try to mislead customers. Especially so when the manufacturer refuses to take responsibility when customers exercise their legal rights. This often happens when a customer makes a claim Read more »
Friday, 14. October 2011
Been a busy week for me, last week I was attending, as a speaker, the F&I Conference and awards dinner. For the uninitiated F&I stands for Finance and Insurance offered by car dealers and brokers. It was a great event and even though I went over time with my presentation I believe it went down well. The most surprising thing for me was the Read more »
Friday, 7. October 2011
My gadget of the week is a spray. As readers of my blog know one of the dirtiest things you will touch on a regular basis is not your bottom, not that you regularly touch your bottom but you might do – ahem, moving on, it’s your steering wheel which should be cleaned with a disinfected cloth at least once a week. Aside from that if you have air con fitted to Read more »
Thursday, 6. October 2011
If you have had a lease quote from me recently you will probably have had a quote including maintenance, even though you may not have asked for it, especially for cars on low annual mileage. This is because a couple of the leasing companies have gone back to the days of trying to encourage drivers to have their cars serviced on time by making Read more »
Wednesday, 5. October 2011
Auto Express recently reminded us that since the changes to European Regulation 461/2010 (Motor Vehicle Block Exemption) you can have your car serviced at an independent garage and provided they carry out all work in accordance with the rules set down by the manufacturer your warranty will be honoured. That is fine and I totally Read more »
Tuesday, 4. October 2011

Image via Wikipedia
I thought it would happen, just as I started giving positive reviews about cars that I like along came Land Rover with a rather dopey car. You would have seen the Defender that they have been building since cars were invented, those are the ones that you see army personnel thrashing about in, farmers rounding up sheep in and tribesmen tearing across Read more »
Monday, 3. October 2011
If someone you know hasn’t yet applied to take their driving test they had better apply pretty quickly or expect a much tougher theory test next year. The Driving Standards Agency (DSA) plans to make the theory test tougher to pass following complaints that the test was too easy. Even though pupils had access to every question and answer used in Read more »
Sunday, 2. October 2011
We need a debate about this or a discussion about that, it’s all we seem to hear these days from the mouths of politicians. The banks aren’t lending – we need more sources of finance! This is the clarion call of the coalition but in truth it’s all around us, sources of finance I mean. We don’t need debates, discussions or more sources of finance it’s all Read more »
Saturday, 1. October 2011
Do you feel that your insurer is ripping you off? If you do you’re not alone. In fact the House of Commons Transport Select Committee produced a damning report on the subject recently, giving the cost of car insurance a high profile and forcing the Government to take action. The Cost of Motor Insurance report calls on the Government to force Read more »
Saturday, 1. October 2011
Years ago I used to attend meetings hosted by the Finance and Leasing Association at which all sorts of issues were discussed regarding the finance industry with a special interest in fraud. Eventually they stopped inviting me, probably because I have a big mouth and am never frightened to open it. This doesn’t make me a lot of friends when I believe Read more »