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Last week I reported on the shambles known as the EU Consumer Credit Directive that would, without doubt, cause widespread confusion amongst consumers and small businesses (who were included in the Consumer Credit Act but not in the CCD). Trying to get the message across to customers in dealerships would result in the blind leading the blind Read more »

According the British Vehicle Rental and Leasing Association (BVRLA) we are about to see and increase in the number of banks re-entering the car finance market which would be great news for all. Although this optimism is not shared by all including me. I have seen some funding enter the vehicle finance sector, not from banks but from investment Read more »

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When I was training as an accountant one of the subjects I had to cover was statistics. At the start of the course we were shown a graph of the stork population in Sweden over a 5 year period. We were then shown a graph of the baby births in Sweden during the same period and the two graphs were virtually identical. As more storks were born more Read more »

Do you know how long points stay on your licence for? Most people think 3 years but in fact speeding offences stay on there for 4 years and others stay on for longer. For example drink driving points remain on your licence for 11 years. Even though speeding points stay on your licence for 4 years they are only valid for 3 years.

So if you have 9 points on your licence after 3 years but clock up another 3 points in the 4^th year you wont lose your licence under the totting up system. The expired points can be removed from your licence by the DVLA but you will have to pay a fee of £20 for a replacement ‘clean’ licence. Are you confused by the points system, let’s discuss? By Graham Hill

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Years ago when run flat tyres were introduced they seemed like a great idea but drivers were then told that they couldn’t mix up run flats with conventional tyres and you couldn’t get a puncture repaired. Once the tyre had been punctures, whilst the run flat would get you home the bad news was that you then needed to replace the tyre. However, I have found out that this isn’t necessarily the case. It was highlighted recently when a lady driver managed to get a nail in her run flat tyre fitted to a Read more »

A good friend of mine reports on the crooked activities of the motor industry and has recently expressed his concerns over the direction that many of the online (bucket shop) advertisers as well as even some lenders are going. The latest scam revolves around delivery of your new car. The driver turns up with your car and an invoice for £250 delivery charge. They even carry with them a GPS credit card terminal on which you can make the payment. They point out the charge was included in Read more »

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Drivers are travelling less miles according to figures issued by the Department for Transport for 2010. Provisional figures show that vehicle use is down by 3.3% since 2007 which means that we drove a massive 8.3 billion miles less last year. From 1993 to 2007 car use continued to rise peaking at 251 billion miles in 2007. However, 2010’s total of 242 billion car miles means that we are back to 2002 levels. If you include in the figures all vehicle types the total is 306.6 billion miles in 2010, also Read more »

It seems that every week I read a similar story in Auto Express about a driver who has bought either a new or used car that has turned out to be a complete dog then struggled to get their money back. The fact is that the law is very clear on this point. If you buy faulty goods and a fault is found immediately or within the first 6 months you can return the goods and insist on a full refund. And the supplier must give you a full refund. On the other hand you can give the supplier the opportunity to either repair or replace the goods without losing your right to insist on a refund. In the latest case that Auto Express came to the rescue on a buyer of a new Hyundai i30 found the car starting to judder. The driver gave the dealership the opportunity to repair the fault which they attempted without success. The dealer and Hyundai offered a replacement but couldn’t guarantee that the fault would not exist in the replacement. This was 8 months later! The driver decided that he simply wanted his money back, which he received, after Auto Express stepped in – as a ‘gesture of goodwill.’ A gesture of bloody goodwill! It’s his legal right and he should also be entitled to compensation for the inconvenience. This infuriates me because dealers, supported by the manufacturers, feel they are above the law. It’s a disgrace but I really think that Auto Express should employ the services of a solicitor to bang off a formal letter each time they have a similar case to point out the driver’s legal entitlement and tell them to stick their ‘gestures of goodwill’ where the sun don’t shine. Have you experienced similar problems with a dealer not honouring your legal rights? Here’s a little graphic that I found on a Government website that may explain your rights a little easier than my wording:

By Graham Hill

DVLA figures show that one in ten motorists have points on their licence. The figures have been broken down by age sex and number of points. It also shows that the Government has collected £280 million from the 3.9 million drivers with points on their licence over the last 4 years (the minimum amount of time before points are cleared. That’s out of a total 37 million licence holders. The majority of drivers with points have just 3 points (3.2m). Just under 600,000 have 6 points and 92,000 Read more »

Garmin, manufacturer of sat nav’s has come up with a new device that will alert you via the sat nav if a car moves out of a pre-determined area acting as a tracking device. You can be alerted by text message or email. The new GTU 10 system can be self installed and self monitored. The kit links to any nuLink enabled Garman Sat Nav so you don’t have to be near your computer to check the units status. You can edit your preferences via your computer and view a history of where your car has Read more »