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 I know I feel like I’m banging my head against a brick wall when I explain to customers that they should never simply look for the lowest rate when it comes to leasing a car. Of course when you buy something for cash you will maybe look for the cheapest price. The car you pay cash for at a car supermarket will be the same as a car that you pay cash for at a main dealer (unless it’s a sub spec black market car). The car will Read more »

New tyres must meet European standards for safety and a raft of other basic regulations covering grip, economy, speed etc. British standards cover re-treads and remoulds as well as puncture repairs so many motorists look to replace their current tyres with the cheapest they can find, believing that all tyres that are sold meet basic standards and that the standards mean that whilst the cheepo tyres might not last quite Read more »

As most of you know the mortgage and financial services industry are regulated by the Financial Services Authority (FSA), for the time being at least until the new structure, as announced by the Chancellor, takes over fully in 2012. Cases of fraud are dealt with by both the FSA and the Office of Fair Trading(OFT) in conjunction with the police. However, whilst the OFT keeps a watching brief over the activities of those Read more »

I attended the Buckingham Automotive Forum on Thursday at the University of Buckingham, the quarterly meeting at which the good and the great of the industry give us an indication as to what is likely to happen in the future and if the future is looking good or bad for the industry. In fact I was a guest speaker at the event, speaking alongside Professor Peter Cooke, Professor at the University and government Read more »

One leasing company has finally taken the initiative and decided to make inspections of vehicles at the end of a lease a little more comfortable for the drivers by arranging for a joint inspection in order to alleviate refurbishment costs. A joint inspection is carried out by a qualified and independent vehicle inspector along with the driver. Will it improve the situation? We will see. If you have had a nightmare experience why not share it with me? We can only address the problem if we know how bad it is. By Graham Hill

A survey by Fuelcard Company found that 21% of 2,000 commercial vehicle drivers leave their engines running while making deliveries leaving themselves open to vehicle theft. I would suggest that they may need to check their insurance policies to see if the drivers void their policies by being irresponsible. Not least of which there is a substantial amount of fuel being used unnecessarily. By Graham Hill

A Trading Standard team based in Birmingham have found that an incredible 90% of used tyres being sold by independent tyre dealers and fitted on cars don’t meet minimum legal standards. Among the tyres inspected officers found some with nails embedded in them as well as one tyre that was 17 years old. The investigation, run by the city council and overseen by Trading Standards boss, Chris Neville was a Read more »

If you see a car you like, now is not a good time to wait to see if the rate improves. With some Audi’s now having a delivery lead time quoted at 26 weeks there is far from an over supply out there. It now seems that the ‘bible’ used by leasing companies to predict future car values, CAP, may be as much as 10% adrift in its valuations which is likely to lead to some re-alignment of rates quoted by the leasing companies. Read more »

It’s gadget time again! Just as I was adjusting myself to touch screen technology in cars with the new touch screens able to control the sat nav, heating system, on board computer and stereo I’m told it is now old hat! The new technology about to be introduced is hover technology whereby you simply hover your finger over the key you would have previously touched on the screen and the screen senses it Read more »

We recently had the Mercedes C63 AMG on offer. If you had ordered a car, which is partly hand built, it would have taken Mercedes about 10 weeks to get the car built and delivered to you. But in one of the worst examples of long delivery of a standard car one dealer recently quoted 20 weeks to deliver a standard VW Polo. This is partly because this particular dealer had used up his allocation but even dealers with Read more »