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All drivers and especially fleet operators are being advised to proactively protect their vehicles and drivers, following a crash for cash report from the Insurance Fraud Bureau (IFB).

SmartDrive Systems, a provider of in-vehicle camera systems, says the report must act as an urgent wake up call to any operators not using camera footage as part of their accident management process.

The IFB report identifies more than 170,000 insurance claims potentially linked to cash for crash gangs, out of 2.7m claims made between October 2019 and December 2020.

“A number of our fleet customers, particularly those operating vans on last mile delivery, have found themselves particular targets of this criminal behaviour,” said Penny Brooks, managing director of SmartDrive Systems.

“The term ‘fraud’ doesn’t begin to capture the nature of crash for cash offence,” she added. “These people are weaponising vehicles and attacking commercial vehicle drivers. This is physically dangerous; it is highly stressful and it can shatter a driver’s confidence. Not to mention the cost to the fleet operator. “

Crash for cash scams can range from paper-based fabrications, or vehicles being damaged behind closed doors, through to those where collisions are being caused by fraudsters.

IFB investigations have found single gangs can be behind thousands of orchestrated collisions in some areas, with the combined value of their fraudulent claims running into the millions.

The Midlands, North West and London were highlighted as particular problem areas by the IFB, with Birmingham named the most dangerous city in the UK for collision scams.

A proactive video solution can provide protection against these scams. The SmartDrive system captures 10 seconds of footage before and after a collision, giving an unarguable narrative. The driver can also manually activate the cameras for recording events or self-protection.

Footage is offloaded via the cellular network in near real time, preserving the data and speeding First Notification of Loss (FNOL), claim process and claim dismissal.

Brooks said: “We have helped our customers dismiss literally thousands of fraudulent cash for crash claims this way and save hundreds of thousands of pounds.

“If all commercial vehicles had a suitable camera system, we could drive these criminals off the road, for good. Our drivers are a precious resource and we should do all we can to protect them.”  By Graham Hill thanks to Fleet News

The following warning applies to all drivers although the report was aimed at company car or fleet drivers.

Company car and van drivers are being urged not to drive for longer than two hours without taking a break, after new research revealed a worrying trend in tired driving.

The survey, from road safety organisation IAM RoadSmart, found that one-in-10 drivers had momentarily closed their eyes because they were so tired.

The same number (10%) of drivers also admitted that they had hit the rumble strip, while two-in-five (40%) had turned down the heating or rolled down the windows in order to stop them from being tired.

Neil Greig, IAM RoadSmart director of policy and research, said: “Fatigue behind the wheel is a very serious problem, perhaps more concerning than previously thought of.

“The potential carnage that could result from even one accident doesn’t bear thinking about.”

More than half of drivers said they were very concerned about fatigue when driving long distances, while encouragingly around a quarter of drivers had pulled over for a rest or a coffee as the road safety experts advise.

“Driving a long distance needs pre-planning to ensure there are plenty of available rest places and to make sure there’s enough time to complete the journey if delays are encountered,” explained Greig.

“Never drive for longer than two hours without a break and take particular care if driving when you would normally be asleep. This is even more important as the country reopens after the pandemic and not all facilities may be available yet.

“Drivers can then concentrate on staying alert behind the wheel rather than staving off tiredness by trying to reach their end destination without adequate rest breaks.”  By Graham Hill thanks to Fleet News

Birmingham is hosting the Project Endeavour autonomous driving trial, as it enters its next phase on public roads.

The trials offer the Project Endeavour partners the opportunity to refine local deployment approaches as well as understand and model the complex and busy road network in Birmingham.

Project Endeavour – a Government-backed mobility research project – is the UK’s first multi-city demonstration of autonomous vehicle services and capability. The Birmingham trials follow a successful deployment in Oxford and the project will culminate with a final demonstration at a showcase event in Greenwich in August 2021.

The Project Endeavour trial will feature four Ford Mondeo vehicles fitted with LiDAR, radar and stereo cameras and integrated with Oxbotica’s autonomy software platform. The fleet, capable of Level 4 autonomous driving, will operate in a five-mile area around Lea Hall station, between Birmingham International Airport and the city centre.

During the trials, a professionally-trained safety driver will be in the vehicle, capable of resuming control if necessary.

  

Trials will run throughout the day for several weeks, allowing Oxbotica’s autonomous vehicles to experience a range of traffic scenarios and weather conditions.

Dr Graeme Smith, senior vice president at Oxbotica and director of Project Endeavour, said: “Project Endeavour is a one-of-a-kind research project that is allowing us to learn about the challenges of deploying autonomous vehicles in multiple cities across the UK – a key part of being able to deploy services safely and at scale.

“This stage of the mobility project is a new step for us, as Birmingham hosts our fleet of autonomous vehicles for the first time in real-life environments, and there has been a huge amount of enthusiasm from the local authority in the UK’s second largest city ahead of the deployment.

So far, Project Endeavour has been a real collaborative effort, bringing everyone into the discussion: from local authorities, to road safety groups, transport providers, and, most importantly, the general public.”

As part of the deployment, Birmingham City Council says it is keen to understand the impact that autonomous vehicle services could have on areas with limited connectivity, and how improving access to employment hubs could boost job opportunities and reduce private vehicle use.  By Graham Hill thanks to Fleet News

Fleet operators are most worried about the use of mobile phones, speeding, eating or drinking behind the wheel and tired driving, according to a Webfleet Solutions survey.

Almost three-quarters (73%) of UK fleet decision-makers say poor driving behaviour is negatively impacting their business.

The findings, from a survey of 1,050 European fleet decision makers and published in the European Road Safety Report 2021, suggest that the use of mobile phones and other devices (71%), followed by speeding (69%), eating or drinking behind the wheel (68%), and driving while fatigued (67%) are their biggest areas of concern.

More than two-thirds (68%) of UK commercial fleets have vehicles involved in road collisions every year, and 61% say that, on average, they have at least one insurance claim a month made against their company by other road users.

“Significant investment is being made in developing more powerful hardware and software to make vehicles safer,” said Beverley Wise, sales director UK and Ireland for Webfleet Solutions.

“Telematics, for example, can improve the safety of commercial fleets by offering powerful insights into driver behaviour. Fleet managers and decision makers can access a range of valuable data points from each driver trip, with an overview of incidents like speeding, harsh steering, or sudden braking.

“This data can be paired with vehicle camera footage, offering fleet managers context of why these events occur. 

“Driver-facing cameras, using Artificial Intelligence (AI), also assist in better driving by detecting various types of unsafe behaviours and alerting the driver to correct their course before an accident occurs.”

Wise says that the integrated solution gives fleet managers “full transparency and clarity”, allowing them to protect their drivers from non-fault claims and coach them to drive more safely.

According to the European Road Safety Report survey, UK fleet decision makers were most likely to have adopted reversing and side camera technology to help improve road safety (40%) and half (51%) of businesses said they were offered a lower premium if they adopted a telematics system.

Driven largely by the positive impact connected cameras can have on insurance claims, the stringent new vision regulations coming into force in parts of the UK will also play a role in connected camera uptake.

  

“This latest research underlines the need to improve road safety of UK fleets, and the best way to achieve that is through better driving habits and improved visibility,” added Wise.

“Legislative change will certainly encourage uptake of technology in the coming years but fleet decision makers should aim to be one step ahead and use technology and telematics to their competitive advantage.”  By Graham Hill thanks to Fleet News

‘Self-driving’ vehicles fitted with Automated Lane Keeping System (ALKS) could be permitted on the roads later this year, in the wake of a government consultation on the safe use of the technology.

The UK government has set out how vehicles fitted with ALKS technology will be allowed to use the roads. It said it would work to facilitate a data sharing agreement between insurers and manufacturers, and to ensure manufacturers provide sufficient driver information to help them understand how to safely use automated vehicles.

A separate consultation on changes to the Highway Code to clarify rules on safe use has been launched, proposing to add a new section setting out expectations for users of automated vehicles.

Driverless cars expert Ben Gardner of Pinsent Masons, the law firm behind Out-Law, said: “The introduction of ALKS is likely to be the first of many gradual steps as we see increasing levels of autonomy in road vehicles. However, at this stage, it will not be possible for drivers to reap the full benefits of these advanced driving features as other existing driving laws will also need to be reviewed and, if deemed appropriate, amended or withdrawn altogether.

“Arguably the current speed restrictions could limit how frequently this technology is deployed and prohibitions on using handheld devices whilst at the wheel will remain in force. As a result, in the short term, drivers will not be fully released from their driving responsibilities and free to do other tasks,” Gardner said.

“However, as regulatory reviews continue and new advanced driving features come to market, we will begin to see a phased evolution of what road vehicles are technically and legally capable of doing – together with the benefits of increased productivity and, more importantly, reduced congestion and accidents,” Gardner said.

ALKS controls a vehicle’s movement without the need for driver intervention and is designed to keep a car in its motorway lane at speeds of up to 37 miles per hour – for example when there is heavy, slow-moving traffic.

The system can only be activated through a deliberate action by the driver and when the driver is in the car’s driving seat and available. It can also only be used on roads where pedestrians and cyclists are not present.

The government launched a consultation into the use of ALKS on motorways last summer and received 186 responses (45 page / 2.4MB PDF) from individuals and organisations, including from manufacturers and insurers.

Although respondents felt that drivers needed to understand ALKS capabilities and limitations to use it safely, only a minority proposed mandatory training. Respondents said manufacturers had a responsibility to ensure drivers understood how to use vehicles, and there was widespread support for a public awareness campaign to educate all road uses about ALKS.

The proposed new section in the Highway Code on automated vehicles sets out the requirements for drivers. It notes that drivers are not responsible for automated vehicles when they are driving themselves, and drivers do not need to pay attention to the road in these circumstances. However, they do need to pay attention to instructions about when it is appropriate to engage the self-driving function.

Drivers should remain in the driving seat if a vehicle is designed to require them to resume driving after being prompted to, and are still responsible for the vehicle being in a roadworthy condition.

Drivers will be permitted to perform other activities if they are using vehicles that can safely drive themselves. The government said it intended to consult later this year on amending the regulation concerning the use of screens in vehicles, and would consider changes to the use of screens by drivers of automated vehicles.

The government is also planning to commission research to scope the technical requirements needed for enabling motorway-based automated driving systems to operate at higher speeds and change lanes. By Graham Hill thanks to Pinsent Masons

Police forces have recovered more than 1,000 stolen catalytic converters and arrested more than 50 people.

The joint operation to tackle catalytic converter theft, codenamed Goldiron, was coordinated by the British Transport Police (BTP).

Police forces joined experts from the Joint Unit for Waste Crime (JUWC), led by the Environment Agency, Smartwater Group, and motor industry, to carry out synchronised enforcement action, intelligence-led site visits, forensic marking and educational events.

Over a five-day period last month, officers and partner agencies made 56 arrests, visited 926 sites, stopped 664 vehicles, recovered 1,037 stolen catalytic converters and 297 items of stolen property; and identified 244 offences.

During the visits and checks, officers searched for stolen metal and examined trader’s financial records to ensure they were complying with the 2013 Scrap Metal Dealers Act.

The JUWC also coordinated a series of waste site inspections to ensure businesses held environmental permits and met other legal requirements.

Furthermore, catalytic converter marking demonstrations were also held to educate and encourage drivers to protect their vehicles. More than 1,610 vehicles were forensically marked by officers and partner agencies.

National Police Chiefs’ Council lead for metal crime, BTP Assistant Chief Constable Charlie Doyle, said that the “positive results” are testament to why it’s vital to share information and specialist knowledge to disrupt those operating in this area of crime.

“By taking a multi-agency approach, we are maximising our ability to identify those who are involved in catalytic converter theft, making it harder for them to sell stolen metal and gain from their criminal activities,” he added.

Catalytic converters clean harmful gases before they exit a vehicle’s exhaust pipe and are stolen for the precious metal they contain. These metals have surged in value recently, leading to organised crime networks to commit more offences.

A national conference took place in November last year to create a cross-agency plan focussed on prevention and detection and this was the second week of action that has taken place since.

National Police Chiefs’ Council lead for vehicle crime, Cheshire Police Assistant Chief Constable Jenny Simms, said: “Policing and law enforcement agencies will continue to focus on catalytic converter theft and ensure that this low risk/ high-reward crime is relentlessly targeted, and offenders are brought to justice.”

The RAC and Ageas say that vehicles parked during lockdown are being targeted by criminals stealing catalytic converters for their precious metals.

There has been a “marked rise” in the theft of catalytic converters since the start of the first lockdown just over a year ago, says Ageas Insurance.

Three-in-10 of all theft claims reported are now related to catalytic converters. Before the lockdown catalytic converter theft only accounted for around one-in-five.

Toyota is working with police and Smartwater to covertly mark the catalytic converters on more than 100,000 cars in an attempt to deter thieves.

The initiative is costing the car maker more than £1m and will be provided to existing Toyota owners for free.

Police say that reports of catalytic converter theft should be made as soon as possible to increase the chances of detection.

People are encouraged to report any suspicious activity to the police by calling 101, or 999 if an offence is in progress. If you spot something at a railway station, contact BTP by texting 61016 or calling 0800 40 50 40.  By Graham Hill thanks to Fleet News

The Government is being urged to honour a commitment made in its road safety action plan to increase the penalty for not wearing a seatbelt.

In the plan, launched in July 2019, the Government said people caught not wearing a seatbelt would face penalty points on their licence as well as a fine.

The offence has long been endorsable in Northern Ireland, where drivers who fail to ensure a child in a front or rear seat is not wearing a seatbelt also face points on their licence. However, these tougher sanctions do not apply in England, Scotland or Wales.

GEM chief executive Neil Worth explained that official figures show that, despite compliance rates of 98.6% among car drivers, more than one in four (27%) of those killed in cars were not wearing a seat belt – amounting to more than 200 deaths.

“Seatbelts reduce the risk of death by 45% for drivers and front seat occupants. They also reduce the risk of serious injury by 50%,” he said.

“Research shows time and again that seatbelt laws increase seatbelt use, and therefore reduce deaths and serious injuries.

“We have seen mobile phone penalties for drivers rise in recent years, and if seatbelt offences were dealt with in a similar way, we believe would see a significant and immediate reduction in the number of drivers and vehicle occupants killed and seriously injured on our roads.”  By Graham Hill thanks to Fleet News

Toyota is working with police and Smartwater to covertly mark the catalytic converters on more than 100,000 cars in an attempt to deter thieves.

The initiative is costing the car maker more than £1m and will be provided to existing Toyota owners for free.

Rob Giles, Toyota (GB) director of Customer Services, said: “Catalytic converter theft is a very serious problem in the UK and the effects on victims of this crime are emotional as well as financial.

“We’re pleased to be starting this initiative, working closely with the police, not only to help them with their efforts to combat this crime but also to send a clear message to criminals that if they choose to target a Toyota or Lexus car there is now a far higher chance of getting caught.”

Toyota hopes that the marking programme will dissuade rogue scrap metal dealers who are happy to pay cash for stolen converters, now that the risk of being caught is greater than before.

Thieves are targeting the catalytic converters in older hybrid models, like the Toyota Prius, because the catalyst in a hybrid has a lower work load than in a non-electrified vehicle, meaning it is in better condition.

In more modern Toyota and Lexus cars the catalysts are of a different design and are not typically targets for theft as a result.

According to Ageas Insurance, three-in-10 of all theft claims reported are now related to catalytic converters. Before the Coronavirus lockdown, catalytic converter theft only accounted for around one-in-five.

Catalytic converters contain a honeycomb coated with precious metals such as platinum, palladium and rhodium which help to filter harmful gases from the vehicles’ exhaust systems.

The RAC says that when the global value of these metals increase it usually leads to a spike in thefts. Prices of rhodium hit a record highs earlier this year, up more than 200% since March 2020.

Toyota is offering the Smartwater marking free to all Toyota and Lexus owners, who simply need to call their local Toyota or Lexus retailer to arrange a visit.

It has also issued 20,000 Smartwater kits to police to support their local anti-catalyst theft initiatives. The company is also working with the AA, Toyota’s road-side partner, so its patrols can point customers to where they can get a free kit.  By Graham Hill thanks to Fleet News

New guidance has been published for fleets by the Government to minimise the risk of commercial vehicles being used in a terror attack.

The new standard has been published by the British Standards Institution (BSI) and sponsored by the Department for Transport (DfT).

It sets out a raft of security measures to prevent criminals and terrorists from accessing commercial vehicles, including vans, lorries, buses, coaches and cranes.

Transport Minister Robert Courts says the “vital new guidance” will help in the fight against terrorism and organised crime.

“I wholeheartedly support this move and the British Standards Institution in their important work,” he continued.

“Terror attacks and organised crime involving commercial vehicles have had tragic and devastating effects in recent years, with every life lost leaving an unimaginable void in the lives of so many.

“This Government will continue to work tirelessly to ensure the British public are kept safe.”

To meet the new standard, operators will have to improve their knowledge of potential risks and determine which of those risks apply to their business.

Furthermore, they must develop a security management plan, assess risk exposure and put in place management and accountability for security.

Other requirements will include checks of drivers’ references and previous employment history and also regular visual checks of vehicles for signs of tampering.

The Government says it is working with the fleet industry to develop accreditation and certification schemes for operators, with further details to be announced in due course.

Nick Fleming, head of mobility and transport standards at BSI, said that the new standard, developed with commercial vehicle operators, encourages good practice that could reduce the threat of vehicles in terror attacks.

“The standard highlights the growing importance of physical vehicle security measures to help prevent such criminal acts taking place,” he added.

Terror attacks on the public involving vehicles have had tragic consequences in recent years, including in the Westminster and London Bridge attacks of 2017.

In the wake of those attacks, three quarters (76%) of commercial fleet drivers said they would like training to deal with the threat of their vehicle being hijacked or stolen and used in a terrorist attack.

Ministers say that the new measures could also assist the fight against serious and organised crime, including helping to minimise the risk of drug and people smuggling.

In 2019, people smuggling resulted in the deaths of 39 Vietnamese nationals, whose bodies were found in a lorry container in Essex.

The new standard is targeted at operators of light and heavy goods vehicles, as well as those of public service vehicles and mobile plant, such as cranes and tip trucks.  By Graham Hill thanks to Fleet News

A majority of drivers (54%) want the 70mph-limit on motorways enforced by average speed cameras, new research from the RAC suggests.

That’s despite more than half of drivers (56%) admitting to breaking the speed limit on motorways, with a third (34%) of those confessing to having travelled at speeds in excess of 80mph.

Two-thirds (66%) said that their highest speed on a motorway was between 71-80mph, more than a quarter (27%) claim to have driven at 81-90mph.

Almost one in 20 (4%) believed their top speed was 91-100mph, while 3% admitted to driving on a motorway in excess of 100mph.

RAC road safety spokesman Simon Williams says that, despite more than half of drivers admitting to regularly exceeding the 70-mph speed limit, road safety statistics show that motorways are the UK’s safest roads.

However, he added: “With so many motorists admitting to driving much faster than they should on the motorway, it was interesting to see such strong support for average speed cameras to be used more widely to enforce the 70-mph limit as opposed to just in roadworks, as is currently the case.

“We believe drivers see these cameras as being very effective at reducing speeds over longer distances and controlling traffic flow as well as being fairer than fixed position ones as they aren’t instantly punished for a momentary transgression.”

When drivers were asked by the RAC why they broke the speed limit on a motorway, most (39%) said they were following the example set by other motorists, although almost a third (31%) believed they thought it was safe to travel faster than 70mph.

Other common reasons for speeding on a motorway were: nothing else being on the road (28%); the speed limit being inappropriate (27%) and feeling pressure from other drivers behind (26%).

On high speed roads where the speed limit is 60mph and 70mph, more than half (58%) of the 3,000-plus motorists surveyed for the RAC Report on Motoring said they favoured ‘average speed cameras’ which measure speeds between cameras rather than at a single, fixed location like traditional speed cameras.

Nearly a fifth (18%) felt fixed position cameras are most effective while 12% said it was mobile speed traps, with a similar proportion not offering an opinion.

While average speed cameras are used on a number of A-roads, on motorways they are currently only used in sections of roadworks.

More than half of drivers (54%), however, said they would like to see them used in general motorway conditions enforcing the 70mph-limit. Only a quarter (26%) disagreed with this idea, with 18% unsure.

Average speed cameras were also preferred by the majority of drivers for use on 40-50mph limit roads with 46% saying this, compared to 29% for fixed position cameras.

On 20-30mph limit roads however, fixed position cameras came out top with 43% of drivers saying they were best and a quarter (25%) opting for average speed cameras, only just ahead of police officers operating mobile speed traps (21%).

While compliance on roads with lower speed limits is far better than the 54% who admit to exceeding the 70mph-limit, four-in-10 (39%) admit to frequently disobeying 20mph limits. This rises to a third (33%) on 60mph country roads – statistically some of our least safe roads – and to 36% on 30mph urban roads.

More than one in 10 (11%) claim to have driven above 40mph in a 30mph zone, while 10% have exceeded 30mph in a 20mph zone.

In the case of the latter, 45% of those who speed at least occasionally say this is because they believe the limit is ‘inappropriate’ for the area or stretch of road in question.

In separate research, published last year, IAM RoadSmart reported that four out of five drivers (82%) were in favour of using speed cameras to automatically fine drivers travelling more than 10mph over the limit near schools.

Williams said: “Our research shows speed limit compliance on all types of road has improved on previous years, but as our study was carried out during the pandemic we suspect this has partly been brought about by the reduction in the number of journeys carried out for the purposes of commuting – or for other business purposes – where drivers feel greater time pressure and may be more tempted to break the law by speeding.”

Proportion of drivers who frequently or occasionally speed

By Graham Hill thanks to Fleet News