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Oh dear, can you hear that bubbling? If you can it’s my blood boiling. Today it’s a manufacturer that’s managed to get my back up and the fact that Auto Express seems to be a bit short on advice again. A reader negotiated a good discount on a Vauxhall Corsa but then saw an ad for zero percent finance so naturally asked for the deal. The dealer explained Read more »

We’re getting to that time of year when many start to think about flitting over to France on the pre-Christmas fag and booze run. Some may pop over to Belgium whilst others may make a bit of a trip of it and drive down to Spain or elsewhere in Europe. And not a bad idea, but don’t forget to check the motoring laws for each country you will visit, Read more »

I love talking and studying the law, much to the annoyance of many who think they’re above it and try it on, especially with my clients. As a result I read a lot of legal papers and study case histories. Years ago I wrote a piece about the responsibility of dealers and brokers with regard to vehicles being fit for purpose and the importance of everyone Read more »

It seems that lenders in the vehicle finance sector are becoming more anal in the way that they are transacting business, requiring more information than ever before when applications are made in company names and becoming very tough about complete information and proofs when it comes to personal applications. This has led to customers Read more »

You may be led to believe that manufacturers were simply concentrating on fuel consumption and CO2 output these days to the point of obsession, when designing cars, leaving everything else to simply tick over. And to an extent you are right with many manufacturers moving from full spare wheels to skinny spares and now the totally impractical Read more »

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I’m not going to labour this point but whilst thumbing through a recent copy of Auto Express I saw the comparison reviews between the VW Tiguan and the Kia Sportage, their versions of small 4WD cars similar to the Rav 4 and Honda CRV. The Kia won hands down and yet whenever I’ve offered Kia’s to potential customers as a great alternative to some Read more »

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We seem to know precious little about electric vehicles which may well be the reason why so few are being sold. It can’t be so much about cost as they are subsidised by the government in order to encourage ownership, or is price the reason? The price of an electric vehicle compared to its equivalent petrol or diesel version is spectacularly high. The Read more »

As most of my readers know there are some things that cause me to shout, scream and throw things out of my pram, one of which is when dealers or manufacturers try to mislead customers. Especially so when the manufacturer refuses to take responsibility when customers exercise their legal rights. This often happens when a customer makes a claim Read more »

Been a busy week for me, last week I was attending, as a speaker, the F&I Conference and awards dinner. For the uninitiated F&I stands for Finance and Insurance offered by car dealers and brokers. It was a great event and even though I went over time with my presentation I believe it went down well. The most surprising thing for me was the Read more »

My gadget of the week is a spray. As readers of my blog know one of the dirtiest things you will touch on a regular basis is not your bottom, not that you regularly touch your bottom but you might do – ahem, moving on, it’s your steering wheel which should be cleaned with a disinfected cloth at least once a week. Aside from that if you have air con fitted to Read more »