Graham Hill’s Bits & Pices

Thursday, 18. December 2014

Bits & Pieces: Halfords Autocentres found in a survey that a third of motorists believed that kicking tyres was sufficient to check whether tyres were safely inflated. Men are more likely to use this test (42%) compared to women (30%). Are they nuts or what?

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Have you ever wondered how drivers of fighter jets keep their windscreens clear? No, nor me but it may be that the technology used on jets could replace windscreen wipers. They use frequency waves to keep the windscreen clear and this technology is being developed by McLaren and could ultimately find its way onto production cars. Especially when it was revealed that this technology could be mass produced for as little as £10 per car. Congestion is costing drivers a fortune according to traffic information company Inrix and the Centre for Economics and Business Research. Gridlock in the UK is costing households £4.4 billion each year with London accounting for £2 billion. By Graham Hill

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Leasing A New Car That May Not Be Latest Model

Saturday, 25. October 2014

If I was to sell you my used Vauxhall Astra and it had a badge on the back that suggested that it was a top of the range Elite when in fact it was an entry level Exclusiv, there wouldn’t be much you could do about it unless I had advertised it as a fully spec’d Elite. The same would apply if the car I was selling was a 2010 car but was 2009 model year spec. Exclusiv.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

The fact is that you can inspect the car and see that the car doesn’t have leather seats, electric rear windows or fog lights that were fitted on an Elite as standard when the car was new or the addition of fog lights and sat nav when the car changed from 2009 to 2010. You see exactly what you are getting so the basic rule of Caveat Emptor – buyer beware prevails.

Of course this isn’t the case with a new car that you don’t get to see before you buy it or lease it. With some cars changing model spec at least once if not twice every year you may not receive what you thought you had ordered. Especially as manufacturers will throw a few thousand pounds across the bonnet (that’s dealer speak for bonus) of the outgoing model in order to sell them quickly to make way for the new model coming out.

Whilst this represents great value for money (we currently have deals on top of the range outgoing Focus models) you may not be told that the cars on offer are not the new model cars. Some may be pre-registered whilst others may just be stockpiled so whilst I would be suspicious if the cars are pre-registered, suggesting old model cars, that may not be the case if they are unregistered.

If unregistered you might assume that the car you will receive will be the car advertised on the manufacturer’s web site with at best a different spec. at worst a completely new shape. Manufacturers will also advertise a new model maybe 2 months in advance of launch, again fooling you into thinking that the car you just ordered is the new model. So always check with the supplier that the car you have ordered is the car you want? Don’t simply be tempted by a cheap rate. By Graham Hill

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Graham Hill Challenges The FCA Over Sub Prime Lending

Wednesday, 22. October 2014

Many years ago I was fortunate enough to have created a fairly substantial asset/vehicle finance brokerage. I had seven offices with a pretty heady turnover but like many entrepreneurs I made a couple of poor judgments and in 1991 I lost the lot. The business, my house and the missus all departed.
Luckily for me I had the good fortune of attending a Dale Carnegie course many years earlier (in fact after a few courses as a graduate assistant I was invited to train as an instructor – which I did for a year until my day job and the added demands following the birth of number 2 son caused me to stop). The good news was that I handled my predicament really well but for the first time in my life I was forced to enter a world that I had never experienced before.
That of Social Security, or as was known then – the dole! My mortgage was £1,250 per month and in order for me to claim part of that from my insurance I had to sign on. I had to stand in the queue to receive my few pounds each fortnight (I think). Now don’t get me wrong, I don’t come from a privileged background. My parents weren’t wealthy but my dad was never out of work and we survived.
But I had never experienced poverty or desperation, until I had to join the dole queue. Not one person I spoke to in the many hours I stood in the queues were lazy, trying to find ways not to work. Some had part time jobs working the maximum hours for a pittance just to be able to add a little to their meager dole payout. I heard stories of sadness and despair that made me feel fortunate that all I’d done is lose my business.
At the same time I heard disturbing stories about moneylenders who would charge crazy rates to those wishing to borrow a few pounds for just a few days till they were paid or received their next dole payout. I also heard about the ways the moneylenders would collect their money. It was a disgrace and frightening. And something, thank God, I never had to experience.
Move on a few years and quite innocently I was working with a jolly group of car traders in Brighton. If they had a client that needed finance we would arrange it for them. I knew that the traders had their fingers in a few pies. They were property developers and some even ‘made a book’ at horse racing meetings. But what I experienced one day was to stay with me to this day. I arranged to meet one of the traders in a pub to pick up a couple of invoices for cars I had financed.
When I walked into the not too pleasant pub it was as though he was holding court. There were men and women standing around outside the pub. When I walked in I could hear a woman pleading to borrow £30 till the same time next week. He gave her £30 but said it would cost her £50 the following week and as she walked away he said something along the lines of ‘Don’t forget to get the money to me next week, you don’t want me to come round to collect it do you?’
Everyone was dismissed as I walked in, I collected the invoices, declined a drink and walked out. As I walked out I heard the trader shouting at a man, clearly struggling with life, telling him that he missed his payment by two days and the debt had now doubled. The man was crying.
They were the last two deals I ever did with this group of, what I thought were, affable old school car traders. The pub no longer exists and the trader himself died many years ago.
As I drove away in my Jaguar I felt for those people. It broke my heart to think that they were being totally exploited by thugs and bully boys just so that they could buy some food or clothe their kids. So why am I revealing this shady activity? Because yesterday I heard the great news that the FCA had managed to put the squeeze on Wonga, a legitimate lender to those in need, so much so that they have just written off £220 million pounds owed by 330,000 customers because they didn’t carry out sufficient affordability tests. Now don’t get me wrong,
I am not a big fan of payday lenders but they are massively better than the alternatives as I have witnessed first hand. Several smaller payday lenders have already gone with little chance of recovering the millions of pounds owed to them. Of course there needs to be checks and measures in place and preventative measures to stop ordinary people who are suffering hard times from falling further in debt.
Whilst the FCA are happily patting themselves on the back I ask what will happen to those desperate to pay for some electricity on their key or food for their children? Will we see the return of the no questions asked, unauthorised, moneylenders? Many of the 330,000 Wonga borrowers I’m sure are responsible people that are simply struggling but with this windfall comes a downside. No doubt this will show up as a default on their credit file stopping them from borrowing for the next 6 years whilst that remains on their file.
One woman who was about to have her £600 loan from Wonga written off complained that they should never have loaned her the money in the first place as she already had several other loans. Can you believe that, Wonga had created the problem by not checking her status carefully enough? Has the world gone mad! But as a result of these sorts of people many legitimate borrowers will no longer be able to take out a payday loan to ‘tide them over.’ And what about the other lenders from whom she received money, has a precident been set? Could she refuse to repay those loans? But it gets worse.
Given my passionate feelings towards the FCA and their ridiculous and mainly unnecessary rules being applied to all lenders (not just payday lenders), it was not a good day for a senior FCA representative to be giving a talk at an International Vehicle Finance Conference with me not only in attendance but sitting on the front row – as I usually do – last Friday. The off pat presentation explained all the new rules regulations and tests that lenders must now introduce.
I first pointed out that whilst there may have been a problem with payday lenders the same problem doesn’t exist in vehicle finance. It aint broke so why are you tryng to fix it? After he had pointed out that the new rules had become effective from April I asked why sub-prime lenders were still trading? These are the lenders who lend at 45% APR and beyond to those with financial problems enabling them to drive a car having been turned down by their bank or other prime lender.
‘How do you square your tight affordability tests that MUST be applied to all loans with the existence of sub-prime lenders?’ ‘Surely if an applicant fails with a prime rate lender offering 6.9%APR how can the same customer still get a loan from a sub prime lender at 45% APR, it doesn’t make sense?’ I went on to ask. He answered by saying that the regulations were still being worked on. I pressed him further by reminding him that the new rules were effective from April.
I then pointed out that the new department, which I read is costing £400 million PA, is creating a massive void of people unable to get finance. I asked what they were doing to redress this potentially massive problem? What is to happen to all those now being dumped by the prime lenders, where are they to go? People that have been ill or made redundant now need to get to their place of work or new job and need a car. He couldn’t answer me. And what of the economy?
I pointed out that the FCA rules could result in one of three situations. Applicants could be told that whilst they had only applied to borrow £5,000 their credit is so strong they could afford to borrow £10,000. We all know that won’t happen. Situation 2 we retain the status quo, the applicants will still borrow as they did in the past. In which case why are we spending £400 million on an unnecessary department? Or, as we all suspect, many more people will fail and not be able to borrow the money.
What will that do to the economy? Could we suddenly slide back into recession. The FCA representative scooted out of the meeting quicker than you can move a Wonga slider without an answer. If this concerns you and you feel we should start up a LinkedIn group please write to me or am I alone on this one? By Graham Hill
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Rail Cost More Expensive Than Car Cost

Thursday, 25. September 2014

You may or may not know that taxi fares are calculated (automatically via software in the metre) using a mixture of time and distance. For example, the cabs in London travelling between 06.00 and 22.00 on a normal weekday (excluding bank holidays) charge according to Tariff 1. For the first 252.4 metres or the first 27.1 seconds (whichever is reached first) there is a minimum charge of £2.40.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

For each additional 126.2 metres or 27.1 seconds (whichever is reached first), or part thereof, if the fare is less than £17.40 then there is a charge of 20p. Once the charge has reached £17.40 the charge increases to 20p per 88.5 metres or 19 seconds (whichever is reached first), or part thereof.

As it’s easier to calculate the cost per mile than per hour (we don’t know the speed the cab will travel at) the rate goes from £15.30 per mile to £2.55 per mile after the minimum charge then it increases again to £3.64 per mile once the charge reaches £17.40. All very complicated but converting into a cost per mile provides us with a better perspective.

So I was quite surprised to read a totally different perspective on rail fares following the last, above inflation, fare rise announcement. It was not only shocking but also gave us a very good reason why people are still not choosing to take public transport over their precious car. The report suggested that peak time rail fares are one of the worst value items, sitting alongside car insurance, inner city/airport parking, energy bills and car mechanics charged by some dealers at £200 per hour.

The columnist explained that his short, early morning trip cost an amazing £1.20 per minute travelled or £72 per hour. So comparing that with a black cab after the minimum charge of £2.40 you pay 20p per 27.1 seconds or £0.44 per minute or £26.40 per hour. Is it me and the columnist, Mike Rutherford, or is this madness? He calculated that those doing the 121 minute trip between Manchester and London during peak time costs them £1.33 per minute or £80 per hour.

He points out that it is just a matter of time before 2nd class peak travel will reach £100 per hour or £150 per hour first class. Apparently an annual season ticket between London and Manchester costs £14,000 which works out at £1.33 per minute. He then compared that with the cost of a new Mini which, after allowing for ALL running costs including the cost of the car, fuel, insurance, servicing, RFL, depreciation etc. it came in at 33p per minute if you assume an average 60mph.

Now this may be a little unrealistic but it puts rail travel into context. No wonder people still want to avoid train travel! By Graham Hill

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The Difference Between A Car Mechanic & Fitter Explained

Tuesday, 23. September 2014

When you take your car in for servicing or repair is it dealt with by a fitter or a mechanic. Personally, until recently, I didn’t know the difference and frankly it isn’t something that keeps me awake at night.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

But in new guidelines issued by the Government, as part of its plans to licence garages, it apparently fails to identify the clear distinction between the two which has upset a few mechanics. So to clarify, a fitter is someone who simply changes components as recommended by the manufacturer/computer.

Whereas a mechanic is someone who needs a much greater understanding as to how things work. So there you have it, recognition at last for the mechanics who have been confused with those far less qualified fitters! By Graham Hill

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Graham Hill’s Advice On Preparing For Credit Part 3

Monday, 22. September 2014

OK, we are now on the final straight, I am now going to talk about the finance application itself. But before I discuss the content there is an overriding requirement on you to answer each question accurately, if you don’t and you are found out, then you could be considered to have acted fraudulently.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

I have searched everywhere and sought legal advice but can’t find anywhere that you are committing a criminal offence when providing incorrect information on a finance application – unless of course it was the result of identity fraud/theft, which is a criminal offence and will land you in nick for a fairly substantial time.
However, the industry has gotton around this issue of fraudulent applications by subscribing  to something called CIFAS (Credit Industry Fraud Avoidance Scheme). If a lender suspects (with very good reason) or finds that you have committed any form of credit or insurance fraud they can enter your details on the CIFAS register which then also appears on your credit file for all lenders to see.
The information held is supposed to be considered advisory – alerting any potential lender to look at any application from this applicant more carefully. It can also protect you if it is known that someone has tried to make a false application by stealing your identity. They say that this is more address based than individual but I would take that with a pinch of salt!
The credit reference agencies (CRA) are not allowed to incorporate the CIFAS warning into the automated credit score nor is it to be considered to be ‘adverse’. Lenders should also not take into account CIFAS alerts when making a credit decision, simply carry out more checks on the applicant.
CIFAS goes to great lengths to explain that a CIFAS warning on your credit file won’t affect the decisions of lenders to agree a loan but in the real world if another lender has reported some fraudulent activity on your part it would certainly influence my decision if I was an underwriter and without doubt it will influence theirs.
If you are advised of a warning (you should be told before it goes on your file) or see it on your credit file, if you are not happy then write to CIFAS and the company placing the info. on your file. We are now onto the application having explained the importance of being honest. The next most important thing to do is to give as much information to the lender as possible.
You read a lot about your credit score with lots of advice surrounding your credit report, which I don’t disagree with, but just as important is a mysterious measure, used by all lenders, called the ‘Score Card’. It is the lenders’ score card that initially provides an instant acceptance or an instant decline when you make your finance application.
The problem is that the way each application is scored is so secret that often the underwriters don’t know how it is created but like the credit score on your credit file it is simply a load of points for different items on your credit application added together to form a numerical opinion of your credit worthiness.
Most lenders will have a risk committee who decide what points to award each item on the application but one thing is for certain if they don’t have the information they can’t give you a score so tell them everything. A good broker will be of great assistance as he will know which lender is most likely to approve your application. The cheap bucket shops will just propose you and hope you get through. If you don’t they often don’t have enough profit in the deal to waste time trying to get you through.
Reverting to an alternative funder or through another broker at this stage could well lose you the deal as each search on your file drops your credit score. When you complete your application form, either in handwriting or online make sure you answer every question and make it as easy as possible for the underwriting staff.
Don’t forget those that deal with your application are human beings and if they get frustrated because they can’t read your writing they may omit something that costs you enough points to result in a decline. Use capital letters and make sure your form can be read easily if completing the form manually. Each question is there for a reason so make sure you provide answers to every question. If you have middle names – show them. It helps when carrying out a credit search to find you.
Make sure that you put your correct date of birth and it is legible. These two pieces of information are used to generate a copy of your credit report and verify your current address. Most lenders now require 5 years of address history, don’t say you have been in your current address for 5+ years when you have only been there for 2 years.
They don’t just take your word, this is a verification process as they can see your address history on the voters roll with back links. If you have missed addresses it will cause concern. You should know that if a lender or leasing company is providing a very low APR or very cheap monthly lease rate they have shaved their margins so they will only accept those who are way up their score card.
Those offering higher APR’s or lease rates are more likely to consider applications from those with less than an absolutely perfect credit score. Searching out the very cheapest rate may not be the best thing to do unless you know your credit has been perfect over the last 6 years and that there are no late credit card payments or missed loan repayments or CCJ’s even if satisfied.
Having a great credit score does not mean you will automatically be approved when you make a credit application. Your credit score is based on historical events, your application uses statistics to determine whether you are likely to pay in the future. A few years ago lenders kept an open mind if you didn’t show up at your current or previous addresses as lenders would still record credit information against each of your addresses, irrespective of whether you were on the voters roll.
They would simply ask for proof that you were living at the current or previous address. These days, as the voters roll is much more accurate and is updated immediately rather than often weeks after you have moved, it is more important to make sure you are on the voters’ roll even if you have no intention of voting. Some lenders believe that if you are not on the voters’ roll it is for sinister reasons. Either you don’t want to be found or you are avoiding paying council tax, both of which would put off a lender.
One further point about your address, don’t make the job of the underwriter more difficult by only showing part of your address, omitting part of your postcode or leaving out your postcode altogether. This is often done when providing previous addresses – very irritating! Also, make sure that you show your full address, even though you have named your house Dunroamin, show the number of the property also as the name may not show up in the searches.
The form will ask if you have dependents? The secret is in the name so anyone who lives at your address who depends upon you to live is a dependent. Children or elderly relatives would be dependents as well as a wife who doesn’t work. People think this goes against you in terms of credit score but if anything it improves the score as you have responsibilities so you would take your income and commitments seriously. By the way as each lender is different I am basing what I am saying on information shared with me over the years by lenders, underwriters and leasing company directors.
As I mentioned earlier all lenders have their own set of rules and hence the reason why one company may decline you whilst another accepts you even though you have provided exactly the same information. So when it comes to dependents, having a few is more likely to work in your favour than against you.
The next question and one that is very misunderstood is address status. In other words, is your home owned, rented, living with parents etc. Owning your property will give you a few extra points but you don’t have to own your home for you to obtain credit. I recently funded a £100,000 Mercedes for a customer who lives in a rented property.
There are often times when there is no equity in a property and I have had clients who have sold a property at an amazing price and are taking their time to find a new place whilst living in rented accommodation in the meantime. Many people these days have invested in a holiday home or ‘buy to let’ property. It is advisable to let the underwriter know if you have additional equity sitting in other properties, this information can only add to the comfort given to the underwriter, especially when you are looking to fund an expensive car.
Now to the figures that you show on your application. Be very careful, whilst the underwriter may not place a great deal of reliance on the figures you provide they may ask for statements (mortgage/bank) to back them up and they also have access to data that will give an idea of property values in your area. Your mortgage details are also held on your credit file so make sure that when asked roughly what the value is of your property and what you have outstanding try to be as accurate as possible.
More important to lenders these days is your net income, some will even ask for a breakdown showing net income less your regular expenses. This is not the lenders being awkward, it is a result of the new ‘affordability rules’ imposed upon them when considering an application by the new FCA (Financial Conduct Authority). Be careful because they may ask for last 3 months bank statements or your last P60 and you don’t want either to prove that you are lying about your salary.
Also, if your income is made up of several sources such as a job but also rental income on a buy to let property, pension, annuity etc. make sure you let the lender know. Unfortunately if you use a bucket shop they won’t have time for this which could lose you a great deal.
Marital status is not so clear cut these days as more people find it beneficial not to be married to their partner for tax reasons as well as financial and practical reasons.
Whilst you may still gain a few points for being married or in a civil partnership over being single/divorced/separated it will be minimal but could make all the difference when applying for the cheapest deal where the credit bar is set very high.
Your occupation is a big points winner or loser on your application and yet applicants, as well as some brokers/dealers either treat the question with contempt or for some strange reason consider it an intrusion.
One of the worst job titles used on applications is Consultant because you could be a consultant surgeon or something very obscure like (and I have seen this) a consultant tree hugger. Whilst I don’t know the way that these titles would be scored the chances are that the title consultant will simply attract the lowest score whilst a consultant brain surgeon is likely to be close, if not top of the scale. So make sure that you are specific about your job title. Points are awarded as a result of statistics and the perceived security of the type of employment.
Make sure that whilst your job is rarely checked you describe your job accurately. You will also need to give 5 years job history, again, like moving home, if you move jobs frequently this will drop your score as will periods of unemployment. Beware, if you show yourself as being in full time employment over the last 5 years but you have put information to the contrary on LinkedIn or Facebook there is a vague chance that you could be caught out.
Your bank details need to be accurate and there are various checks that lenders can carry out to ensure that the bank account given is accurate, after all they will be taking direct debits out of this account so need to know that it exists and its status. If your account is in joint names then make sure that you say that on the application and the time with the bank can score an extra point or two with some lenders if you have been with them for a while so if you have been with the same bank for 20 years say so.
Finally we are onto employer details. Lenders have started taking more notice of the company you work for when underwriting. In the past if you have been a director of a company they have always checked out the strength of the business but with the new affordability rules forcing the lenders to take more care more lenders are taking a closer look at the strength of the business and if it looks as though it is on the brink of collapse they are as likely to decline you.
Depending on the size of the deal some will carry out a telephone check so make sure that you include their telephone number. They may even try to speak to you at work on the premise that they are checking details when in fact they want to know that you are working where you say you are (very common with mortgage applications). They are not trying to find out how good you are at your job or whether you were sacked from a previous job, they just want to confirm the information on your application.
In the past a director of a company that has been struggling has put his title down as General Manager or just Admin Manager to avoid having a search on the company but many of the lenders are more diligent these days. So there you have it, answer all the questions on the application form. Be honest and make sure that the form is legible.
Oh and don’t make the mistake that one applicant made, not one of mine of course, he was a plumber and some of his income was cash in hand and didn’t go through his bank. He had a car and a van but wanted to get a car for his wife. He knew that he could afford it but due to his cash business he knew that his bank statements wouldn’t reflect his true income so he said that the car he was getting was a replacement commitment for his own car, a note was made on his application.
As a result the deal was accepted with the condition that the finance company had proof that the finance on his current car was settled – caught out trying to be too clever. On the other hand if the new car is a genuine replacement then tell the finance company/broker/dealer this will help your application. By Graham Hill

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Beware Of Like For Like Replacement Car Insurance

Sunday, 21. September 2014

Direct Line, along with many other insurers, offer a like for like replacement in the event of a major accident resulting in a total write off or the car being stolen and unrecovered. It would seem that they offer this type of policy if the car is purchased new but what doesn’t seem to be so clear is the position if you buy an ex-demonstrator with no miles on the clock.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Currently it may take you 6 months to get a Range Rover, however, David Mitchell of Sidcup couldn’t wait so he bought a car from a main dealer that was pre-registered (i.e. registered in the name of the dealership). Soon after buying the car it was stolen so knowing that he had paid full retail price (ie the price he would have paid for an unregistered car) he asked Direct Line to replace it like for like as per his policy.

They refused, claiming that he could only make a claim if he was the first registered keeper, which he wasn’t, it was the main dealer. Instead they offered him the market value which was £10,000 less than the £60,000 he paid for it. After complaining Direct Line stood firm and refused to either replace the car or pay out the full amount paid referring Mr Mitchell to the terms of his policy.

So be warned. Had he taken out ‘back to invoice’ GAP insurance he would have recovered the £10,000 difference. But, to be honest, I’m a little concerned about the policy he took out as some of these like for like replacement policies can be a couple of hundred pounds more expensive. Assuming he didn’t misinform Direct Line when completing his application, stating that he was the second registered owner of the vehicle, he may have a case for miss-selling.

He was sold a policy to include a level of cover that they weren’t prepared to pay out on. Something they knew when he took out the policy and something they clearly failed to highlight. There could also be a claim under the Unfair Terms In A Consumer Contract 1999 legislation. The car was technically new as it was unused, should it really matter if someone else’s name appeared in the registration document first?

Direct Line said that they assumed any buyer of a pre-registered car would be paying much less for the car than a new unregistered car but this doesn’t seem to have been mentioned in the contract. Yes he paid full price for the car but he would have paid the same if the car was unregistered before he took ownership.

Shame on you Direct Line, personally I would take them to court and guess what, if you had legal cover included in your policy you could go through an independent solicitor and they would charge Direct Line for him to take legal action against the Insurer. Don’t you just love it! Sadly Mr Mitchell isn’t a client of mine so he has had to rely upon the advice of journalists. By Graham Hill

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New Ridiculous MPG Rules To Be Introduced

Saturday, 20. September 2014

OK got my angry hat on so watch out! If it’s not APR it’s bloody MPG. I’m sick to death of the ridiculous arguments over MPG and I’m even more angry to read this week that the EU is to poke their nose into our affairs, yet again, and legislate on the way MPG figures are calculated.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

They are set to demand that vehicle emission and economy tests be carried out on public roads rather than in laboratories. I thought it was dopey enough when What Car decided to carry out their own tests on cars to establish a more ‘realistic’ MPG but simply ignored this idiocy as a ploy to sell more magazines but it’s now getting ridiculous.

First of all expect your road fund licence cost to increase along with your benefit in kind tax as it will show an increase in CO2 emissions but let me turn to MPG, which is about as accurate a measure as APR and Brake Horsepower. I think we would all agree that the MPG, achieved in a laboratory, under very strict test conditions, will not be achievable under normal driving conditions.

So we are all agreed so far. And MPG can vary as a result of the road conditions, the condition of the car and most important of all the way we drive. Agreed? So with such a mash up of so many factors it is virtually impossible to come up with a definitive MPG. Ask any driver how they drive and they will come up with numerous different descriptions, let’s think of a few, carefully, fast, slowly, safely, quickly, with care, legally, illegally, cautiously, erratically, carelessly, considerately and like a rabid monkey.

The fact is that we all drive differently, not only to each other but also in different road conditions. Some drivers drive more carefully when it is raining or if there is ice about whilst others see these conditions as sent to test their rally driving skills affecting the fuel consumption substantially.

Poor service and maintenance of the car can affect fuel consumption as can worn tyres or incorrectly inflated tyres which can make a difference of up to 15% in fuel consumption. Braking hard, braking late, racing away from traffic lights can all affect fuel consumption, even having a window open, continual use of air conditioning or the fitting of a roof rack can affect the fuel you use as well as carrying passengers and/or a load of unnecessary or even necessary weight in the boot.

Cars are also not manufactured with the same precision as a Swiss watch, the mechanics will vary slightly between identical cars produced on the same day providing different fuel consumption. I think you get the gist, it is absolutely impossible to establish ‘accurate’ real life fuel consumption figures for all the reasons mentioned. So why are we about to spend a fortune trying to fix something that ‘aint broke. At least with the way MPG figures are established at the moment all cars are tested consistently in laboratories.

The figures may not reflect genuine real life conditions but they provide a means to compare different makes and models of cars. So if your car choice is between a Ford Fiesta or a Vauxhall Corsa you will find that the Government controlled average on the Fiesta is 54.3mpg whilst that on the Corsa is 51.4mpg. So whilst you probably won’t achieve either figure when you drive the cars the Fiesta is likely to be a little better than the Corsa. So to change the method now would be a nonsense and a waste of money.

What inspectors found when they checked the way manufacturers established their MPG figures was doors being taped up and tests being carried out on very smooth surfaces. This is where action needed to be taken so that all tests are identical and we certainly don’t need the Europeans poking about and instructing us on how we should do things!

Oh and if it was possible to ‘manipulate’ the figures under controlled conditions in a laboratory I can only imagine the manipulation that will go on when attempting to replicate real life driving conditions. Nonsense, absolute bloody nonsense! By Graham Hill

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What You Should Do To Prepare For Winter

Wednesday, 17. September 2014

Sadly we are coming to the end of what wasn’t a bad summer other than August that was complete rubbish! Nights are drawing in and whilst we are still enjoying some late sunshine we should be making plans for the winter months ahead.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Fleet News has provided a few pointers and given us a few things to think about. Inevitably there will be a few days when it will be difficult, if not impossible, to either drive to work or use public transport (bit of wind, snow, leaves on the train line, volcanoes erupting, landslides etc.) so do you have a back up plan that enables you and/or staff to work from home in the case of an emergency?

Don’t forget if you employ staff you are responsible for their health and safety and could leave yourself exposed if you insist they come to work when the authorities or experts have advised against it. With regard to your car, have you considered swapping to winter tyres to reduce tyre wear and increase grip. Many of the national tyre fitters now offer a service whereby they will swap over tyres for you between summer and winter and store your summer tyres till spring.

Fleet News also suggest that you consider 4WD cars but I disagree. I don’t recall one day last winter when a 4WD car would have avoided taking any time off work and I have to say that unless you have taken a 4WD course the chances are that you will be no better off driving a 4WD car than a 2WD car. Oh and a little tip if you are stuck in snow, try letting a little air out of the drive tyres to increase grip or better still buy a set of snow chains and a spade to dig yourself out.

Make sure that your car has been serviced and there is enough anti freeze in your radiator and plenty in your windscreen wash. In fact make up some anti-freeze screen wash and keep it in a bottle in the boot, it is so easy to run out of screen wash on a trip and end up not being able to see out of the windscreen. Give yourself a few minutes to sit in the car with the engine running in order to warm up the heater.

If it is cold or raining and you drive straight off you will find the windscreen heavily misting up before it starts to demist making it impossible to see where you are going. Remember it is an offence to drive a car if you cannot see through the screen due to either dirt or mist. Oh and another tip, get yourself some Marigold rubber gloves and stick them in the boot.

Snow chain at the front wheel. Photographer: D...

Snow chain at the front wheel. Photographer: Devchonka. (Photo credit: Wikipedia)

The best type of gloves to wear when clearing snow or frost off the car or even to wear when fitting snow chains or digging out the snow. They are totally waterproof and surprisingly warm. I’ll add a few more tips into my next newsletter as the countdown to winter continues. There are lots more tips to come so make sure you read them and stay safe! By Graham Hill

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Graham Hill’s Advice On Preparing For Credit Part 2

Sunday, 14. September 2014

A few years ago ‘Credit Repair’ services had a neat trick set out to defraud lenders. Having found a pile of adverse information on your credit file, that reduced your credit score and would therefore result in an instant decline from all prime lenders, they would set out to ‘repair’ your abysmal file. The process was simple, they would write to the credit reference agencies and dispute every piece of adverse on the file, whether it was a CCJ, default, arrears etc.
Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

As a result, as the information was being disputed, the credit reference agency would remove the adverse information from your file until the company who had placed the information on your file could respond with proof that what they were saying was correct. They Credit Reference Agency (CRA) would also have the Register of Judgements checked to see if the CCJ’s on the client’s file were genuine.
At the time all of this took over 2 weeks. So in the meantime the client’s credit score would shoot through the roof and he would go on a spending spree or even just apply for a car that he desperately needed but for which he had been declined for credit. That can no longer be done. These days if you are disputing anything that is recorded on your file you will need to contact the person filing the information and they must respond within a short space of time with proof that the information is correct.
If you feel the information is still inaccurate you can take it up with the Information Commissioner’s Office (ICO) and they act as arbitrator. CCJ’s are a matter of public record so it is either there or not. But this leads me to another strong piece of advice regarding CCJ’s – don’t be belligerent. If you have been to court and the judge has found against you don’t think – ‘Damn, he can wait for the money’ then wait till the bailiff is about to call before you pay it off or pay an agreed amount monthly when in fact you could afford to pay it immediately.
Provided you pay the judgement off within 1 month the judgement is removed from the register and should not show on your credit file. However, there are certain things you must do to protect your credit. If you pay the money into the court make sure you receive a satisfaction certificate then check your file to make sure that there is no mention of the CCJ. If the CCJ is recorded on your file apply to all CRA’s to have it removed with a copy of the satisfaction certificate.
If you pay the money direct to the person you owe, make sure that you receive a receipt, advise the court by sending them a copy of the receipt against which they should issue a satisfaction certificate and amend the register. Make sure that if this happens within the month the CCJ is removed from the register and there should be no mention on your credit file, if payment is made after the month is out you should send a receipt, received from the company you paid, to the court who should then issue a satisfaction certificate and note it on the public files.
This should trigger a note appearing on your credit file to say that the debt is satisfied, if it doesn’t show on your credit file, send a copy of the satisfaction certificate, issued by the court, to each of the CRA’s and they will check the register and amend your credit file. The same applies if you pay back the debt monthly, you need to make sure that the CCJ is marked as satisfied once all the money has been paid. The bad news is that the CCJ, even when satisfied, stays on your file for 6 years after the debt has been fully paid.
So even though the CCJ is satisfied, the fact is that you received one in the first place. So here’s the thing, because of the changes in consumer regulations it is important to keep your credit file squeeky clean. So do everything to get this sorted before it gets to court and avoid a CCJ. If you can’t pay a debt speak to the person you owe money to and come to an arrangement, it is easier than dealing with debt collectors. If you can’t come to an arrangement with the person you owe the money to and are contacted by debt collectors, again come to an arrangement rather than risk a CCJ by going to court, chances are you will still end up paying the same per month but by paying the person you owe the money to direct your credit score will not be affected by a CCJ.
Make sure that if a CCJ is issued it shows the correct amount and if satisfied you may still have to ask to have it removed from your file after 6 years of being on there. Another great piece of advice is always put up a Notice of Correction against a CCJ. Explain if it was a trade dispute or any special circumstances that may have caused it to be issued. As I mentioned in part 1 a CCJ affects your credit score and can result in an auto decline when you apply for credit. A notice of correction forces an underwriter to look at the file and see what you have said – it could help your case if you have a valid reason for the CCJ, if it was a trade debt not related to credit or if you are applying to have it set aside.
CCJ’s are an important item on your credit report and need to be managed. There are 1,910 consumer county court judgements issued every day so it’s not a small problem. Moving on, let’s talk about your bank statements before moving to the application in part 3. You will probably only be asked for last 3 months bank statements, the problem is they can be manipulated so you may be asked for a P60 which shows your declared income to the revenue. But that is rare so you need to make sure that your bank statements are as good as they can be.
If you have returned (bounced) items showing on the statement, that is a no no, your application will probably be declined. If you have an overdraft and you exceed it or if you don’t have an overdraft agreed and you go into unauthorised overdraft, don’t apply for finance until the last 3 months are clear. This isn’t deception it’s common sense. Having an overdraft and using it is not a bad thing, it shows that the people who know your account better than any, your bank, has allowed you an overdraft and effectively provided credit.
Years ago a credit repair company would suggest that for a 3 month period you should borrow money from a friend or relation and either drip feed it into your bank account to give the impression of higher earnings and a healthier bank balance, paying them back once your credit was approved. Or pay in a lump sum, borrowed from a friend or relation, prior to running off the 3 months statements (that won’t show as a loan on your credit file), which will show a healthy balance rather than an overdraft. It is a weakness in the way that we underwrite for credit.
In order to prepare make sure that you have last 3 months bank statements available. Most lenders will now accept statements produced on your computer if you use Internet Banking but you must make sure that the printable copies show your account details as well as your name and current address. Also make sure that if you scan and email copies you don’t miss any pages, they will check the numbers and request any missing pages or they may just assume that you have something adverse on the missing page and decline you.
You will also need proofs of address so make sure that you have at least two bills dated within the last 3 months. Scratching around at the last minute after the finance has been agreed for proofs of address may not only hold up delivery but also prevent you from receiving the finance. If you are totally paperless it would be wise to request hard copies of some recent bills if you cannot print them off yourself or you have thrown away bills after paying them.
Most lenders WON’T accept mobile phone bills, even though many consumers no longer have a traditional landline. Gas/Electricity/Water/Sewage/Landline Telephones are usually all OK but must be dated within 3 months. Some may accept a bank statement and a credit card statement, council tax bill and mortgage statement but only if dated within 3 months. You will definitely be asked so make sure that you are prepared. Your driving licence will also be asked for.
The most important thing to do is ensure that the address shown on the licence agrees with the latest address on your finance application. If it doesn’t it will cause many problems and not least of which it is illegal. The maximum fine for not having a current address on your driving licence increased this year from £1,000 to £4,000 with three points added to your penalty points. So before making your application make sure that the licence shows your current address and you have the paper part if you have a new style licence.
If you have lost your licence the lender may accept your passport as proof of ID. Again make sure that it isn’t out of date or they won’t accept it. Oh and one funder insists on having your original driving licence sent to them so make sure that your application doesn’t coincide with a holiday or trip during which you may require your licence to hire a car or as proof of ID. By Graham Hill
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