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Did I mention that I won the Innovation of the Year Award at the Frontline Solutions sponsored Finance & Insurance Awards 2015? Well in case I didn’t mention it – I did! And very proud of it I am too. Earlier in the day at the conference, speakers spoke about the motor finance industry and the need for much more education, not just for those selling the finance products such as dealers, brokers, banks, building societies and others but also customers who stand no chance if the people selling the products don’t have a grasp of the way the finance functions.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

To add to the confusion salesmen, anxious to make a sale, end up emphasising benefits that often don’t exist and certainly avoid telling clients anything that may put them off. For example a bank won’t tell you that an unsecured personal loan puts you at greater risk than a secured personal loan.

If you don’t repay your £2,000 loan that is secured against your house and you end up in court it would be very extreme for the judge to throw you and your family out on the street and order the sale of your house with maybe north of £100,000 equity in it for the sake of a £2,000 debt.

On the other hand if the £2,000 was ‘unsecured’ a court order could be issued and you could end up handing over valued possessions such as your TV, computer, jewellery etc. I always say that unsecured means unsecured against nothing in particular. So whilst explaining the finance they kind of miss that bit out albeit that it may be in the small print.

Oh and it doesn’t stop there, they could still go for your house if you don’t have enough value in your possessions in order to pay the debt, known as a charging order. This will force you to pay the debt back if and when you sell your house which is basically what happens when you take out a secured loan that you cannot repay. And that is the tip of the iceberg.

Many retail car salesemen don’t understand how contract hire (better known as a lease) works. But neither do customers and even accountants often miss some of the massive advantages attached to car leasing. At the other extreme there are customers whom, having taken a car on a lease, suddenly become as expert as me! They simply tout around the market to find the cheapest deal but will it end up being the cheapest with so many opportunities to charge all sorts of ‘extras’ included in the contract?

The rates are often not fixed so between ordering the car and delivery you may find that the rates have increased by £30 per month as a result of a £1,000 increase in cost of the vehicle. There are also some ‘brokers’ who are not conforming to the new FCA rules, are not members of any trade association and possibly don’t have professional Indemnity Insurance or are just managing to survive and could be closed down before your car even gets delivered.

How will you deal with that situation? If he is shut down or goes bust what happens to the car you have on order? If the car was ordered by the broker the order will be cancelled and you could be back to square 1. See what I mean? There is more to education than just understanding the basic products.

That’s why I am in the midst of re-writing my best selling book, Car Finance – A Simple Guide and creating educational videos to make sure you understand the upsides, downsides and matters relating to vehicle finance. Watch this space for future announcements and products. By Graham Hill

It is very rare for me to run so low on fuel that I am forced to stop at a motorway service station to take on board some diesel but on those very rare occasions it is really irritating to find that the price they are charging is about 20p per litre more than my local Tesco – without the points!

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

So I applaud the latest Government initiative through the Department for Transport to pilot a motorway sign that forewarns drivers well in advance the cost per litre at the next three motorway service stations. This scheme is set to force down the cost of fuel on motorways as it introduces competition.

Knowing that petrol is 128.9 pence per litre at the next service station in 3 miles but only 125.9 at the following service station in 32 miles, provided you are not running on fumes, you would probably hold on till you reach the following services. The trial will start at the end of the year between 5 different services between Exeter and Bristol on the M5. A further 3 signs are planned to follow in 2016.

The trial followed research that found motorway services charging more than 15p per litre than other forecourts. The initiative was welcomed by Auto Express who had found large variances between motorway services, up to 10 pence per litre and the AA who have been calling for fuel price transparency on motorways for years.

If the trial is successful the Government will consider extending the scheme across the 2,300 miles of motorways in the UK. Let’s hope they do. By Graham Hill

With so much in the press of late regarding emissions, thanks to the VW group of crooks, oops I mean vehicle manufacturers, there seems to be a new tidal wave of opinionated experts who say that we should either all walk, ride bikes or at worst drive electric cars.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

And we recently had a great deal on the BMW i3 that didn’t reflect its massive £30,000 + price ticket, it was remarkably cheap to lease. But before you join the queue of tree huggers outside your local BMW dealership you should be aware of some of the facts that you might like to consider.

You can get yourself a subsidy to install a charger at home, which is fine unless you are restricted to on-street parking, the local authorities won’t allow you to run electric cables along pavements unfortunately. A home charger operating from a standard 13a supply, I’m told, can take up to 8 hours to re-charge the car.

An installed fast charger can re-charge in a couple of hours whilst the industrial sized roadside fast-chargers can recharge the car in 20 minutes. Still a tad longer than sticking a petrol or diesel nozzle into your tank. But let’s not be negative, London, like other cities are planning on installing hundreds of fast chargers throughout their centres but if someone leaves their car charging for a couple of hours how do you get their car out of the way to allow you to get your car onto the charger?

There are also three different connectors that fit either the BMW i3, the Nissan Leaf/Mitsubishi Outlander or the Renault Zoe/Teslar S etc. depending on whether the cars are all electric or hybrids. Brilliant, they couldn’t even get some form of standardisation there – where is the EU when you need it?

Easy payments, even cameras that identify your car registration as you pull up and ready the charger before you even get out of your car speed up that part of the operation but the real sticking points are the time it takes to charge and the range. Until such times as these problems are overcome I feel that electric cars will remain last choice for most of us. By Graham Hill

Having been in this industry for years there are few things that have caused me serious concern but the rapid growth in sophisticated car theft over the last few months is one of them. One leasing company won’t allow you to lease a Land Rover car without having a tracker fitted which can add quite a bit to the monthly rental.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Thieves are even targeting vans now, not only for the money they can make on the van but also the goods or tools that are being carried around in the back. The latest high tech thefts are perpetrated by gangs using gadgets that reprogram the electronics controlling keyless entry and start systems.

There has been a lot of publicity around these thefts but few people know that the surge in thefts has come about as a result of a change in European legislation which countered anti-competitiveness by making it easier to obtain replacement keys and the ability to program them. Vehicles on the thieves radar are high end Audis, BMW’s Range Rovers and Ford Transit Vans.

Within hours of being stolen cars and vans are being exported in containers, either whole or in parts, abroad as far away as Africa. Manufacturers have been advised to look into this problem as a matter of urgency. Changes to the electronics have been called for as well as improved marking methods to identify stolen parts.

The warning came after BMW said that it had fixed a security flaw that allowed hackers to unlock the doors of up to 2.2 million Rolls-Royce, Mini and BMW vehicles. As a result the police have stepped up their anti theft operations. They launched Operation Endeavour which was a campaign against keyless car theft. Scotland Yard reported that they had made 84 arrests and an 800 strong team of officers from the Met, Kent, Essex, Hampshire, Surrey and Thames Valley seized 222 vehicles after monitoring 20 arterial roads.

In another operation a search at Felixstowe docks found 5 Range Rovers believed to have been stolen from Surrey, South Woodford and Islington in containers bound for Kenya. Hundreds of parts from a dozen BMW cars, stolen in East London, were headed for Cyprus. In order to hide the stolen parts they were stashed within a pile of motorbike parts.

The police believed that the car parts were to be forward shipped. The police and manufacturers are working on the problem but in the meantime the police are suggesting that drivers revert to 80’s technology by fixing highly visible steering and brake locks which may be enough to deter a crook from breaking in. From my point of view the law needs to be changed.

We allow people to sell the gadgets and others to buy freely online. The law only says that you must not use the equipment for illegal purposes. It should be illegal to sell or buy this equipment unless you are properly authorised to do so. Not to do this is ridiculous. By Graham Hill

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Following on from my notes on the change in law regarding Brits breaking motoring laws in Europe, it would seem that Jonny Foreigner is more likely to get away with offences over here than we are over there as the number of traffic cops in England and Wales has dropped by 23% over the last 4 years.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

In March 2010 the number of traffic cops stood at 5,635 but by March 2014 the number had dropped to 4,356. Some areas have been cut back dramatically, for example Devon and Cornwall have dropped from 539 to just 57 in 2014, a drop of 76% with Essex declining by 71%. The figures have angered the RAC who have said, ‘These figures make a mockery of motoring law.

If there are not enough police on the road, we can introduce all the new rules we want, but those breaking them just will not get caught.’ And to prove the point some figures were recently released that showed the worst speeding culprit to be a moron driving at 128 mph in a 30mph zone exceeding the limit by a mind blowing 98 miles per hour.

The highest recorded speed in the UK was recorded on a camera on the M25 in Kent with two cars hitting 146 miles per hour – twats! The frightening figures were revealed following a Freedom of Information request made by the Institute of Advanced Motorists (IAM) following which all but 6 of the 36 police forces across England and Wales responded.

Each force that replied had at least one case of a driver exceeding 110MPH. Sarah Sillars, IAM chief executive, said, ‘It was disheartening, to say the least, that some road users are showing such disregard for the safety of all other road users. At speeds of 140 MPH it is simply impossible for an individual to react to anything that might happen in front of him.’ By Graham Hill

Most of us are enjoying the lowest fuel prices for years. But there are a few people living way out in the sticks that are not only having to pay much higher prices for their petrol and diesel but they have to spend money driving for miles to get to the fuel stations.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

The Government introduced their Rural Fuel Rebate Scheme in 2012 which meant that petrol stations in selected areas could claim up to 5 pence per litre from the Government as a reduction of the fuel duty payable, which in turn enabled them to sell their fuel at a more competitive rate than previous.

In order to be able to do this the Government had to have the scheme approved by the European Commission who would only approve the scheme if applied to islands off the mainland, these included the Inner and Outer Hebrides, the Northern Isles, islands on the Clyde and the Isles of Scilly.

The Government now want to extend the scheme to the rural areas of mainland England and Scotland. Chief Secretary to the Treasury, Danny Alexander, has said that he is hopeful that the extended scheme will be introduced before the general election in May. The European Commission has already approved the extension of the scheme onto the mainland but the proposal must also be approved by member states through the Council of the European Union.

The extended scheme, if approved, will be selected by postcode taking into account current pump prices, cost of transporting the fuel, areas have to be more than 100 miles from the nearest refinery and population density, this must be no higher than any currently in the scheme. As a result the following will fall within the extended scheme, parts of the Scottish Highlands, Argyll and Bute, Northumberland, Cumbria, Devon and Hawes in North Yorkshire. Fuel retailers within scheme areas must apply to HM Revenue and Customs in order to claim back the duty.

If you find a retailer charging high prices in your rural area you should make sure that they are receiving the rebate and that they are passing it all on. Pop in and have a chat. By Graham Hill

Following on from my views regarding the testing of driverless cars on public roads I’ve just read a piece on the likely changes to legislation that will be necessary. But before I get to that I have a couple of questions of my own. First of all what will be the eventual cost of one of these driverless cars?

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

We know that electric cars have been a dismal failure. Very few people have taken them, not least because when you replace a traditional engine with an electric motor and install a big battery it adds, on average, £10,000 to the cost of the car. So with all the technology needed to replace a driver will they cost circa £100,000 or am I missing something? And why?

Why do I want to be in the driver’s seat of a driverless car? I actually quite enjoy driving and although I am about to replace my current car with the same car but the latest model, I’m getting excited. Can’t see me getting excited over a car I won’t be driving, a bit like getting excited over getting in a taxi. Will they reduce congestion? No, if anything more cars will appear on the roads.

Will they make the roads safer? I don’t think so. Communism is a great concept with everyone being treated equally but it can’t work as long as human beings have desires, aspirations and the basic need to be better than the next bloke. And so with driverless cars, they will only make roads safer if every driver has one.

Many pundits have suggested that driverless cars will provide ‘full business mobility’. People will be able to hold meetings in cars and work as they travel from A to B. What a load of tosh! Have they not heard of public transport, airplanes and chauffeurs? Improve public transport, especially trains and make it possible to travel to London from just outside Brighton without having to stand all the way in a carriage that uses an open window as a means of air conditioning.

Moving on to legislation? Does entering into the car’s control system the data needed to calculate the destination and speed make you a ‘driver’ and do you therefore need a licence? As I understand it some cars will be ‘highly automated’ whilst others will be ‘fully automated’, will both require a driving licence or just the highly automated vehicles?

If you need a licence to drive a highly automated vehicle one must assume that you could be convicted if caught using a mobile phone, eating at the wheel and not wearing a seatbelt. God forbid that you are caught drunk as a skunk in a driverless car, will you be convicted of drunk driving? For me the whole idea of driverless cars is a nonsense. But then I would have probably thought that you couldn’t improve on a horse and cart. I’ll get my coat! By Graham Hill

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There should be an App for that! How many times have you seen something or done something that is a complete pain in the jacksy thinking – there should be an app for that on my phone. It would make life so much easier. I thought this at the end of last year when the new Dartford Crossing charge system was introduced.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

I agreed that introducing some other form of payment that no longer required the use of payment booths would speed up the flow of traffic, having spent what seemed like days in Dartford crossing tailbacks, but I have to say panic sets in when suddenly you are required to make the trip and know that you need to prepay the fee, pay within a day or be fined.

The same applies to congestion charges, you are happily following your sat nav directions, that incidentally doesn’t give you an option to avoid congestion charge zones, and suddenly you realise that you are ‘in the zone’ and you haven’t paid! Good Lord, time for a heart attack. To make life easier fleets are calling for a new scheme that is controlled by the DVLA as they hold all of the required information on cars and their keepers necessary to centralise a payments system.

They suggest that if drivers enter into the London congestion charge zone, and it’s only a matter of time before other towns and cities introduce this cash cow into their own central areas, or they have a toll to pay, that it is controlled centrally, thereby reducing time and admin on both sides.

Around 100,000 to 120,000 Dartford crossings are made every day with between 15,000 and 18,000 charges remaining unpaid. This costs the Highways Agency about £40,000 per day which equates to £3 million since the scheme started last November. Now whilst it’s not my nature to sob into my cup-a-soup over the losses sustained by the Highways Agency it made me think that there should be an app for that.

Set up all your details including credit card details in your phone and when you need to pay a toll or enter a congestion zone tap the app, tap the charge, eg. London Congestion Zone or Birmingham M6 Toll and Bob’s your cross dressing aunty – job done! I appreciate that you can set up an account for the congestion zone or the crossing but you are not in control.

Could you remember if you crossed the Thames at Dartford on the 15^th January? But with an App it could also send confirmation to your email address. I know I’m bloody brilliant! You would think in this day and age when we get Internet access via our car radio and even our watch, that it wouldn’t be a massive step to create an app that we actually need! By Graham Hill

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