Massive Rise In Vehicle Thefts Over Last 3 Years

Friday, 24. April 2020

The number of vehicles stolen in England and Wales rose by more than one-fifth (21%) between 2016 and 2019, according to a freedom of information request by AX.

 

Responses obtained from police forces across England and Wales found much of that increase occurred between 2016/2017 and 2017/2018, with a ride of 14.1%.

 

The report follows research by Verizon Connect earlier this year, which found the average fleet loses around £16,000 per year as a result of vehicle or equipment theft.

 

Neil Thomas, director of investigative services at the provider of intelligent vehicle protection and management technologies and a former detective inspector, said: “While the lockdown may temporally reduce some types of car theft, criminals are using increasingly intelligent ways to steal vehicles and continue to find success.

 

“The combination of organised crime getting smarter and ability to make quick returns has drastically increased pressure on police forces to control the theft of motor vehicles.

 

“Car thieves are opportunists and have no respect for property and will remain determined to carry on illegal activity despite the current restrictions on movement across the UK. I have even seen recent reports of vehicles belonging to key workers being stolen.

 

“During this period of lockdown, it’s even more important that car owners remain vigilant and do what they can to keep their car safe while they’re using them less frequently, if at all.”

 

Of the 17 police forces that responded, Nottinghamshire and Staffordshire Police saw the largest increases, with Nottinghamshire Police reporting an overall rise of 60%.

 

Hertfordshire, Surrey, West Midlands and Essex Police each saw overall surges of more than 40%.

 

However, some forces have seen a decrease in motor vehicle thefts, including Merseyside Police and Avon and Somerset Constabulary. Humberside Police reported the largest drop, with a decrease of 36%.  By Graham Hill thanks to Fleet News

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Car Manufacturers To Restart Production

Friday, 24. April 2020

Following VW, Audi will restart car production at its plants in Europe during the coming weeks, with ‘normality’ expected by the end of the month.

 

The company announced the temporary suspension of production at its European sites in mid-March due to supply bottlenecks and a drop in demand due to the Coronavirus pandemic.

 

Suppliers and service providers will also restart at the same time, in an effort coordinated with the Volkswagen Group.

 

“We will manage the restart as a joint European act,” said Board of Management member for production Peter Kössler. “This is because supply chains and production and logistics processes are closely interlinked within the Group and with partners at the international level.”

 

Some Volkswagen plants have already reopened, with factories in Zwickau and Bratislava (Slovakia) the first to return to normality.

 

Audi is following the guidelines of the Robert Koch Institute and the regulations of the health authorities of the respective country to ensure employee safety.

 

“The focus is on the employees, because they need a safe working environment. Audi teams of experts have therefore adapted processes with a view to health protection in consultation with the specialist departments and works councils. I would like to thank all Audi employees and our partners around the world for their flexibility and joint efforts in times like these,” Kössler added.

 

There will be a package of measures in place to ensure that the employees’ health is protected,  including clear rules on distance and hygiene, a modified shift system to avoid contact, and the obligation to use mouth and nose protection in areas where distances of 1.5 metres are not possible.

 

Vehicle production at the Audi sites will be gradually ramped up from the end of April onwards according to a fixed plan. Engine production in Győr already started gradually ramping up again this week.

 

PSA Group has also announced a gradual restart of its facilities, including the Ellesmere Port Vauxhall plant.

 

The European Automobile Manufacturers’ Association (ACEA) says a successful re-launch of the car industry will be vital to the wider economic recovery of the continent. By Graham Hill thanks to Fleet News

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Dealership Group To Start Deliveries And Collections Again

Friday, 24. April 2020

Holdcroft Group Fleet will begin vehicle deliveries and collections from Wednesday (April 29), after adapting processes to provide a contactless home delivery service during the COVID-19 pandemic.

 

Vehicle collections and deliveries have been suspended by leasing companies during the lockdown, while carmakers have put production on hold across the world.

 

However, the Department for Transport (DfT) says in a letter to the logistics sector that logistics, including the collection and delivery of vehicles, should carry on during the lockdown, provided that it can be done in accordance with coronavirus safety guidelines.

 

The British Vehicle Rental and Leasing Association (BVRLA) urged dealerships and other delivery agents to start moving vehicles again, earlier this month.

 

Group fleet director at Holdcroft Group Fleet, Malcolm Pearson, told Fleet News: “In light of recent advice from the Government regarding delivery of new cars to customer’s homes and their desire to keep the UK economy going, we have adapted our process to accommodate a contactless home delivery service whilst ensuring social distancing and safety for all parties.

 

“From Wednesday (April 29), we will be recommencing deliveries albeit starting with a low volume while we gradually bring a number of employees back from furlough.”

 

However, he added: “Due to manufacturers not delivering new stock to us at the moment we can only deliver vehicles we have physically with us.”

 

Some manufacturers have announced plans to slowly begin production at plants in Europe.

 

Audi will restart car production at its plants in Europe during the coming weeks, with ‘normality’ expected by the end of the month.

 

The company announced the temporary suspension of production at its European sites in mid-March due to supply bottlenecks and a drop in demand due to the coronavirus pandemic.

 

Suppliers and service providers will also restart at the same time, in an effort coordinated with the Volkswagen Group.

 

PSA Group has also announced a gradual restart of its facilities, including the Ellesmere Port Vauxhall plant.

 

A multi-franchise dealer group based in the Midlands and North West, Holdcroft is one of largest vehicle retailers in the UK and Holdcroft Group Fleet is a fully licenced transport company operating its own fleet of transporters.

 

Pearson said: “We are taking all necessary precautions to deliver safely to customer addresses and have recently introduced contactless home delivery for new fleet vehicle orders.

 

“When booking the delivery this process will be outlined with the customer and will only progress and take place if both parties are completely satisfied with the process.

 

“All vehicles will be delivered on a transporter – to both reduce the number and length of time we have to spend in a customer car as well as eliminating the need for the use of any public transport ensuring safe return of our employee.”

 

Delivery drivers will also follow strict protocols in ensuring the vehicle is disinfected. “Drivers are fully equipped with gloves and the correct hand sanitisers,” explained Pearson.

 

“They will re-wipe all areas they have come into contact with once the new vehicle is parked in the correct new location, before finally wiping the keys and placing at the customers front door and stepping back to allow them to be picked up for the car checked over.”

 

Customers will not need to sign any paperwork or handheld device but will be asked in advance for permission to sign on their behalf once they have checked the vehicle over externally.

 

Pearson said: “A down-side to social distancing means the usual level of vehicle demonstration will not be able to take place, but this may also not be possible for many months to come depending on future government guidance around social distancing.

 

“If the customers are self-isolating, shielding or are nervous, but they still want the car delivered, we will leave the car and allow two hours after to inspect the car and advise us of any concerns.”

 

In terms of vehicle returns, Holdcroft Motor Group will be instructing the customer that they must be able to clean the car with appropriate anti-bacterial wipes and then not enter the car for three days prior to collection.

 

The keys must also be wiped at that time and placed in a bag or envelope and be left at the door in the same way it is approaching deliveries of new cars.

 

“This will reduce the risk of any virus remaining on hard surfaces after three days,” said Pearson. “We will re-wipe handles and keys as necessary before we move the vehicle as well.”  By Graham Hill thanks to Fleet News

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Motor finance expert warns that FCA Coronavirus proposals could leave NHS and other essential workers without cars.

Friday, 24. April 2020

This is a piece written for the press:
Last Friday the FCA issued a consultation document aimed at providing drivers with the most popular forms of finance some respite by forcing the finance providers to allow drivers a 3 month payment holiday.
Monday the 20th was the cutoff for interested parties to make their feelings known to the FCA before they issued their final instructions on the target date of Friday 24th April.
Leading car finance expert Graham Hill welcomed the move, ‘Whilst several funders have already announced that they would be offering drivers reduced payments or holiday periods this is a welcome industry-wide instruction’.
‘Personal contract hire is a much easier product to adjust as it’s a more simple rental product but PCP, by far the most popular consumer car finance product, is more complex as it raises the question that if the contract is extended by 3 months will that affect the optional Guaranteed Minimum Future Value?
‘Also the holiday period accrues interest, how will that be recovered by the finance provider? And given the way that PCP interest is calculated if the contract is only a few months old nearly all of the monthly payment is interest.
The FCA has gone further than recommending a payment holiday they have also proposed a way that PCP providers should deal with cars that end their contracts during lockdown:
Rob here is the complete section. The first part is fine, it’s the second part that causes concern:

PCP agreements reaching term end during the period this guidance is in force

Where a customer wishes to retain the vehicle, but does not have funds to cover the balloon payment due to coronavirus related financial difficulties, firms should work with the customer to find an appropriate solution. Given the increased potential for disparity between the balloon payment and the value of the vehicle in the current climate, firms should ensure that solutions do not lead to unfair outcomes. For example, refinancing the balloon payment might not be appropriate in the circumstances.
Where a customer wishes to return the vehicle, but this is impractical due to the coronavirus situation, firms should inform the customer that they are unable to use the vehicle once the agreement has been terminated or come to an end (if that is the case). The firm should inform the customer of the need to make a Statutory Off Road Notification (SORN) declaration if the customer is the registered keeper of the vehicle and they want to stop taxing and insuring it because it is ‘off the road’.
If the customer doesn’t want to buy the car he would normally have two choices, either use the car as a part exchange if there is equity in the car or simply hand the car back.
According to Hill, ‘With car dealerships on lockdown it is not possible for drivers to negotiate a part exchange and given the collapse of used cars it’s unlikely that there would be any equity in the car anyway.’
‘So with most drivers that are at the end of their PCP agreements with little choice but to hand the car back they are potentially looking at a situation that could leave them without a car unless the FCA adjusts its proposals, i.e. that drivers should be informed by the funder that they are no longer able to use the car.’
.
‘This could result in those who are dependent on their cars such as emergency service workers, NHS workers, doctors, midwives, care home workers and other essential workers being without their cars. This must not happen.’
The FCA have also recommended that if a driver reaches the end of his PCP agreement that he is told not only to stop driving it but also, if the car can be stored off-road on a driveway or private land, to file with the DVLA a Statutory Off Road Notice (SORN) that will enable the driver to cancel his insurance and stop paying the car tax.
According to Hill that is a highly dangerous recommendation. As he points out, ‘Without insurance what happens if the car is stolen off the drive or the land it’s parked on or damaged in any way? There has also been an increase in theft of Caralytic Converters from cars because of their precious metal content. If any of this happens without insurance drivers could be severely out of pocket. The FCA really needs to reconsider this proposal’
‘It also raises a more fundamental question. If the car is parked on the road the driver will have to keep the car taxed and insured even though he has been told he cannot drive it per the FCA instructions. But if he has told the finance company that he wants to hand the car back under the terms of the agreement if the car cannot be collected the tax and insurance should be the responsibility of the finance company as they are the legal owners of the car.
‘As the driver has been told he cannot drive the car he cannot be seen to be the keeper so again the responsibility rests on the shoulders of the finance provider. The instructions – as they are could have some very serious consequences.
Asked about the number of consumers the proposals could affect Hill explained, ‘I have calculated that there could be around 3 million new car PCP’s that are active and therefore could be requesting payment holidays. Used car PCP’s are more difficult to assess but there could be around 3 – 4 million active agreements looking for payment holidays.
‘With regard to PCP’ agreements coming to an end, as collections of end of PCP cars stopped in March, the highest month of the year for registrations, I believe that we could be looking at 450,000 cars coming to the end of their agreements between March and June.’
With the final instructions due out on Friday it is important that we don’t leave PCP customers without their wheels if only to get then to and from their local shops, whilst avoiding as much contact as possible, and keeping them off public transport.  By Graham Hill
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Car Thefts On Increase Due To Parts Shortages

Monday, 20. April 2020

Car drivers and fleets are being warned by Tracker to be wary of opportunistic criminals looking to steal cars to fill a replacement parts gap caused by COVID-19.

 

The stolen vehicle recovery company says that police across the country are already fighting an increase in ‘chop shops’ – where stolen vehicles are stripped down and expensive parts sold on. But, it argues, the lack of legitimate parts could increase their popularity and profitability still further.

 

Clive Wain, head of police liaison at Tracker, explained: “These are unprecedented times, and sadly we cannot look into the future to see how long the current restrictions will affect the car manufacturer supply chain. However, what we can do is protect ourselves while it does.

 

“Sadly, whilst we are seeing many positives come out of the current crisis – such as communities pulling together and environmental benefits – we could in the coming weeks and months see criminals take advantage of new opportunities.”

 

The latest Tracker statistics showed that London and its nearest neighbours regularly see the highest frequency of car thefts and recoveries, followed closely by the West Midlands.

 

It also highlights northern regions creeping higher than the home counties in a list, which is topped by London, followed by Essex, the West Midlands, Manchester and Yorkshire (see below).

 

 

“With movement so restricted, most of us are using our cars far less frequently, so it is easy to get out of the habit of checking doors are locked and keys are secured after those rare essential journeys,” continued Wain.

 

“It’s even easier to forget these good habits after popping out to the car to collect something you left behind. 92% of the vehicles we recovered last year were stolen without the thief having possession of the vehicle’s keys.

 

“As such, we advise owners of all vehicles to take extra care to fully secure their vehicle and keep remote locking keys as far away from the car as possible, and in a closed tin so that they are protected against relay-attacks.”

 

Tracker’s top 10 regions where cars are stolen and recovered

 

2019 2018 2017
  1. London
  2. Essex
  3. West Midlands
  4. Manchester
  5. West Yorkshire
  6. South Yorkshire
  7. Herefordshire
  8. Surrey
  9. Kent
  10. Merseyside

 

  1. London
  2. West Midlands
  3. Essex
  4. Surrey
  5. Kent
  6. Manchester
  7. West Yorkshire
  8. Herefordshire
  9. South Yorkshire
  10. Leicestershire
  1. London
  2. Essex
  3. Manchester
  4. West Midlands
  5. Kent
  6. West Yorkshire
  7. Surrey
  8. Cambridgeshire
  9. Sussex
  10. South Yorkshire/ Nottinghamshire

 

Tracker’s vehicle security tips

 

Protect your key fob: Keyless car theft works through a relay-style electronic device tricking your key fob signal into thinking the key is near to the car and then the device can assume all key fob power. To prevent this, keep the key – and the spare too – away from where the vehicle is kept when not in used, and block the signal by keeping the key fob in a closed tin or faraday bag.

 

Switch off and lock up: Never leave your car running idle and unattended, even when defrosting windscreens and windows on a cold morning.

 

Make life difficult: Fit security posts or a substantial gate if parking on your drive, physical barriers will make thieves think twice.

 

Don’t advertise your stuff: Never leave your belongings on show, lock them in the boot or take them with you.

 

Keep paperwork indoors: Don’t store car documents or spare keys inside the car as it makes it easier for thieves to sell it on.

 

Plan for the worst: Take car security measures to protect your car from being stolen in the first place, such as installing security lighting where you park your car and using a steering wheel lock. If criminals find a way to steal your car, having a vehicle tracker fitted can help the authorities to recover your vehicle. By Graham Hill thanks to Fleet News

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Pavement Parking May Become Law But Some Drivers Will Defy It.

Monday, 20. April 2020

More than one in 10 British motorists would defy a pavement parking ban if it was introduced following a government consultation, according to research from Yourparkingspace.co.uk.

 

The study found that 16% of motorists would flout the ban, despite the risk of punishment.

 

Transport Secretary Grant Shapps set out new proposals earlier this month to launch a consultation in the summer, aimed at improving pedestrian safety for people with mobility or sight impairments, as well as parents with prams who may be forced into the road to get around parked cars.

 

It is already illegal to park on the pavement in London and is due to be outlawed in Scotland from 2021, but it is a grey area in other parts of the UK.

 

Harrison Woods, managing director of Yourparkingspace.co.uk, said: “It seems likely that pavement parking will become punishable in many parts of the country, yet this won’t deter a sizeable number of motorists from continuing to do so.

 

“We would remind all motorists to consider their actions and how it impacts on others.”

 

Parking on a pavement can cause major inconvenience to people in wheelchairs, the partially sighted and those with pushchairs, among others, who struggle to find room to pass the vehicle.

 

However, some motorists who park on a pavement say they do it out of necessity as, for instance, parking on the road in a narrow street could block emergency vehicles.

 

Harrison added: “Pavement parking has always been a contentious issue, and even if it is banned across the whole of the UK, it will continue to divide opinion.” By Graham Hill thanks to Fleet News

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Remarketing And Auction Houses Fear For Fleets Parked Up During Lockdown

Monday, 20. April 2020

The Vehicle Remarketing Association (VRA) says the security of used cars and vans, without access to formal storage facilities, could be a growing problem during the pandemic.

 

The trade association, which represents organisations involved in the remarketing of 1.5 million used cars and vans every year, says large numbers of vehicles left largely unattended in storage could attract theft and vandalism.

 

Sam Watkins, chair of the VRA, explained: “Where cars and vans are being stored in large, structured facilities, it is much less of a problem, because there are going to be comprehensive security measures in place ranging from fencing to cameras as well as an ongoing human presence on the ground. Indeed, in most places of this type, security has largely been enhanced in recent weeks.”

 

The problems are likely to arise in smaller locations that were never designed to be left unattended for long periods of time, notably dealer forecourts and ad hoc storage compounds, she says

 

“Vehicles are quite vulnerable in these circumstances,” continued Watkins. “Especially, if the lockdown experience in the UK parallels that seen in other countries, there will be some non-compliance as the weeks pass and it seems sensible to assume that there will be people leaving their homes, some with criminal intent.”

 

VRA members had been discussing the topic during a VRA webinar last week and Watkins says that two key aspects that needed tackling – insurance and security.

 

“Our initial advice for businesses using these smaller sites is to talk to your insurer,” she said. “Your policy probably doesn’t cover you for vehicles that are left at a site that is essentially unattended for weeks at a time. It is possible or probable that this condition has been suspended by your insurer but you should check.

 

“The second is to look at security. Call your local police station and explain the circumstances and your concerns.

 

“They may be able to drive by the site every day or you might arrive at some other measure that maintains social distancing but reduces the likelihood that there is criminal activity on the site.”

 

The VRA is running a series of webinars that are being held to support members through the challenges presented by the lockdown. The next will take place on April 8.

 

Watkins concluded: “The webinar format is proving a very popular way of raising and discussing topics that members are facing during the lockdown. These are difficult times and being able to draw on the expertise of the VRA is essential for people working in the remarketing sector.” Bt Graham Hill thanks to Fleet News

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Don’t Get Caught Speeding During The CoronaVirus Lockdown As Speed Awareness Courses Get Suspended!

Saturday, 11. April 2020

The National Police Chiefs’ Council (NPCC) lead for Roads Policing has suspended classroom-based speed awareness courses for 12 weeks, due to the Coronavirus lockdown.

 

In a statement, it said: “It is no longer appropriate nor proportionate for police forces to offer classroom based education courses.”

 

The UK Road Offender Education (UKROEd), which operates, manages, administers and develops the scheme on behalf of the Police Service, said it is working with forces and course providers to establish options to deal with drivers who have already been offered a course.

 

A Digital Classroom option has been approved for the National Speed Awareness Course, to be able to cater for members of the public who already had a course booked.

 

Some Police Forces and Course Providers are now taking steps to use this as an option and will be contacting offenders to explain what is going to happen next.

 

Drivers who have received a course offer, but not booked a course yet are being offered dates after the 12-week suspension period ends.

 

Motoring lawyer Nick Freeman has warned the suspension may cause many motorists who get caught speeding during the lockdown period to be issued with fixed penalty notices instead.

 

He told express.co.uk: “Motorists should be aware that minor transgressions which may have previously resulted in a speed awareness course may now result in a penalty points and fines.

 

“These speed awareness courses have always been discretionary – there is no automatic entitlement.

 

“But most constabularies offer them. However, as they are currently not an option, drivers convicted of speeding in these circumstances will get points and a fine.”

 

DriveTech, one of the UK’s largest course providers, has been working quickly to re-arrange and restructure its current venue-based courses to allow equivalents to be offered to delegates online.

 

The business, which is part of The AA, said it is planning to run 400 courses this week, and more the following week.

 

It also claimed most police forces were helpful in granting extensions beyond the cut-off date.

 

Edmund King, AA president, said: “We have always argued that driver education is preferable to simply giving fines and penalty points as drivers can learn from the errors of their ways.”

 

Speaking to Fleet News about the suspension of speed awareness courses, Peter Millichap, marketing director at Teletrac Navman, said: “Delivery drivers are among the key workers playing a pivotal role in keeping the UK supply chain moving during this epidemic, and fleet managers will be doing all they can to ensure that the transport of goods continues to run as smoothly as possible. “

 

“However, it’s likely that operators will be feeling overwhelmed and maintaining driving behaviour may become a secondary priority, but it’s so important that the increased pressure doesn’t cause drivers to speed.

 

“The roads might be quieter but this shouldn’t be exploited and now more than ever it’s important that operators remind their drivers to take care on their journeys, continue to comply with the law and keep other road users safe.

 

“Technology can play a key role during this unprecedented time, by providing fleet managers with reassurance that they have complete visibility, ensuring their drivers are maintaining best practice.”

 

More than 1.2 million drivers attended a speed awareness course last year. The courses usually cost between £80 and £100, but motorists will not be required to pay a Fixed Penalty Notice or pick up penalty points on their driving licence. By Graham Hill thanks to Fleet News

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Large Increase In Cost Of Electric Vehicles.

Friday, 3. April 2020

The cost of electric vehicle (EV) base models has risen by 18% since 2013, according to research from Cap HPI.

 

However, it says drivers are now enjoying significantly more technology and performance to compensate for the higher investment.

 

The analysis shows that selected EVs have 48% more battery life, almost two thirds (60%) extended range and a quarter (23%) improvement in higher engine performance.

 

The research reviewed base versions of the BMW i3, Kia Soul Electric, Nissan Leaf and Renault Zoe. All of the automobiles reviewed fell into a price range of £18,000 to £35,000.

 

The number of models in this category has jumped 360% since 2012 to now account for 23 models and 132 derivatives.

 

To accommodate this growing sector and meet market demand, Cap HPI has made significant increases in the data volumes available for battery electric vehicles over the past 12 months.

 

The company has also added new data fields including battery capacity and fast charging information during a recent major upgrade of EV data.

 

The increase in data volume and accessibility will empower the automotive industry to provide more accurate vehicle identification and drive accurate valuations, the total cost of ownership figures and a host of other data services, says Cap HPI.

 

Jon Clay, head of vehicle identification at Cap HPI, explained: “We continue to invest and innovate to ensure the industry has the depth and accuracy of data required to work efficiently.

 

“Advancements in technology mean the process of harnessing new vehicle data is speeding up and can be used in new ways to drive a digital customer journey.

 

“The pace of changes continues to accelerate with the number of EV derivatives doubling in the last year.

 

“As technology advances, Cap HPI will continue to look at new ways to use the data for the benefit of customers across the supply chain.”

 

The EV data offers a detailed list of fields to cater for several variables within the category. As an example, there are four stages of battery charge speed relating to all the different manufacturer information along with more standard fields.

 

The new set of fields is available in three formats in total, NVD SQL, NVD CSV (Car Enhanced Technical CSV) and NVD JSON (Car Enhanced Technical) JSON and will receive updates alongside the standard engine types currently available. By Graham Hill thanks to Fleet News.

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Government Reveals Its Plans To Improve Smart Motorways.

Friday, 3. April 2020

The Government has announced a series of measures to improve the safety of Smart Motorways, following a review commissioned by Transport Secretary Grant Shapps.

In October 2019, the future of Smart Motorways, which don’t have a hard shoulder and rely on cameras and signage for all-lane running, was called into question following an admission by Highways England that the dangers of removing the hard shoulder had not been fully investigated.

Today’s announcement secures the future of the roads, with an 18-point improvement plan (detailed below).

Analysis commissioned by the Transport Secretary reportedly found that “in most ways”, smart motorways are as safe as, or safer than, conventional ones.

The report highlights risks that are lower on smart motorways compared with conventional motorways; include tailgating, rapid changes of vehicle speeds, vehicles drifting off the carriageway and vehicles being driven too fast.

There was also an admission that some risks are higher than on conventional motorways, for example the risk of a collision between a moving and stationary vehicle.

In order to address these risks, the Transport Secretary’s new measures include abolishing confusing “dynamic hard shoulder” motorways and substantially speeding up the deployment of “stopped vehicle detection” – a radar-based system which spots stationary vehicles – so that it is installed across the entire smart motorway network within 36 months.

This will enable broken down drivers to typically be detected within 20 seconds, with lanes closed more quickly.

Shapps said: “I’ve been greatly concerned by a number of deaths on smart motorways, and moved by the accounts of families who’ve lost loved ones in these tragic incidents.

“I commissioned an urgent stocktake of smart motorways to provide a clearer picture of their safety and make recommendations on next steps. I envisaged it to be swift, but during the course of our investigations a complex picture emerged – which warranted further work.

“That work has now concluded and overall, evidence shows that in most ways smart motorways are as safe as or safer than conventional ones.

“But I am clear that there is more we can do to raise the bar on smart motorway safety. The extended package of measures I have set out will help rebuild public confidence in our motorway network and ensure that safety is firmly at the heart of the programme.”

The AA has commended the review, having spent a decade campaigning for improvements to the design and safety of Smart Motorways.

Edmund King, AA president, said: “The fact that 38% of breakdowns happen in live lanes on smart motorways means drivers have been at risk. Tragically people have lost their lives, and in some cases coroners have indicated this could have been avoided.

“No driver wants to be stuck in a live lane with nowhere to go; at best it is incredibly distressing, at worst it can be fatal.”

Anthony Smith, chief executive of the independent watchdog Transport Focus, added:

“We know road users are concerned about safety when they think what would happen if they broke down on a motorway with no hard shoulder. So we welcome this package of improvements including more technology to detect breakdowns quickly and for there to be extra effort to spread the word about what to do if you break down.

“We will be pressing Highways England further in two areas. First, to confirm that the M4 smart motorway, between Reading and Heathrow, will have additional safety features from day one. Second, to check that red ‘X’ gantries on all smart motorways are spaced appropriately so they can protect people if something goes wrong.”

The 18 points outlined in Shapp’s plan are:

  • Abolishing the confusing “dynamic hard shoulder” smart motorways, where the hard shoulder operates only part-time and is a live running lane the rest of the time
  • Substantially speeding up the deployment of “stopped vehicle detection” technology across the entire “all lane running” smart motorway network, so stopped vehicles can be detected and the lanes closed more quickly. Highways England is to accelerate its plans and install the technology within the next 36 months, setting a clear public timetable for the first time
  • Faster attendance by more Highways England traffic officer patrols on smart motorways where the existing spacing between places to stop in an emergency is more than one mile, with the aim of reducing the attendance time from an average of 17 minutes to 10 minutes
  • Reducing the distance between places to stop in an emergency to three quarters of a mile where feasible so that on future schemes motorists should typically reach one every 45 seconds at 60mph. The maximum spacing will be 1 mile
  • Installing 10 additional emergency areas on the existing M25 smart motorways on the section of smart motorway with a higher rate of live lane stops and where places to stop in an emergency are furthest apart
  • Considering a national programme to install more emergency areas where places to stop in an emergency are more than one mile apart
  • Investigating M6 Bromford viaduct and the M1 at Luton, Sheffield and Wakefield where there is evidence of clusters of incidents. Where an intervention is considered likely to make a difference, we will look to make changes at these locations
  • Making emergency areas more visible – all emergency areas will have a bright orange road surface, dotted lines on the surfacing showing where to stop, better and more frequent signs on approach and signs inside giving information on what to do in an emergency. These will be installed by the end of spring 2020
  • More traffic signs giving the distance to the next place to stop in an emergency, so you will almost always be able to see a sign. Typically, these will be between approximately 330 and 440 yards apart
  • More communication with drivers. We recognise that we could do more therefore we are committing to an additional £5m on national targeted communications campaigns to further increase awareness and understanding of smart motorways, how they work and how to use them confidently
  • Displaying ‘report of obstruction’ messages automatically on electronic signs, triggered by the stopped vehicle detection system, to warn drivers of a stopped vehicle ahead, this is currently being trialled on the M25 and then a further trial on the M3
  • Places to stop in an emergency shown on your satnav by working with satnav providers to ensure the locations are shown on the screen, when needed
  • Making it easier to call for help if broken down by working with car manufacturers to improve awareness of the use of the eCall ‘SOS’ button in newer cars to call for help
  • We have changed the law to enable automatic detection of ‘red X’ violations and enforcement using cameras and we will be expanding the upgrade of smart motorway cameras (HADECS) to identify more of those who currently ignore the ‘red X’. The penalty is 3 points on the driver’s licence and a £100 fine, or the driver can be referred to an awareness course
  • An update of the Highway Code to provide more guidance
  • Closer working with the recovery industry on training and procedures
  • Reviewing existing emergency areas where the width is less than the current 15 foot wide standard. If feasible and appropriate we will widen to this standard
  • A review of the use of red flashing lights to commence immediately. We have listened to the calls for recovery vehicles to be allowed to use red flashing lights. We will commence work immediately on a review.

By Graham Hill thanks to Fleet News

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