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Do you know how long points stay on your licence for? Most people think 3 years but in fact speeding offences stay on there for 4 years and others stay on for longer. For example drink driving points remain on your licence for 11 years. Even though speeding points stay on your licence for 4 years they are only valid for 3 years.

So if you have 9 points on your licence after 3 years but clock up another 3 points in the 4^th year you wont lose your licence under the totting up system. The expired points can be removed from your licence by the DVLA but you will have to pay a fee of £20 for a replacement ‘clean’ licence. Are you confused by the points system, let’s discuss? By Graham Hill

A few weeks ago I had a bet with an old friend of mine over one of the critical sectors that I believed had been omitted from the new EU Consumer Credit Directive (CCD) which came fully into force from 1^st February. The question was over Hire Purchase. I knew that the sister product, known as Conditional Sale, was included but it was my understanding that Hire Purchase was excluded and was therefore simply controlled, as it always has been, by our existing Consumer Credit Act. Confused? It gets Read more »

A good friend of mine reports on the crooked activities of the motor industry and has recently expressed his concerns over the direction that many of the online (bucket shop) advertisers as well as even some lenders are going. The latest scam revolves around delivery of your new car. The driver turns up with your car and an invoice for £250 delivery charge. They even carry with them a GPS credit card terminal on which you can make the payment. They point out the charge was included in Read more »

It seems that every week I read a similar story in Auto Express about a driver who has bought either a new or used car that has turned out to be a complete dog then struggled to get their money back. The fact is that the law is very clear on this point. If you buy faulty goods and a fault is found immediately or within the first 6 months you can return the goods and insist on a full refund. And the supplier must give you a full refund. On the other hand you can give the supplier the opportunity to either repair or replace the goods without losing your right to insist on a refund. In the latest case that Auto Express came to the rescue on a buyer of a new Hyundai i30 found the car starting to judder. The driver gave the dealership the opportunity to repair the fault which they attempted without success. The dealer and Hyundai offered a replacement but couldn’t guarantee that the fault would not exist in the replacement. This was 8 months later! The driver decided that he simply wanted his money back, which he received, after Auto Express stepped in – as a ‘gesture of goodwill.’ A gesture of bloody goodwill! It’s his legal right and he should also be entitled to compensation for the inconvenience. This infuriates me because dealers, supported by the manufacturers, feel they are above the law. It’s a disgrace but I really think that Auto Express should employ the services of a solicitor to bang off a formal letter each time they have a similar case to point out the driver’s legal entitlement and tell them to stick their ‘gestures of goodwill’ where the sun don’t shine. Have you experienced similar problems with a dealer not honouring your legal rights? Here’s a little graphic that I found on a Government website that may explain your rights a little easier than my wording:

By Graham Hill

DVLA figures show that one in ten motorists have points on their licence. The figures have been broken down by age sex and number of points. It also shows that the Government has collected £280 million from the 3.9 million drivers with points on their licence over the last 4 years (the minimum amount of time before points are cleared. That’s out of a total 37 million licence holders. The majority of drivers with points have just 3 points (3.2m). Just under 600,000 have 6 points and 92,000 Read more »

There is another web scam going about as revealed by the DVLA. The email which includes a few spelling mistakes (bit of a giveaway) asks the recipient to click on a Department for Transport web address and fill in some details. It goes on to warn that if you fail to do so it will cause you to lose your drivers licence and you will have to re-take your test. The URL (web address) isn’t obviously a DVLA address but the template used for the site looks genuine and includes links to agency pages in the Read more »

Knowing what you are doing when it comes to car finance is so important. I know I bang on about it all the time but let me be quite clear if you guess and get it wrong it could end up costing you a fortune. In a recent edition of Auto Express a lady bought a 5 year old Mini Cooper S Convertible for £10,500 from a main dealer under the Cherished Car scheme. On her way home a warning light came on and the ABS cut in when it didn’t need to. Already a clear case of faulty goods. She returned to the Read more »

Image via Wikipedia

Following on from the news that windscreen replacement company, Auto Windscreens, has gone into liquidation we hear that our roads are in the worst condition ever, despite an extra £600 million being spent on them last year. The information regarding the condition of our roads comes in a report called the Highways Condition Index (HCI) released by the Department for Transport. The report shows that only 68% of the roads were classified as ‘Good’ whilst 26% were ‘Reasonable’ and 6% were Read more »

It’s been a busy week this week, I attended a round table discussion hosted by Motor Finance, the journal of the industry and one for which I have written a regular column for many years. This was followed by the annual dinner of the Finance and Leasing Association (FLA), attended by 1400 guests, all movers and shakers in the finance and leasing industry. Recession – what recession? Anyway, going back to the round table, one of the main items on the agenda was the new EU Consumer Credit Read more »

I have read several reports recently complaining about the motor insurance industry, it’s pretty much in turmoil with anomalies, inefficiencies over charging and deceit. I reported recently that some companies are now charging substantial arrangement and documentation fees in order to keep the monthly premiums low. We all know that there are a trillion terms in each policy making straight comparison very difficult so we tend to go for the cheapest and hope for the best. By that I mean try Read more »