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Oh dear, can you hear that bubbling? If you can it’s my blood boiling. Today it’s a manufacturer that’s managed to get my back up and the fact that Auto Express seems to be a bit short on advice again. A reader negotiated a good discount on a Vauxhall Corsa but then saw an ad for zero percent finance so naturally asked for the deal. The dealer explained Read more »

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We’ve become hands free, clearly we have all become cableist, we don’t like cables but unfortunately we have to get power into all these devices that we like to wander around with. So at sometime we have to connect up our mobile phones to a charging device, either a length of cable or more usual a docking station of some sorts. However in our cars Read more »

We’re getting to that time of year when many start to think about flitting over to France on the pre-Christmas fag and booze run. Some may pop over to Belgium whilst others may make a bit of a trip of it and drive down to Spain or elsewhere in Europe. And not a bad idea, but don’t forget to check the motoring laws for each country you will visit, Read more »

I love talking and studying the law, much to the annoyance of many who think they’re above it and try it on, especially with my clients. As a result I read a lot of legal papers and study case histories. Years ago I wrote a piece about the responsibility of dealers and brokers with regard to vehicles being fit for purpose and the importance of everyone Read more »

It seems that lenders in the vehicle finance sector are becoming more anal in the way that they are transacting business, requiring more information than ever before when applications are made in company names and becoming very tough about complete information and proofs when it comes to personal applications. This has led to customers Read more »

You may be led to believe that manufacturers were simply concentrating on fuel consumption and CO2 output these days to the point of obsession, when designing cars, leaving everything else to simply tick over. And to an extent you are right with many manufacturers moving from full spare wheels to skinny spares and now the totally impractical Read more »

I must admit that I smiled when I read this next piece of information that 60% of drivers who own sat nav’s suffer from ‘sat nav rage’. 6 out of 10 users admitted to shouting, swearing and even lashing out at their sat navs when it failed to get them to their planned destination or failed to point them the right way. The study was carried out by sat nav app Read more »

After a series of sad cases where people have been badly injured and the driver has walked away with a minimal fine and a couple of months in prison the government is about to crack down on those driving dangerously resulting in serious injury. A new offence – causing serious injury by dangerous driving has been recommended by Justice Read more »

As most of my readers know there are some things that cause me to shout, scream and throw things out of my pram, one of which is when dealers or manufacturers try to mislead customers. Especially so when the manufacturer refuses to take responsibility when customers exercise their legal rights. This often happens when a customer makes a claim Read more »

As a consultant I have often advised companies on their car policies and driver handbooks. With more stringent health and safety laws it is important that even with just one or two employees that drive on company business you have a driver handbook or incorporate certain items within the employee’s contract of employment. If you are an employer Read more »