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I remember years ago whilst training as an accountant an economics professor saying never assess what the Chancellor is saying at the dispatch box when announcing the budget because the devil is in the detail and the detail is in the small print. And so itr was with the latest budget.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Whilst company car drivers seemed to have been left alone whilst benefitting from fuel duty freeze in the small print was the ‘leaving alone’ of a previous announcement that benefit in kind (BIK) bands that kick in 12 months from now will continue to 2017 and 2018 tax years. This is the increase of 2 percentage points for each tax band per annum.

So by 2018 the BIK tax applied to cars with a CO2 emission of 76-94g/km will be 19% of the car’s P11D value. So much for looking after the motorist. In 2018 this will raise £240 million for the treasury with a further £480 million in 2019. Those that drive low emission cars will suffer the most as we will see cars under 51g/km dropping into the 13% band with 51-74g/km up to 16% by 2018.

And all this came after the Chancellor announced at the dispatch box that he is ‘increasing the discount for low-emission vehicle.’ I think it is about time for a re-think because this will take anyone currently considering an electric vehicle from a benefit in kind threshold of zero to 13% in 4 years. But it gets worse!

Because if you look at the cost of an electric vehicle compared with the equivalent petrol vehicle the BIK tax is horrendous. Take for example the Nissan Leaf, the Tekna version has an on the road figure, according to What Car of £30,490 before the Government subsidy is applied (and therefore the figure that BIK will be based upon).

Compare this with a Nissan Juke 1.6 petrol Juke, this costs £16,295, the Leaf is nearly twice the price. I seriously think that the government needs to think again about zero emission cars and the disincentive that this brings. By Graham Hill

Nissan Leaf at Tokyo Motor Show (RHD). (Photo credit: Wikipedia)

Over the years there have been many reports about claims management companies, otherwise known as ‘ambulance chasers’ allegedly paying off police, health staff and insurance staff for details of anyone involved in car accidents. They then contact the driver to see if he or his passengers suffered any personal injuries and offering to manage any claims, whether injuries were suffered or not.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

In extreme cases those involved in accidents have been ‘encouraged’ to make a personal injury claim after suggesting that a little bit of residual back pain could be whiplash. They also provide a management service including a hire car that is recharged to the insurance company.

You could often deal with these things much more efficiently yourself or via your broker than using the claims management company who have been known to recharge the insurance company with the cost of renting a BMW and providing a Citroen C1 (that’s nothing like a BMW).

The latest occurrence of this crime was a crooked staff member working for AVIVA Insurance who passed on details of accident claims to claims management companies. Drivers started getting calls from several claims management companies offering their services – free of charge following an accident.

They would say that they would look after the whole of the accident claim on your behalf. One gentleman had a simple bang into his neighbour’s car which was settled immediately, he then had up to 5 calls a day from accident management companies offering legal advice to cover his ‘injury claim’ when there clearly wasn’t one.

The AVIVA employee has been sacked and an investigation is being carried out by the police and AVIVA have confirmed that no personal or medical data has been passed on and apologised. Their advice, which is the same as mine if phoned, is simply say the claim has been settled and hang up.

They are charlatans trying to make a quick buck whilst increasing all our premiums. I’m sure, whilst greed exists, we haven’t heard the last of this type of crime. Just don’t get into a conversation whenever they call. By Graham Hill

You know when someone mentions something you see them everywhere. For example someone will say ‘Haven’t seen many magpies about for a while and you agree, only to be confronted by acres of the damned things like a scene out of the Hitchcock thriller, The Birds. A couple of weeks ago it was pancakes, couldn’t move for them and as for Easter eggs I won’t even go there (Morrisons buy one get one free).

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

But on a serious note I was reading about seat belts and the wearing thereof. In this enlightened age and probably down to the fact that I, along with all my passengers just click up every trip without even giving it a second thought, I believed that the non wearing of seatbelts was a thing of the past.

I even have to belt up my weekly shopping when I put it on the back seat rather than put up with the warning light flashing on the dashboard and the warning ding that gets progressively louder till it drowns out the stereo. But after reading about seatbelts I saw a ridiculous number of drivers unbelted. I couldn’t believe it.

Not only do seatbelts save lives you can also face a very nasty fine and points on your licence. Last year the fixed penalty increased from £60 to £100 along with 3 points on your licence. But what many don’t understand is that the maximum fine for not wearing a seatbelt is actually £500, it is up to the officer who stops you whether to give you a fixed penalty or send you to court so please don’t endanger your life or those of your passengers, make sure to belt up every trip especially if you think you won’t have an accident when popping round the corner to the shops, that’s when most accidents happen.

I have had two cars written off within 100 yards of where I lived at the time. Neither of which was my fault by the way. Oh and finally a bit of good advice from a doctor, when you fasten the seatbelt make sure the belt does NOT sit on your stomach. The belt should fit below the stomach and across the hips.

Illustration of a three-point seatbelt. (Photo credit: Wikipedia)

Make sure you check this next time you get into the car, there are normally adjusters in the door pillar mountings for drivers and front seat passengers to position the lap belt in the right place. By Graham Hill

Related articles

• Over 100 fail to belt up (norfolk.police.uk)

I was shocked to hear on Radio 5 Live that there is no-one responsible for advising drivers of high sided vehicles when it is safe or unsafe to drive in high winds.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Drivers of trucks explained that during the recent high winds there was no agency responsible for stopping them from driving, in fact under pressure from their employers, drivers found themselves driving in highly dangerous conditions. Whilst employers said that they left it to the drivers to assess whether it was dangerous the drivers themselves admitted to driving in treacherous conditions for fear of losing their jobs.

They also admitted to being blown into the middle lane of motorways causing problems for car drivers. One driver explained that there was no legislation, nor were any warnings posted on the motorway warning Matrix signs warning of the dangers. As a result of this Auto Express decided to carry out an investigation to see who is responsible and why it doesn’t seem to be working.

They first spoke to the Highways Agency who denied responsibility and referred them to the Department for Transport for ‘any legislation that exists on this’. Passing the buck the DfT suggested that as this was health and safety in the workplace that it must surely be the responsibility of the Health and Safety Executive.

They, in turn, said it wasn’t a matter for them, go to the DfT or the Department of Business Innovation and Skill (BIS). What? Having already tried the DfT without success they moved on to BIS who suggested that they try the DfT who could contact the Highways Agency or one of their partners. So there you have it – bloody useless.

So whilst the drivers of high sided vehicles dice with death make sure that when it is windy you don’t travel too close to the side of a truck or you might find yourself sharing the cab with the driver or more seriously involved in a very nasty accident. By Graham Hill

Related articles

• Truck drivers: ‘Wind is very dangerous when it comes to 18 wheelers’ (wkyt.com)

GoCompare.com have analysed 6 million quotes to find out which occupations were most likely to make insurance claims only to find that at a shuddering 44% of healthcare workers were by far the most likely. The conclusions were based on analysis of 2013 figures and resulted in a top 50 of professions most likely to make an insurance claim.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Next with a meagre 16% were professionals (this includes chartered surveyors and engineers). With the same percentage but in 3^rd place was Finance (advisors and accountants), followed by Local Government (town planners) with 12% and Legal at 5^th (probation officers/solicitors) with 8% making claims.

Of the medical profession it was GP’s most likely to make a claim with 28% making a claim in the last 5 years. That is nearly twice the national average of 13.1%. In the top ten list of jobs 8 were in healthcare with nurses, dentists and psychologists featuring highly. Professor Andrew Smith at Cardiff University, expert on occupational and health psychology, said that the stressful nature of healthcare no doubt made it top and added, ‘Stress can cause drivers to become clumsy and absent minded at the wheel.’

Many of the claims were the result of minor lapses in concentration brought about by stress and resulting in relatively minor bumps. Surprisingly car dealers had the best record of all with just 3% having made a claim in the past 5 years. Having said that, like all statistics, they aren’t all as they seem, having had Trader Insurance myself in the past it costs a fortune because it allows all named drivers on the policy to drive absolutely any car with maybe one or two restrictions.

But to get the premium down we took an excess of £1,500 so if any damage was under £1,500 we wouldn’t claim but simply pay for the repair. Even if the repair was a little more we still wouldn’t claim because the no claims discount was worth a fortune. So car traders aren’t any more responsible drivers than healthcare workers, it’s just that the costs were in favour of paying for the repair rather than making a claim.

However it doesn’t explain why a motor dealer would be quoted more for insurance if taken out in his own name than a GP! Something wrong there – or is there? By Graham Hill

Something else I write about far too often is warranty claims. Dealers continue to let down customers and drivers know too little about their legal rights and don’t do things that would help their case. A lady had a Toyota that she bought second hand but found shortly after that the alarm constantly and randomly went off whilst parked on her drive.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

She returned the car whilst covered by the warranty but the dealer couldn’t replicate the problem so refused to accept that one existed. The problem continued and the car was returned, still no joy as the dealer effectively called the lady a liar.

The fact is that I have an extremely small amount of sympathy for the dealer as faults can often be intermittent so with modern technology why didn’t the lady take a video of the car with the alarm going off to show that it happened.

Or take a letter from a neighbour explaining that the alarm continued to sound without anyone touching the car so at least she can speak with some authority. My sympathy ended when I read that the dealer refused to continue checking the car for the fault after the warranty ran out.

As I have said time and again your legal rights don’t end the day your warranty runs out. Alarms should function properly for the life of the car so if it is faulty when you buy the car from a dealer there is something wrong with it and the supplying dealer needs to fix it or give you your money back. If you are not satisfied get the manufacturer involved and also advise the Office of Fair Trading.

In the case of the lady with the Toyota the manufacturer arranged to have the car looked at and turn down the sensitivity level on the alarm which fixed the problem. Unbelievable! The manufacturer needs to address the incompetence of its franchised dealer. The good news is that I am now working closely with several manufacturers  as a consultant and this is an area that will be addressed as part of my shake up of the industry. By Graham Hill

When Nissan launched the Qashqai 360 that featured all round cameras (360 degrees – get it?) they probably didn’t realise that the cameras could be adapted to record accidents. Whilst Nissan and others started to mount cameras on their cars to assist with parking others were developing in car cameras that would record the bad behaviour of other drivers and record accidents for use in claims.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Camera provider Smart Witness said that they have seen a 40% increase in sales of cameras to those wanting to avoid losing their no claims discount in crash for cash cases. The cameras automatically record everything that happens and can be switched on manually or activated by sudden braking such as in a crash.

Simon Marsh of Smart Witness said ‘It takes all the stress out of a road traffic accident. Liability is quickly established and claims can be settled much more quickly and without disputes.’ But this is likely to change as car mounted cameras, fitted by the car manufacturer, could be slightly modified to do the same thing with the recorded evidence sent via the driver’s smartphone to his or her insurance company.

With cameras mounted all round the car, as with Nissan they could even record damage being inflicted on the car by vandals – now there’s an interesting thought. By Graham Hill

Related articles

• Introducing The New Nissan Smart Camera Technology (dipstix.co.uk)

You are obviously aware that owners of private land can no longer clamp or remove  your car when parked there, I advised as such on my blog. Following this Government ruling owners of private car parks and land, where people parked without permission, could still issue parking tickets quite legally.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Whilst drivers became more cautious about private car parks and land on which there was a parking warning posted, they generally ignored the fact that some of the worst culprits at issuing parking tickets are now supermarkets, hospitals and motorway service owners if you park longer than the allowed time.

But what you may not have known is that there is an independent adjudication service called the Parking On Private Land Appeals service which was set up to coincide with the new rules that came into force in October 2012. Since it started it has overturned more than half the tickets issued.

So far they have received 2,000 appeals of which 1,058 fines have been overturned with 911 found in favour of the operator. In the past the only way to appeal a ticket was to go to court at the risk of losing and having to pay court costs. This service is totally free so now you know and if you or someone you know receives a ticket it is worth appealing. Here is the website: http://www.popla.org.uk/ By Graham Hill

Related articles

• AA warns of surge in private parking fines (telegraph.co.uk)

Drivers are generally happier with their servicing than ever before according to a survey carried out by the self regulating body, Motor Codes. They surveyed 57,000 drivers and found that 95% of those using a Trading Standards approved Motor Codes garage would recommend it to a friend.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

It also revealed that one in ten had reason to make a warranty claim whilst there was also a 10% rise in satisfaction from 84% to 94% over the last 5 years when using a main dealer to maintain their cars. Surprisingly the age of cars maintained by Motor Codes recommended garages has risen from 10% in 2010 that were 11 years old or older to 18% in 2013.

This could be down to a number of factors as older cars are becoming less capable of being maintained by the DIY’ers or it could be that there is more money about as we come out of recession making it affordable to have cars maintained by a garage rather than a mate with a set of spanners. By Graham Hill

If you are of the opinion that you prefer to buy a used car, as opposed to a new car, you probably opt to either buy a car that comes with an AA or RAC inspection or you are one of 85,000 buyers who have the car RAC inspected before you buy it. However, following a concern expressed by Motorcodes and an investigation carried out by Auto Express it was revealed that RAC will not attend court as an expert witness if a customer has a dispute with the dealer supplying the car.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back

The AA subcontracts its inspections to Dekra, which is recommended by Motorcodes, and offers an expert witness service. On the other hand the RAC will not provide a similar expert witness service. Motorcodes said to Autoexpress ‘Motorists were being told by the RAC that they can’t be called upon as an expert witness.

It’s a waste to pay for a report that cannot be used in a legal setting should the need arise.’ It would seem that even the Citizens Advice Service were unaware that the RAC would not attend court following an inspection that would be used to reject the car ahead of going to court. They are changing their website. A spokeswoman for the RAC said, ‘With so many inspections taking place, the cost could be significant.’

Well Mrs RAC Spokeswoman, so would the cost of having an inspection carried out that couldn’t be presented in court, so much for customer relations. I should add that the RAC should make the fact that they will not present their reports in court as expert witnesses (unless summoned by the court) before the inspection is carried out, it should say so on the form you sign to authorise the inspection.

They say on their website ‘Our inspection is produced for you only and we do not undertake to provide witness statements/reports in any civil proceedings.’ So there you have it, you have been warned. Whilst I have personally always been happy with RAC reports they won’t come to court with you to back up their findings. How daft is that?! By Graham Hill