New Statistics On Drink And Drug Usage Whilst Driving Show Frightening Results

Friday, 6. September 2019

According to Fleet News, fleets are being urged to consider drug testing their drivers, as some police forces report arrests for drug-driving have surpassed drink-driving for the first time.

 

Nationally, the number of drug-driving prosecutions almost doubled last year, with a record 10,215 cases in England and Wales, compared with 5,368 in 2017. Some 60,000 drivers failed roadside breath tests in 2016, according to the most recent Ministry of Justice data available.

 

However, more recent statistics released by some individual forces show a worrying trend, with cannabis and cocaine now more prevalent than alcohol in roadside tests.

 

The latest data released by Suffolk Police, for example, shows that the number of arrests for drug-driving surpassed the number of drink-drive arrests for the first time in the county.

 

The 672 drug-driving arrests in 2018/19 represented a 20% increase on the previous 12 months, while drink-driving increased by 11.3% to 652 arrests.

 

Assistant chief constable Simon Megicks said: “This year is the first time our drug-drive numbers are in excess of drink-drive ones.”

 

It was a similar story in Norfolk, where more drug-drivers were caught during its Christmas drink-drive campaign for the first time.

 

More than 600 people were arrested after failing a roadside drug test in the county last year, just four years earlier 37 were arrested on suspicion of drug-driving.

 

Meanwhile, early results from the annual drink- and drug-driving summer campaigns also show that, when used, roadside drug tests have a higher hit rate than breath tests for alcohol.

 

During Greater Manchester Police’s 14-day summer drink and drug campaign, it carried out 640 breath tests, with some 90 proving positive. That compared with 114 roadside drug tests, with 50 samples returning a positive reading for either cannabis or cocaine.

 

Figures from Cheshire Police, seen by Fleet News, show a huge increase in the detection of cannabis and cocaine after new legislation was introduced.

 

In 2014, before officers in Cheshire could perform roadside tests for cannabis or cocaine, there were 70 arrests. Four years later, in 2018, that had risen to 858.

 

It says cannabis and cocaine are the most prevalent drugs used by drug-drivers, with almost two-thirds (62%) testing positive for cannabis, 25% for cocaine and 13% testing positive for both substances.

 

More than half (62%) of positive tests were from drivers aged 30 years and below and an incredible 94% were male, much higher than the 78% for drink-driving.

 

The National Police Chiefs’ Council (NPCC) lead for roads policing, chief constable Anthony Bangham, said he was “concerned” to see the increase in the number of motorists testing positive for drugs.

 

He told Fleet News public perception of the issue needs to change.

 

“Drink-driving is considered socially unacceptable by the vast majority of the public, yet the emergence of drug-driving is perhaps not yet seen in the same way,” he said.

 

“Anyone driving under the influence of drink or drugs is a real danger to themselves and other road users.”

 

Four out of five respondents to a Fleet News poll appear to agree, believing drug-driving has become such a safety issue for fleets that they think employers should be routinely testing company car and van drivers.

 

The insurance industry is also taking note and urging fleets to ensure they have robust polices in place.

 

The Association of British Insurers (ABI) told Fleet News that, with the right information and the right policies, “fleet managers can help protect their drivers, other road users and their businesses”.

 

Laurenz Gerger, motor policy adviser at the ABI, explained: “All organisations can benefit from having formal drug and alcohol policies which clearly outline the consequences of alcohol or drug misuse at the workplace. Such a policy may include screening and testing.

 

“Commercial fleet insurers will work with their customers to develop solutions to reduce vulnerability and manage their road risk.”

 

Roadside drug testing

 

Higher detection rates have been attributed to the introduction of roadside drug testing and an overhaul of drug-driving laws.

 

Changes to the offence of drug-driving came into force in England and Wales from March 2015. New legislation made it illegal to drive with specified levels of certain drugs, including legal medication, in your system.

 

It had been a criminal offence, under section 4 Road Traffic Act 1988, to drive a motor vehicle while being unfit to do so as a result of drug consumption. However, the new rules meant a driver could be guilty of an offence of drug-driving even if their ability to drive is not impaired as a result of drug use.

 

Section 5A contained the new offence of driving with a concentration of a specified controlled drug above a specified limit, with Government taking a zero-tolerance approach to cannabis, for example.

 

The drugs specified in the regulations consisted of eight legal medications, including diazepam and morphine, and eight illegal drugs such as cannabis and cocaine.

 

Drivers convicted of an offence of drug-driving are automatically banned from driving for at least one year, and can face a fine of up to £5,000, up to six months in prison, or both.

 

Police forces have also had access to new drug-testing kits for use during roadside checks of suspected drivers.

 

D.Tec International provides police forces in England and Wales with its Drugwipe device, which uses saliva to test for cocaine and cannabis at the roadside.

 

The company also offers advice on corporate drug and alcohol policies and workplace testing on a range of drugs to mitigate a fleet’s exposure to risk.

 

Ean Lewin, managing director of D.Tec International, says drug-driving poses a “very significant” risk to fleet managers.

 

A recent sweep at a construction company returned a positive test for drugs for more than one-in-three drivers (38%) against an industry average of 15% and an average of 6% across all industries.

 

“It was a shocking result, but we’re catching drug-drivers on a daily basis,” said Lewin. “One of the forces told me that 50% of their drug-driving arrests were at-work drivers.”

 

Risk Management

 

There is no legal obligation for the fleet industry to adopt specific testing policies in the workplace, but companies do have a duty of care to maintain a safe working environment under the Health and Safety at Work Act.

 

Lewin advocates screening as part of the recruitment process, making an initial test part of a potential driver’s risk assessment and his company has been working with one of the country’s major insurers to help mitigate a fleet’s risk.

 

D.Tec International is a specialist partner of Aviva Risk Management Solutions (ARMS), with the insurer offering policyholders breathalysers, drug wipes, drug and alcohol awareness courses, as well as policy guidance.

 

Gill Milner, technical account manager for motor and liability at Aviva, explained: “These all contribute to creating and maintaining an environment with improved management of this risk.”

 

Aviva’s liability and motor risk consultants have been trained in drug and alcohol awareness, on how to recognise the general signs of drug use, and the affect that drugs and alcohol have on driving and work performance.

 

They are also trained in how to use breathalysers and drug wipes.

 

Milner said: “Improving the knowledge of our risk consultants and providing them with breathalysers and drug wipes enables a far more proactive discussion with customers, where we can illustrate the subject and share our knowledge with greater confidence.”

 

Introducing effective management of a robust drug and alcohol policy and screening, according to Milner, allows employers to “non-intrusively” check their safety-critical employees in a culture of openness and trust. This reduces the risk of any incident that may affect not only the organisation, but other employees, customers, suppliers and the wider public.

 

“By not addressing drug driving, there is a real risk that employers will fail in their legal duty of care for employees and others who may be affected by their activities,” she said.

 

Another large fleet insurer, Zurich, says impairment through drugs, whether prescribed or illegal, needs to be part of the consideration of the overall work-related road risk strategy.

 

“The risk needs to be assessed, appropriate interventions should be deployed and a monitor and review process should be introduced,” said Louise Kerrigan, casualty and motor team leader for risk engineering at Zurich.

 

“We would recommend introducing policies and procedures which include the provision of drug and alcohol testing for pre-employment, random, with cause and/or as a condition for access of employees or contractors to a site.

 

“Policies and processes should be risk-based and organisations typically find it beneficial to define a ‘safety critical employee’, which would include anyone who drives a vehicle for work.”

 

‘Growing fleet interest’

Milner reports growing interest from its fleet customers and is currently active in sectors including transport and distribution, construction, retail and leisure services.

 

“Discussing drugs and alcohol in the workplace with policyholders means we can assist in providing advice, listen to their concerns and offer a mix of solutions to tackle any issues they have identified,” she said.

 

“A number have already implemented drug and alcohol policies and screening. For some, the drug wipes offering was welcomed, as it is less intrusive than other screening methods and the drug and alcohol awareness training greatly increased their managers’ awareness to positively and proactively manage this subject.”

 

The road safety charity Brake had long argued for new drug driving laws before they were finally introduced in 2015.

 

It says organisations should have a comprehensive drug testing and reporting policy in place. This should require them to test all drivers for drugs at the pre-employment stage, at random thereafter, when there is a probable cause, post incident and as a condition for access of employees or contractors to a site.

 

“We’re appealing to all employers with staff who drive for work to treat this with the seriousness that it deserves and have the necessary driving policies and practices in place to ensure their drivers are always fit to drive,” said a spokesman.

 

“Employers using vehicles to do their business, no matter the size of their business, or the type of vehicle they use or who owns those vehicles, have a responsibility to manage the associated risks, for any related legal reason but also moral reasons to protect people from death and injury.”

 

By Graham Hill – thanks to Fleet News

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What Do The Numbers & Letters Mean On Vehicle Number Plates?

Friday, 16. August 2019

With the new number plate about to be launched on the 1st September, what do the numbers and letters mean? Thanks to AOL online we have the following explanation:

 

If you’ve ever looked at a car, you will know what a licence plate is. They exist for each individual car on the road to have a unique identity, allowing information on the car to be pulled up for a huge number of reasons.

 

To the untrained eye, a licence plate may seem like nothing more than a random combination of characters — but there is in fact logic and reasoning to its format. Looking to learn what the meaning behind a UK plate is? Read on…

 

Here, we’ll be focusing on the licence plate format introduced in 2001. Made up of seven characters split into two sections (except for NI), the UK licence plate is pretty simple. Two letters start the registration, immediately followed by two numbers with a space separating this sequence from the final three characters.

 

Though the two letters at the start of the licence plate may seem a bit like gibberish, there’s actually a method to them. These indicate where in the UK a car is first registered. The very first letter indicates the region — for example, Y represents Yorkshire, L represents London and S represents Scotland. Following that, the second letter indicates which DVLA office within the region the registration is made.

 

Up next, the numbers on a licence plate indicate when a car is first registered — with this identifier changing every six months.

 

Cars registered between March and August use the last two digits of the year itself. For example, a 17 plate car will have first come onto UK roads in that period in 2017. When it comes to new cars registered between September and February, 50 is added to that value preceding it — meaning a car coming onto the roads in that period for 2017/18 would be designated with a 67 plate.

 

So we’ve established the first four characters on a licence plate are more than just gibberish, but what about the final three? Well, those are in fact random.

 

This is to distinguish cars from those registered in the same time period at the same DVLA office and can be any combination of letters from 24 of the alphabet’s 26 — with I and Q excluded. Some combinations are also manually prevented from circulation in order to prevent any that may appear as offensive.

 

So there you have it. But if you are looking to impress your neighbours with a new car on your drive or outside your front door better take the car in August rather than September. I reported a few years ago that British Car Auctions found that a car registered on say a 19 plate, as it would be this month, can fetch an extra £400 in auction than a car registered a year later on a 69 (snigger) plate.

 

The reason they gave for this was that car dealers prefer to have cars with number plates that mean something. i.e. the year plate such as 19 than a plate that many potential buyers wouldn’t understand when driving past. So if you want to be seen to be driving an obviously brand new car, go for the year number plate from 1st March to 31st August. By Graham Hill

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Superfast Chargers To Take A Little Longer To Fully Charge Than Fill With Petrol Or Diesel

Friday, 16. August 2019

In another report on the increased acceptance of electric vehicles, BP Chargemaster has announced that it has opened its first 150kW ultra-fast electric vehicle (EV) chargers on a BP retail site.

 

The new 150kW chargers are able to provide ultra-fast charging to the latest and next generation of EVs, convenience that BP sees as essential to support the continued growth of the UK’s EV market.

 

It announced plans to roll out a new network of fast chargers just over a year ago following its £120 million acquisition of Chargemaster.

 

Two of these new chargers are now installed at BP’s retail site at Cranford near Heathrow airport, west of London and begin operating this week.

 

They are the first in a planned rollout of 400 ultra-fast chargers at BP sites across the UK by the end of 2021, with the network continuing to grow in line with new vehicle models arriving on the market that will be capable of ultra-fast charging.

 

David Newton, chief operating officer of BP Chargemaster, said: “We believe our establishment of a nationwide ultra-fast charging network will be transformative for the electric vehicle market in the UK.

 

“Working closely with global vehicle manufacturers, we are developing the solutions that electric vehicle drivers need to enable them to charge confidently and conveniently, wherever they are in the country.

 

“BP’s forecourts are ideal locations for this technology, which will provide an expected dwell time of 10-12 minutes, not dissimilar from the average of around seven minutes spent by drivers of petrol and diesel cars on a forecourt today.”

 

Formed in 2008, Chargemaster was acquired by BP in 2018 and renamed BP Chargemaster. It has continued to rapidly grow and expand its offers as the UK’s EV market has grown and evolved.

 

Today it operates Polar, with more than 7,000 public charge points, and provides a range of home, workplace and public charging solutions.

 

BP recently entered into an agreement with DiDi, the world’s leading mobile transportation platform, to develop EV charging infrastructure across China.

 

BP also continues to make venturing investments into innovative new companies in this space such as advanced battery technology firm StoreDot and PowerShare, the online platform for EV charging in China.

 

Tufan Erginbilgic, chief executive of BP’s Downstream business, said: “As the world of mobility evolves, BP is determined to be the fuel provider of choice whether drivers need electric charging or liquid fuels.

 

“BP Chargemaster continues to develop and is leading the way for our understanding of how we can best support and succeed in this fast-growing new market.”

 

He concluded: “Convenient and reliable ultra-fast charging will be critical in driving the wider adoption of electric vehicles in the UK.

 

“The combination of BP Chargemaster’s EV charging expertise, experience and customer base with BP’s retail sites across the UK is now allowing us to develop the UK’s first nationwide network of ultra-fast chargers.”  By Graham Hill Thanks To Fleet News

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Electric Vehicle Charging Locations Now Exceed Number Of Petrol Stations

Friday, 16. August 2019

According to a Fleet News report there are now 9,300 EV charging locations compared to 8,400 fuel stations – almost 1,000 more public places to charge electric cars than there are fuel stations.

 

In less than a century since Britain’s first fuel station opened – November 1919 at Aldermaston in Berkshire – the number of forecourts has peaked, declined and been overtaken by charging stations designed for battery, not combustion, powered cars.

 

It has happened more than a year before Nissan’s 2016 prediction of August 2020 – a result of the accelerating adoption of EVs amongs UK motorists.

 

Almost 80% of UK petrol stations have closed since 1970, whilst the number of electric vehicle charging locations has increased from a few hundred in 2011 (when the Nissan Leaf went on sale) to more than 9,000 in August 2019.

 

Of these locations, more than 1,600 provide ‘rapid charging’, and can recharge a typical EV battery to around 80% in under an hour.

 

According to Zap-Map, two new rapid charge devices came online every day in the last month. Almost all UK motorway service stations have charging stations installed, the majority of which provide a rapid charge option.

 

Transport for London (tfL) has installed more than 1,000 EV charge points in the last year alone, yet supply of conventional fuel within the capital is becoming scarcer.

 

Central London has nearly half as many petrol stations per car as the Scottish Highlands; only four remain within the congestion-charge zone.

 

One of the country’s oldest forecourts, the Bloomsbury Service Station, which had been in operation since 1926, was closed in 2008.

 

The Department for Business, Energy and Industrial Strategy (BEIS) welcomed the figures showing the growth in the EV charge point network. A spokesman told Fleet News: “With charging points now outnumbering petrol stations in the UK, we are powering forward on the road to net zero emissions by 2050.

 

“This is happening alongside significant investment we’re already making to support the development of the latest vehicle battery technologies and establishing and strengthening low-carbon supply chains for the long term.”

 

The introduction of the new Ultra-Low Emission Zone (ULEZ) in April 2019, has led to increasing numbers of London drivers looking to zero-emission solutions for their commuter or commercial transport needs.

 

Most electric vehicle owners only need to charge at home however, so the UK government is looking to further support EV adoption, recently announcing a proposal for the installation of charge points for EVs in all new housing.

 

Kalyana Sivagnanam, managing director, Nissan Motor (GB), said: “Many consumers are saying their next car will be electric. That means the industry needs to ensure their desires are met with both the car – how far it can go, what technologies it has – and how it interacts with the world around it – where they can charge and how convenient that is for them.

 

“We’ve moved beyond the early concerns of range anxiety with EVs now exceeding the vast majority of customer’s daily driving needs.

 

“The next challenge is for charging infrastructure to keep pace with the number of EVs on the road, and that the experience of recharging is as enjoyable and effortless as that of all-electric driving.”

 

Since Nissan launched the Leaf in 2010, EV technology has continually improved, with the latest models both affordable and practical for the majority of new car buyers. As a result, the UK is experiencing unprecedented growth in the demand for battery-powered transport.

 

In August 2019, compared to the previous year, demand for battery electric vehicles increased 158.1%, resulting in a 1.4% market share, the highest monthly market share on record.

 

Seán Kemple, director of sales at Close Brothers, said: “2019 may be remembered as the year when electric vehicles went mainstream. While sales are still relatively low in real terms, the speed of growth is accelerating, and it looks like we’re months, not years, from the tipping point.

 

“Consumers are becoming more aware of the benefits of AFVs or an electric vehicle – from environmental protection to lower costs of running a car after the initial outlay – and manufacturers are responding to this demand. The overwhelming number of EVs and AFVs on display at the Geneva Motor Show is evidence of this.

 

“Education is needed to help customers overcome their concerns about range, charging time and costs, and this sits with the Government and manufacturers alike.

 

“The Government should also steer its focus towards developing the infrastructure needed to meet the needs of rising demand, from charging points outside of the big cities to solutions for customers with on-street parking.”  By Graham Hill thanks to Fleet News

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Unmarked Police HGV’s Catching Drivers Committing Offences On M1

Friday, 16. August 2019

According to Fleet News police have caught scores of dangerous drivers on the M1 using Highways England’s unmarked HGV ‘supercabs’ in a week-long operation.

 

The supercabs were used by six police forces and recorded almost 200 offences, including 57 drivers on mobile phones, 37 not wearing seatbelts and 26 who were driving carelessly or not in proper control of their vehicles.

 

Police officers filed 133 traffic offence reports – usually requiring drivers to attend a driver education course – and there were also five prosecutions for more serious offences.

 

Northamptonshire Police was one of the forces involved in the week of action. PC Dave Lee from the Safer Roads Team said: “Our main priority is to reduce the number of people killed or seriously injured on our roads by clamping down on the fatal four offences, which are speeding, drink/drug driving, seatbelt and mobile phone use.

 

“Working with our partners on such operations enables us to take a strong and robust approach to identify road traffic offences.”

 

The number of incidents during the Highways England initiative, which took place from May 13-19, fell from 90 collisions during the previous week to 64 during the week of action.

 

Highways England’s traffic officers also joined forces with the emergency services to provide free tyre checks and safety tips to hundreds of drivers at motorway services along the M1.

 

Similar safety initiatives are now being planned for other motorways across England following the success of the M1 week of action.

 

Richard Leonard, head of road safety at Highways England, said: “We’ve been really impressed with the results of our week of action on the M1, which shows how making little changes to the way you drive can make a big difference to safety on our motorways.

 

“Our HGV supercabs helped the police identify almost 200 dangerous drivers who could have caused collisions if they hadn’t been pulled over, and our safety tips at motorway services and in the media also helped to make the M1 safer for everyone.

 

“As part of our current motorway driving campaign, we’re encouraging drivers to remember the basics of motorway driving to help keep us all moving so that the number of accidents continue to fall in the weeks and months ahead.”

 

The HGV supercabs, which are funded by Highways England, allow police officers to film evidence of unsafe driving behaviour by pulling up alongside vehicles, and drivers are then pulled over by police cars following a short distance behind.

 

They have derestricted speed limiters which mean they can travel at speeds up to the national speed limit, and flashing lights have been installed for use by police forces in an emergency.

 

Highways England told Fleet News earlier this year that the three unmarked HGVs had recorded more than 3,500 offences patrolling motorways and major A roads across England in the past year.

 

Police officers issued 462 penalty charge notices and filed 2,533 traffic offence reports – usually requiring drivers to attend a driver education course. There were also 73 prosecutions for more serious offences.

 

Tom Cotton, the Road Haulage Association’s head of licensing and infrastructure policy, said: “A minority of drivers think it’s okay to endanger other road users by taking unnecessary risks behind the wheel – it’s not. No phone call or text is so urgent that it can’t wait until the driver is safely parked.

 

“We’re pleased to see police and Highways England working together on initiatives to improve road safety.”

 

A new Highways England safety campaign is currently taking place highlighting the basics of motorway driving, including what to do if you break down, keeping left except when overtaking, and obeying red X and variable speed limit signs.

 

Red Xs are displayed on overhead electronic signs to close lanes for several reasons, including an accident or breakdown, debris in the carriageway, or because of a person or animal on the road. Lanes are also closed to help emergency services get through or to provide a safe space for road workers.

 

More details on the campaign are available at www.highwaysengland.co.uk/motorways. By Graham Hill thanks to Fleet News.

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Did Jaguar Landrover Manage To Avoid A VW Type Scandal?

Thursday, 8. August 2019

A report released earlier this year resulted in the recall of a number of Jaguar and Landrover models after it was found that they emitted more CO2 than was recorded in the official certification.

 

At a time when the group is struggling financially the recall, whilst expensive, was nothing like the costs and fines that were imposed on the VW Group. Did someone play down the findings to give Jaguar a chance to instigate the recall?

 

Here’s the report from the BBC:

 

Jaguar Land Rover is recalling 44,000 cars in the UK over carbon dioxide emissions, the car maker has said.

 

Regulators found 10 models were emitting more of the greenhouse gas than they had been certified to emit.

 

The car maker will contact owners to arrange repairs, a JLR spokeswoman said.

 

JLR is facing a number of challenges at the moment, including a slump in demand for diesel cars and a sales slowdown in China.

 

The firm said it was a voluntary recall of certain 2016-2019 MY Jaguar and Land Rover vehicles fitted with two litre diesel or petrol engines.

 

The affected models are:

 

Some two-litre 2016 to 2018 Land Rover Discovery and Discovery Sport cars

Certain two litre Range Rover Evoque, Sport, and Velar cars

Jaguar E-Pace, F-Pace, F-Type, XE and XF cars.

Most models are petrol, while some are diesel.

 

Some of the models will need physical repairs in a dealership, while some will need software updates, the spokeswoman said.

 

“The modifications made to affected vehicles will be made free of charge and every effort will be made to minimise inconvenience to the customer during the short time required for the work to be carried out,” the firm added.

 

In January the firm confirmed it is cutting 4,500 jobs, with the substantial majority coming from its 40,000 strong UK workforce.

 

The firm has complained about uncertainty caused by Brexit.

 

Emissions have come under more scrutiny since Volkswagen’s diesel scandal.

 

Investors are pursuing the German car giant for about €9.2bn (£8.2bn) in damages, claiming the company should have come clean sooner about falsifying emissions data. By Graham Hill

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Elderly Drivers Facing Bans

Thursday, 8. August 2019

We all like to think that we will be able to continue driving until we decide that we no longer wish to. But with people living longer due to massive improvements in health care being alive doesn’t mean that you are medically fit to still drive.

 

According to official statistics released earlier this year more elderly drivers have had their licences revoked than ever before.

 

Data shows the number of drivers aged 70 or older banned from driving on medical grounds has increased by nearly 150 per cent

 

The number of drivers aged 70 or older banned from driving for medical reasons has increased by nearly 150 per cent in the space of a decade, according to new data.

 

Almost 22,500 elderly motorists had their licences revoked on medical grounds in 2018, according to DVLA (Driver and Vehicle Licensing Agency) figures obtained by the Times via a Freedom of Information request.

 

Drivers should have an eye test every decade, urge experts

 

The data shows 61,482 car and motorbike licences – for drivers of all ages – were revoked for medical reasons last year – an increase of 116.8 per cent since 2010.

 

Yet over the same period, the number of drivers aged 70 and over having their licences revoked on medical grounds shot up by 142 per cent, from 9,265 in 2010, to 22,453 in 2018.

 

Two-thirds of 70+year-olds currently hold a driving licence, up from 39 per cent in the mid-1990s. The issue of elderly drivers holding licences was thrown into sharp relief back in January, when Prince Philip’s Land Rover Freelander collided with a Kia near the Queen’s private home at Sandringham in Norfolk.

 

A spokesperson for road safety charity Brake told the Times that regulation around drivers’ fitness to drive should be “more rigorously enforced” via means such as compulsory eyesight tests.

 

AA president Edmund King echoed this sentiment, calling for evidence of regular eye tests for elderly drivers and stricter guidance from GPs.

 

Caroline Abrahams, charity director of Age UK, disagreed though and pointed out that older drivers are, on average, less likely to have an accident than younger drivers.

 

Meanwhile, the Department for Transport said the issue of older drivers would be addressed in a “refreshed road safety statement” later in the year.”

 

Thanks to Auto Express – By Graham Hill

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Survey Reveals Best Car Insurers & Breakdown Services

Thursday, 8. August 2019

Auto Express have carried out some surveys amongst their readers into satisfaction levels achieved by Insurance Companies and Breakdown Services.

 

The winner of the insurance top place was a surprise to me, is not available on the comparison sites but has won for the fourth time in a row. The top breakdown service was also a surprise to me but as the report shows it’s the 7th year in a row for this one.

 

To see the full survey buy a copy of Auto Express or look it up online. The insurance survey asked 7 questions:

Ease of purchase (web & phone)

Telephone experience when making a claim

Keeping you informed when claim is being assessed

Speed to settle a claim

Friendliness and helpfulness during claim

Value for money

Overall satisfaction with claim process

 

The top 5 insurers were as follows:

  1. The National Farmers Union Mutual (NFU Mutual) – available to everyone
  2. RIAS (up 9 places)
  3. Privilege (Part of Direct Line)
  4. LV= (Formerly Liverpool Victoria)
  5. Quote Me Happy.Com (Budget arm of Aviva)

 

I would add one to avoid – Zurich which didn’t even appear in the top 50. They refused a payout when I made a claim and it took two and a half years to finally get the Financial Ombudsman to find in my favour after an adjudicator had constantly told them to pay out – avoid like the plague!

 

Moving on to the top breakdown services. There are 190,000 breakdowns each year according to Highways England so seen as a must have for most motorists. Auto Express listed 25 top providers which you can see in the full report but for your information, I’ve shown the top 5. First of all the list of questions asked:

 

Ease of purchase

Keeping you informed

Speed of recovery

Ability to fix the fault

Friendliness and helpfulness

General presentation

Value for money

 

The top 5 breakdown services were as follows:

  1. GEM Motoring Assist (7th year in a row)
  2. Green Flag (best at keeping customers informed)
  3. LV= Britannia Rescue (LV owned Britannia carried out most roadside repairs)
  4. AutoAid
  5. AA (largest UK provider)

Just out of interest the RAC was next after the AA.

 

So there you have it – By Graham Hill

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Should You Fit New Tyres On The Front Or Back Of Your Car?

Thursday, 8. August 2019

As we move towards the winter months when poor weather can lead to problems with grip it raises the question as to which end of the car should you fit the new tyres?

 

I addressed this problem earlier this year but it might be worth reminding you what was said at the time. You may think this is a daft question – simply replace the tyres that are worn – right?

 

Front tyres generally wear out quicker than rears if your car is front wheel drive and rears wear quicker if rear wheel drive, so wouldn’t it be correct to replace the tyres that wear fastest with the new boots? No!

 

Most safety experts ignore the wear element or whether the car is front, rear or all wheel drive and suggest that you always put freshest tyres on the rear of the car. This is because if the car loses grip in a corner, it will either oversteer or understeer.

 

Unless you are an F1 fan you may not understand what this means. Understeer is when the front tyres lose grip in a corner causing the front of the car to slide out whilst oversteer means you lose grip at the back of the car, causing the rear of the car to swing out.

 

It’s actually easier to control a car that is understeering than one that is oversteering – simply slowing down should help to regain grip if the car is understeering.

 

This is why it is important that you should maintain the greatest grip at the rear and fit your new tyres at the rear of the car. This will minimise the chance of potential oversteer and minimise the chance of a serious accident. Great advice eh! Graham Hill

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An Easy Comparison Guide When Choosing Your Next Tyres

Thursday, 8. August 2019

Tyre technology is improving constantly with some tyres even able to generate electricity that can be used to re-charge the battery. But what about the important factors like fuel efficiency, grip and road noise?

 

Whilst a budget or mid-range brand may save you a few pounds do you know what you may be giving up in terms of safety or fuel-efficiency. Budget tyres seem to fare poorly in terms of road noise but do they? The tyre markings can tell you a lot.

 

My thanks to Tyre Shopper for their Guide to EU Tyre Labels:

 

All new tyres we supply for cars, vans and 4x4s come with EU Tyre Labels.

 

The labels, mandated in 2012, provide information to help buyers make an informed tyre choice. The labelling covers fuel efficiency, braking distance in wet road conditions, and exterior noise.

 

Tyres that don’t have the EU tyre labels include off-road, vintage, spare, studded, racing tyres and those with a speed limit of up to 80km/h.

 

Why do we need EU tyre labels?

 

EU tyre labels are designed to help drivers who regularly take motorway trips or travel long trips in different weather conditions, to know how well their tyres can handle poor road conditions.

 

What do EU tyre labels look like?

 

The tyre rating labels are shown in their respective sections below with more information each.

1 – Fuel Efficiency

 

Tyres have a fuel efficiency rating from A (most fuel-efficient) to G (least fuel efficient).

 

The better the fuel efficiency, the lower the cost of motoring and the less harmful Carbon Dioxide pumped into the atmosphere.

 

Choosing A-rated tyres over G-rated tyres equates to a 7.5% saving in fuel.

 

An A-rated tyre may use 80 litres less fuel each year (over £110) compared to when using G-rated tyres. This estimate is based on a petrol engine covering 10,000 miles at a cost of £1.40 for every litre of petrol.

 

Rolling resistance

Tyres indirectly use a fifth of their fuel consumption due to something called ‘rolling resistance’. This is the friction created when the tyres touch the road. Each tyre has a different amount of rolling resistance depending on its shape and composition. They use less fuel and cost less to own.

 

2 – Wet Grip & Braking Distances

 

Tyres struggle to grip the road to slow down in wet road conditions, so manufacturers change tyre patterns to improve braking times and reduce the chance of aquaplaning.

 

Tyres are rated for their combined wet grip and braking distance rating – how long it takes for the vehicle to come to a complete stop in wet road conditions.

 

All-weather tyres can be used when weather is poor for many weeks and we stock a range of these to suit many types of vehicles.

 

The EU tyre labels helps drivers choose the tyre with the shortest stopping distance.

 

Braking distance variation between each wet weather tyre rating from A to G, equates to 3-6 metres. The maximum benefit is 18 metres shorter braking distance based on driving at 50mph in wet road conditions when choosing A-rated tyres over G-rated ones.

 

3 – External Noises

 

External noise emissions measure the decibels (dB) created outside the vehicle when that tyre is used in normal driving conditions.

 

The tyre noise rating label displays either one, two or three audio waves, with the number of decibels shown as a number.

 

  • One wave – three decibels or more under the current noise legislation.
  • Two waves – an acceptable noise level for current and future noise legislation.
  • Three waves – a tyre that will meet current noise mandated levels, but will fail future limits and need changing in the future.

 

Are the labels standardised across tyre brands?

 

Whether you’re looking at Michelin, Continental or other tyre brands, the label information can be compared side-by-side.

 

This includes the mid-range brands and budget brands. I remember the days when the now premium brand Hankook was a budget brand.

 

And whilst Nanking are a budget brand could they be going the same way as Hankook, they certainly don’t seem to be far behind when you check the labels.

 

One final thought. If you have a car on a lease or PCP and intend handing the car back at the end of the agreement check to see if they stipulate the tyres to be fitted when it comes to replacing them.

 

You don’t want to be forking out for more new tyres when handing the car back because you haven’t complied with the contract.

 

All cars must now be fitted with tyre pressure monitors but you shouldn’t simply rely upon the accuracy of the monitors and stop checking tyre pressures on a regular basis. Having improperly inflated tyres not only has safety and cost consequences you could end up with points and a fine.

 

It is the driver’s responsibility to ensure that tyres are in proper condition and penalties for offences are very severe. The penalties for having illegal tyres are currently up to a £2500 fine and 3 penalty points PER TYRE. Two faulty tyres could cost six penalty points, loss of license and a £5000 fine!

 

Apart from the requirements regarding tyre wear, tread depth, damaged sidewalls, etc, the tyres must be correctly inflated. Regulation 27 section b states “the tyre is not so inflated as to make it fit for the use to which the motor vehicle or trailer is put”. This definition is not very helpful, but correct tyre pressures are vital for safe handling and optimum braking, grip and tyre life.

 

Low tyre pressures

Cause increased fuel consumption, more air pollution, shorter tyre life and greater risk of tyre failure.

 

High tyre pressures

Cause reduced comfort, less grip, greater risk of impact tyre damage and reduced stability in braking and cornering.

 

By Graham Hill

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