RAC New Technology To Fix Cars On The Roadside

Tuesday, 20. August 2013

The RAC has brought itself up to date by fitting out their patrol vehicles with state of the art diagnostic technology in order to increase the number of roadside fixes it can carry out.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

The RAC has invested £6 million in Scan+ diagnostic software that will enable patrols to interact with a broken down vehicle’s own diagnostic system and on-board sensors to identify faults.

The technology will allow technicians to do a repair on parts that often need electronically adapting before they will operate – even battery replacements need computer ‘coding’ after replacing. No I didn’t know that either!

RAC Technical Director, David Bizley said, ’The RAC has always utilised the latest technological advances to ensure we offer the very best repair for motorists.

RAC Scan+ will give our patrols the very best information from the vehicle’s own diagnostic equipment to enable them to repair the car.’ Over to you the AA!

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Silly Surveys, Fuel Price Increase, Swinton Miss-selling & Congestion Charges

Monday, 19. August 2013

Bits&Pieces: I think most of my readers know my feelings about statistics, most of them leave me scratching my head thinking – so what? Someone, whoever decided to carry out the survey, needs to get a life.

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For example did you know that Seat drivers are most likely to make an ‘at fault’ insurance claim? Really??? Oh there’s more, Kia and Mini owners were next most likely to claim with Subaru, Smart and Fiat owners putting in the least claims.

Astonishing or what? So who carried out this totally pointless survey? Money Supermarket that’s who. Totally bloody pointless – Money Supermarket – get a life!

The AA has warned that fuel prices are set to rise by 5p per litre over the summer months. Apparently petrol stations have already started to pass on higher wholesale prices to customers at the pumps.

They said that costs had already increased by 1p per litre in July – not at my bloody Tesco, more like 3p!

Who do you use to insure your car? Think twice about Swinton as they were fined £7.4 million for miss-selling policies between April 2010 and April 2012. They were found guilty of using an ‘aggressive sales strategy’  over the phone and failed to tell customers that some of the add-ons were optional extras.

I can see that it won’t be long before we start to see congestion charges in all towns and cities. Cambridge, who dropped the proposal for a congestion charge 3 years ago, are now considering this as an option to reduce traffic gridlock. Before going ahead they will need to convince local businesses.

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Despite F1 Setback Pirelli Develop A New Quieter Tyre

Sunday, 18. August 2013

After the recent F1 disasters with their tyres exploding on a far too regular basis you would think that Pirelli would concentrate on making them safer.

Used Tires

Used Tires (Photo credit: www.ericcastro.biz)

Well in an effort to multitask it would seem that the designers have not only improved the reliability but they have brought out a new series of road tyres that they say reduces the road noise in a car by 50%.

Assuming that we won’t see a repeat of the F1 blowouts it’s worth noting that developments continue on road cars. The first cars to benefit from this new technology are the Audi RS6 Avant and RS7. They will be offered as optional extras (no I don’t know how much), but I guess they must be expensive if they are only offered as options on two of their top of the range cars.

In order to reduce the noise the tyres have a layer of noise cancelling sponge under the tread blocks. Pirelli says it reduces the amount of vibration and noise through the steering wheel.

Let’s hope the tyres don’t suffer the same problems faced by Hamilton & co.

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New Mercedes To Have 9 Speed Auto – Why?

Saturday, 17. August 2013

My first ever automatic was a big old Jaguar. It worked perfectly with just 3 forward gears, 1st, 2nd and Drive. Having just 3 gears wasn’t a problem, after all it was an automatic so after a while you didn’t even realise the car was changing gear.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Move on the lifetime of my children and my latest car, an E Class Mercedes has a silky smooth 7G,  7 speed automatic gearbox with paddle changes on the steering wheel for those that like to play at F1 racing drivers – in an E Class Mercedes – I know, I should grow up!

So I was surprised to read that the next E Class will come with a 9G, 9 gear automatic gearbox. The box will be launched in Europe later this year and in the UK next year. Mercedes say there is method in their madness as the new gearbox will reduce CO2 output and improve MPG but changing gear 8 times simply to get out of your garage seems a tad over the top to me – but what do I know?

If it means I contribute to the well being of Sussex and save money on fuel who am I to argue?

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Payday Lending – The Wrong Approach

Saturday, 17. August 2013

Image representing Wonga as depicted in CrunchBase

Image by None via CrunchBase

Who is the worst payday lender? I’m not sure of the answer to that one myself but certainly the most honest seems to be Wonga. I have written a new book that will be launched soon in my Simple Guide series called APR – A Simple Guide.

Amongst many crooked activities revolving around the abuse of APR I talk about payday loans. I agree with a comment made in Credit Today when they suggest that instead of displaying a ‘representative APR’ in their adverts, payday lenders should display ‘lots’ and leave it at that for the usefulness it provides.

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I give an example in the book of a call made to a Payday lender who quoted a representative APR of, I believe 2,450%. However this is the rate if I borrowed money on the 1st of the month and repaid it on the 31st. After questioning a very nice chap on the phone before he hung up on me he gave me the amount of interest I would pay in cash terms if I had the loan for a complete month.

However, when I explained that it was less than a week to my payday, would they still charge the same fee that I would pay if I had the loan for a month, the answer was yes. When I explained that this reduction in time would seriously affect the APR the phone went dead. Everything about APR is a joke and is completely misused by those lending and misunderstood by those borrowing.

Recently Wonga, in an attempt to reflect more closely the borrowing of their customers, changed their worked example in their advertising by moving from £207 over 20 days (£47.20 in charges) to £150 over 18 days (£33.49 in charges). Nothing wrong with that you might think, if anything it is taking an honest approach to their lending, tell it as it is.

But unfortunately because of the ridiculous way that APR is calculated on short term loans it moved the APR from 4,214% to 5,853%. As a result the press had a field day, balloons went up, old people had sticks waved at them as they were identified as the old kindly people in the Wonga ad and brown, rather smelly stuff, was thrown at the office fan of many journalists as they fought to condemn Wonga.

The Daily Mail said, ‘Payday firm’s 1,600% rise leads to calls for tighter regulation.’ The Guardian also noted the rise with ‘Increase calls for a cap on the cost of short-term credit.’ In my book I’m calling for a massive change in the way that the world measures credit and this furore strengthens my resolve because APR is total nonsense.

Let me break this down for you without giving away my new approach to lending. Faced with a rise of 1,600% in the interest and charges that we would now be expected to pay, as illustrated by the Wonga example, you and I might throw a tantrum but what does it really mean?

What caused there to be hundreds of column inches to be written in the press about this massive rise in interest? If you take the first example from Wonga and break it down you will find that you will pay £207 over 20 days, or £1.14 per day per £100 in charges. In the second example you will pay £1.24 per day per £100 in charges. So this extra 1,600% amounts to ten pence per day per £100 that you borrow.

The massive reaction was over 10 pence per day per £100 borrowed. What a bloody nonsense – read my book when it comes out, you are in for some shocking revelations!

Oh and before you get the wrong impression I’m not a big fan of payday lending but if properly controlled with full disclosure there is a place for it for those struggling with their finances. Official statement over!

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The Dangers Of STD’s On Your Finances

Friday, 16. August 2013

OK here is today’s test, what is an STD. Nope – you’re wrong according to an article in the Antipodean periodical – The Australian. They ran an article that gave advice to their readers on how to reognise, avoid and treat disgusting STDs.

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The piece was written by Larke Riemer (that’s a woman with a very strange name), director of women’s markets at Australian bank – Westpac. With the holiday season underway and the fears attached to drunken nights whilst enjoying the benefits of sun, sea and sex one may welcome a few words of cautionary wisdom from Larke (no I don’t know how to pronounce it either).

But the article was nothing of the sort, Ms Riemer, being a true banker, wasn’t talking about dodgy rashes in intimate places but something completely different, she called it Sexually Transmitted Debt.

She was referring to the unwanted burdens that people (mainly women) coming out of relationships can find themselves stuffed with. So the advice was not about the dangers of unprotected sex but more about unprotected debt, telling people to talk honestly to each other about money issues, make sure that you read everything that is financially committing before signing and don’t leave your name on utility bills before leaving.

I think I had better suppress any further comment before I dig a serious hole for myself. Goodbye.

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Personal Finance Now To Be Part Of The National Curriculum

Friday, 16. August 2013

For years I have campaigned for the inclusion of ‘personal finance’ into the National Curriculum. It is tragic to think that our youth are now expected to stay on at school till they are 18, an age when they can legally sign a contract, without the slightest knowledge as to how the finance systems work and how to manage their debt.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

They are seduced into taking out loans and HP for all sorts of goods from phones and computers to cars and even mortgages without fully understanding the commitment they are entering into and the consequences.

In my book Car Finance – A Simple Guide I have a whole section relating to ‘when things go wrong’. It shows you what your rights are and how to deal with debt, something that most lenders would prefer you didn’t know. But it is important that everyone knows, especially school leavers.

So I am delighted that personal finance has now been included in the new National Curriculum for England. This move means that financial education will be included in Mathematics and citizenship education lessons in all maintained secondary schools from September 2014.

This will make a huge difference to the future lives of millions of youngsters. The only downside is that it isn’t compulsory in all schools. Academies and free schools are not bound by the National Curriculum, we need to work on them to complete the circle and encompass all of our youth.

In my opinion financial health is as important to kids as physical health, both can destroy you if you don’t take good care of it.

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Are These The First Green Shoots Of Recovery

Thursday, 15. August 2013

I have to say that my enquiry levels are up a little at a time when I normally expect them to be dropping off as we find ourselves in the midst of the holiday period. I must have had a million ‘out of office’ bouncebacks following deal of the week last week so it isn’t the fact that many aren’t taking holidays so maybe it is that shard of light we’ve all been waiting for, moving us up from a glimmer of light.

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OK I lied about the number of bouncebacks, maybe a million is a bit of an over estimate but the point is the same. I then read that July saw the fastest growth in the service sector since late 2006.

Markit/CIPS Purchasing Managers’ index for the UK Service Sector climbed to its highest since December 2006. Underlying demand was stronger with market conditions improving both home and abroad.

They pointed to good weather and a pick up in the housing market as reasons why the upward trend continued. New business growth lead to an increase in backlogs with the highest backlog of work reported since February 2000.

July’s survey marked the 7th month of growth and with payroll numbers increasing also the panellists suggested there are plenty of reasons to start feeling a little more optimistic about the future as businesses start to make longer term plans. Hear hear to that one!

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Are You As Wary Over Identity Theft As You Should Be?

Thursday, 15. August 2013

Call me old fashioned but I still find it amazing how easily individuals part with their personal details to companies they know nothing about. I write about this time and again and still people are dopey enough to part with every piece of information a crook needs to open a bank account in your name or take out a credit card.

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If I wanted details from a number of high net worth individuals I would offer a great car deal on say a BMW X5 or M3, either car for say £299 + VAT per month. Absolutely impossible to get to those figures. I would then set up a dummy web site and wait for the enquiries to flood in.

I would have a very believable person answering the phone explaining how the boss has committed to a number of cars in order to achieve the very low rates on offer, all we need to do is take a finance application from them and away we go.

I would ask for some proofs such as a copy of a driving licence and passport along with a few bills and for good measure a copy of the front and back of a credit card. Oh and by the way last 3 months bank statements wouldn’t go amiss when applying for credit!

It would be that simple as people are greedy, they want everything on the cheap and that is what the crooks rely upon. Oh and by the way the scenario I described isn’t far fetched, it actually happened!

This leads me to the latest figures released by fraud prevention service, CIFAS. In the first 5 months of this year nearly 60,000 people were victims of identity fraud. There were more than 46,000 cases of impersonation over the period where fraudsters used individual identities to open new accounts.

They also showed that more than 13,500 were victims of ‘takeover’ when an existing account is broken into and hijacked. Around 96,000 confirmed frauds were reported to CIFAS in the first 5 months of this year.

By the way the identity theft I referred to earlier was on BMW X5’s, the same company carried out the same fraud when advertising Vauxhall Astras at well under the market rate, so you don’t have to be a high net worth individual.

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Repossession – Do You Know Your Rights?

Wednesday, 14. August 2013

Tonight those lovely old ladies that present the BBC 1 programme called Rip Off Britain had a piece about Log Book Loans. In most respects, contrary to my usual complaints about the press and consumer programmes, it was surprisingly accurate but it missed a few very key pieces of information.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

First of all Log Book Loans, as pointed out in the programme, are what are known as Bills of Sale, regulated not by the Consumer Credit Act but The Bill of Sales Act 1878 and the amendment act of 1882. This Victorian act was created in the days when rights were with the lender, not with the borrower, as they are today.

A loan is secured against a car at a high APR, normally around 300% – 400%. In a case highlighted a lady had a recovery company call late at night to recover a car which they said had money owed on it on a Log Book Loan. The collection at a late hour was questionable but in a panic the lady handed over the keys and having already bought the car in good faith was later told that she would have to settle the outstanding finance if she wanted the car back.

The fact is that the finance company was acting within the law. In fact contrary to much of the rubbish written on the Internet, on various consumer sites, by people who have no knowledge of the law, they don’t even need a court order, which is the case once you have paid off a third of the debt on HP.

They can even enter your property, break down the doors of your garage and remove the vehicle. Unless of course, as one very smart chap suggested on a famous consumer blog, you remove the battery and two of the wheels! Nice idea unless you actually bought the car to drive – you dope!

The strange thing is that in 2010 the Government carried out a review of the act and amazingly did nothing to it leaving ‘innocent buyers’ in the cold. If you buy a car on HP or PCP, i.e. a loan secured against the car, and you buy the car not knowing that the car had finance secured against it, having asked the owner, title still passes to you as an ‘innocent buyer’.

So until log book loans raised their ugly head you didn’t need to fork out for an HPI check that tells you if finance is secured upon the car. The HPI guarantee covers you up to £30,000 against losses as a result of the finance not being recorded.

This was in fact a bit of a sleight of hand because as a consumer you were covered up to £30,000 under the Consumer Credit Act anyway so when the debt collector comes calling for the £15,000 worth of finance outstanding on the car you bought and HPI save you this money they simply phone the HP company and explain that you were an innocent buyer and the finance company, in most instances, will simply go walkies. But now that you have log book loans recorded also we are in a different ball game.

It is now worth paying for an HPI check (the full online check) if you are to protect yourself against the fraudulent selling of a car to you that has a log book loan secured upon it. What they didn’t make at all clear in the programme was that you should never simply hand over keys to anyone who turns up at your door with a piece of paper, that could be a forgery, saying they are the owners of the car.

And if the paperwork does not mention ‘bill of sale’ then the chances are that they are trying to recover a car that was on HP or PCP and as long as you don’t hand anything over you will be considered as an innocent buyer of the car and entitled to keep it. Once you forfeit the car you give up your rights.

Remember, if you feel at all intimidated call the police. I award 8 out of 10 to the kindly ladies of Rip Off Britain.

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