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If you’re an avid reader of my newsletter and blog you will have read that you no longer need to have your car serviced by a main dealer in order to maintain your warranty. The rules that were relaxed several years ago that prevented you from having your car serviced wherever you wanted are known as the EU Block Exemption Rules. These rules have just been reviewed again and the rules pretty much left as they Read more »

Warnings have been issued about dealers and manufacturers who refuse to carry out warranty work because the vehicle hasn’t been serviced by a main dealer. This is illegal and flies in the face of the revised EU Block Exemption rules that came into force in 2002. In a case taken up by What Car a lady, Nocola West, had a Vauxhall Astra that developed a radiator fault that ended up putting water in the gearbox. The dealer Read more »