Consumer Protection When Garages Don’t Fix Faults First Time

Sunday, 31. July 2011

Years ago, when I always bought used cars, and had a mechanical problem I used to dread going into a garage and explaining the fault because I knew I would be met by a sharp intake of breath by the mechanic and ‘Do you want me to do a quick bodge job or do you want me to sort it out properly?’ After which he would explain the problem in technical Read more »

Beware Of Inspection Charges When Making An Insurance Claim

Friday, 19. February 2010

My Mercedes is being a bit of a pain. Since I got it a year ago the dealer has had two tries at sorting out two warning lights that came on unexpectedly, one related to the tyre pressures and the other the ESP system. I asked if I could drive the car safely and they pointed out that as the warning lights were orange and not red, as long as I checked my tyre pressures all should be ok till I could get the car in for repair a Read more »