Another Example Of Manufacturers Not Meeting Legal Obligations

Tuesday, 3. February 2015

I’m in the process of setting up a new marketing business that will give those who sign into my new scheme access to a wide range of discounts and bonuses from cheap MOT, servicing and repairs to cheap subscriptions to motor magazines, special offers on tyres, discounts or added free benefits to roadside breakdowns and much more.

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One of the latest developments is the addition of cheap legal advice from legal specialists. The need for such a service was highlighted when I read about the buyer of a new Audi A1which developed a fault after just 2 days.

The car was taken back by the supplying dealer for him to repair but after 2 weeks the fault had only just been identified as a fault with the ABS control unit. Unfortunately the dealer couldn’t find a fix so the driver, quite rightly demanded a replacement car. After a lot of buggering about without a solution the driver involved Auto Express who contacted Audi who agreed that the driver should have the car replaced.

By this stage I would have been on Audi’s rooftop with their MD dangling by his boot laces pleading to supply a new car even if he had to go to Germany to collect it himself. It is your legal right as well as claim compensation. In the end and no doubt as a gesture of bloody goodwill the driver not only had the car replaced but had the spec. upgraded to an S-Line.

We need a legal helpline for drivers to access in order to get rid of all the ignorance that exists about buyers legal rights. Watch this space, lots of exciting things happening this year. By Graham Hill