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The OFT has hit out at used car dealers, who they claim are letting customers down and not taking their legal responsibilities seriously. They are saying that more needs to be done to make customers aware of their legal rights and dealers aware of their legal responsibilities. Dealers are avoiding their responsibility to have vehicles checked prior to sale or to fix problems when pointed out by customers. Following a Read more »

It would seem that the Office of Fair Trading (OFT) is about to clean up the act of used car dealers (fat chance). It will be issuing new guidelines later this year when consultations are completed on 12^th March. The action has been taken as a result of used car complaints topping the list of complaints received over the past 3 years by Consumer Direct, the Government’s independent advice service. In 2008 Read more »