Saturday, 15. October 2011
As most of my readers know there are some things that cause me to shout, scream and throw things out of my pram, one of which is when dealers or manufacturers try to mislead customers. Especially so when the manufacturer refuses to take responsibility when customers exercise their legal rights. This often happens when a customer makes a claim Read more »
Thursday, 16. December 2010
One of the most staggering things I reported recently was the running costs of used cars versus new cars, it was cheaper to run a new car than a used car. Now to add to the pain of used car motoring, statistics from secondary warranty suppler, Warranty Direct, shows that one in three repairs carried out on cars from 3 years old to seven years old is as a result of wear and tear. The small print in most of these warranty policies excludes such items so whilst motorists who take out these policies Read more »
Wednesday, 1. September 2010
The warranty arguments are starting to build – exactly as I predicted. Warranty Direct, one of the largest providers of aftermarket warranty insurance, first of all complained that Kia and Hyundai’s new extended warranty adverts did not make it clear that the warranty had a 100,000 mile ceiling, the same as the widely promoted Vauxhall ‘Lifetime’ warranty. The Advertising Standards Authority (ASA) agreed Read more »