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Buying a used car from a dealer? Then you should be more aware of your rights according to the Office of Fair Trading, who have reported that the number of complaints against dealers, for faults that have come to light within the first 3 months, has increased by 18% during the first half of 2010. The Office of Fair Trading Direct received over 38,000 complaints and, as Michele Shambrook of the OFT pointed out, ‘Most of the faults that come to light are the dealer’s responsibility.’ Had a bad used car experience when purchased from a car dealer, please let me know? By Graham Hill

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• Second-hand car complaints soar (bbc.co.uk)

Transport Secretary, Philip Hammond revealed in a speech that 84% of all journeys made in the UK were made by car. This means that there is little prospect that we will move away from cars and onto public transport in the near future. However, the Campaign for Better Transport has carried out a survey, in which they found that certain towns and cities were more dependent on cars than others. The worst offenders and those most car-dependent were: Read more »

It would seem that magistrates have gone soft, as a result of the recession, if you have accidentally reached the automatic driving ban of 12 points on your licence. Some say this is wrong and that the ban should be automatically imposed, especially in extreme cases like the driver who was allowed to keep his licence even after he amassed 54 Read more »

The gap is starting to open up between petrol and diesel at the pumps again, pushing drivers towards petrol cars. There is also continued concern that people that take diesels fitted with particulate filters, as all new diesel cars have to have fitted, do not understand that they need to run the car at over 50mph for at least 20 minutes in one session per month in order to create the chemical reaction that clears out the filter. If this isn’t done the filter clogs and needs to be replaced costing hundreds of Read more »

Auto Express has launched a campaign to force manufacturers to disclose known problems with their cars. At the moment the manufacturers only have to make public known safety faults that are subject to recall. For all other problems, such as reliability issues, these do not have to be made public. The AA, RAC and Retail Motor Industry Federation have all joined with Auto Express to put pressure on manufacturers to make public their technical service bulletins – the documents that detail the Read more »

Graham Hill’s new book, Graham Hill’s Simple Guide To Car Finance, get’s released through Press Box. Follow the link below:

http://www.pressbox.co.uk/detailed/Financial/INAPPROPRIATE_CAR_FINANCE_IS_COSTING_MILLIONS_EVERY_YEAR_547708.html

It’s turned out to be a pretty busy week following the launch of my new book, Graham Hill’s Simple Guide To Car Finance which I hope will get everyone driving a great car. Preparing for finance is vitally important at the moment as there is little money about to lend. So that tempting low APR or monthly lease rate, that gets you sending off your finance application, may lead to a decline if you are not totally Read more »

One of the last meetings I attended at which we discussed the state of the motor finance industry, we were told by one of the leading accountancy practices in the UK along with a couple of large leasing operations that the biggest problem faced by the industry was lack of liquidity or in other words lack of money to lend to you and me. This has been confirmed by the Society of Motor Manufacturers and Traders Read more »

In the course of one week I’ve had what could be best described as a lively debate with two customers, over the contract profile that they took their cars on. One had his car on a 3+23 profile and the other 3+35. I have explained the way the profile works to the point of tedium, reported it on the blog and given examples but people are still confused and I really can’t see why? I think we all accept that a car Read more »

A good friend of mine, Dick Appleby (he lives on the Wirral – that’s how desperate I am to have friends), wrote to me recently regarding a situation that has arisen regarding a Mercedes that was returned 3 years ago to Custom Fleet, part of GE Capital. Out of the blue he received a charge for the month and a few days that the car waited on his drive for them to collect. That’s right, the car went back about 3 years ago and Read more »