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As people look for ways to save money they are certainly looking to prevent the bane of any driver’s life, the end of lease recharge. Many individuals and businesses have called in the services of the smart repairers to put their vehicles in an acceptable condition for return to the leasing company only to find the repair rejected and be faced with a full Read more »

A Fleet News survey has shocked many involved in the leasing industry but confirms my long held views that end of lease charges have been spiraling out of control. And this is just the tip of the iceberg because the survey has been carried out amongst the larger fleets only, the companies valued by the lessors and invariably looked after. When questioned the customers have complained that they have received recharges for stone chips and minor scuffs, the sort of damage that had been previously Read more »

I had an interesting chat with a lawyer friend of mine a few days ago. He had returned a lease car at the end of the agreement and received a bill for the repair work that he was angry about for a few reasons. As far as he was concerned, the work was either unnecessary, as a result of fair wear and tear, or the charges were too high for the work required. Read more »

In the course of one week I’ve had what could be best described as a lively debate with two customers, over the contract profile that they took their cars on. One had his car on a 3+23 profile and the other 3+35. I have explained the way the profile works to the point of tedium, reported it on the blog and given examples but people are still confused and I really can’t see why? I think we all accept that a car Read more »

A good friend of mine, Dick Appleby (he lives on the Wirral – that’s how desperate I am to have friends), wrote to me recently regarding a situation that has arisen regarding a Mercedes that was returned 3 years ago to Custom Fleet, part of GE Capital. Out of the blue he received a charge for the month and a few days that the car waited on his drive for them to collect. That’s right, the car went back about 3 years ago and Read more »

Whilst I’ve been warning about long lead times for months now the industry has warned those that lease their cars to make arrangements earlier to replace their cars as some leasing companies are proving to be very inflexible with regard to lease extensions unless you are replacing your current car with another of the same make, especially where a captive funder has been used. Worst at the moment are VW Read more »

There’s all sorts of confusion about the VAT increase from 17.5% to 20% next January. The increase affects vehicles in different ways. If, as a business, you buy a car outright you cannot claim back any VAT at all, there is a 100% block. Even if the car is a pool car and only available for use by employees for occasional personal use (and not necessarily used by them) the 100% block will be applied. Even if an employee Read more »

 I know I feel like I’m banging my head against a brick wall when I explain to customers that they should never simply look for the lowest rate when it comes to leasing a car. Of course when you buy something for cash you will maybe look for the cheapest price. The car you pay cash for at a car supermarket will be the same as a car that you pay cash for at a main dealer (unless it’s a sub spec black market car). The car will Read more »

One leasing company has finally taken the initiative and decided to make inspections of vehicles at the end of a lease a little more comfortable for the drivers by arranging for a joint inspection in order to alleviate refurbishment costs. A joint inspection is carried out by a qualified and independent vehicle inspector along with the driver. Will it improve the situation? We will see. If you have had a nightmare experience why not share it with me? We can only address the problem if we know how bad it is. By Graham Hill

As companies look at various ways to raise money, as we slowly emerge from recession, some are now looking at their company cars as a possible way to raise funds for expansion. For those that don’t want to approach their bank to increase their borrowings this could be a good alternative. The scheme, known as sale and leaseback, is an arrangement between a leasing company and the customer whereby the leasing Read more »