Which Are The Most Dangerous Occupations?

Wednesday, 2. April 2014

GoCompare.com have analysed 6 million quotes to find out which occupations were most likely to make insurance claims only to find that at a shuddering 44% of healthcare workers were by far the most likely. The conclusions were based on analysis of 2013 figures and resulted in a top 50 of professions most likely to make an insurance claim.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Next with a meagre 16% were professionals (this includes chartered surveyors and engineers). With the same percentage but in 3rd place was Finance (advisors and accountants), followed by Local Government (town planners) with 12% and Legal at 5th (probation officers/solicitors) with 8% making claims.

Of the medical profession it was GP’s most likely to make a claim with 28% making a claim in the last 5 years. That is nearly twice the national average of 13.1%. In the top ten list of jobs 8 were in healthcare with nurses, dentists and psychologists featuring highly. Professor Andrew Smith at Cardiff University, expert on occupational and health psychology, said that the stressful nature of healthcare no doubt made it top and added, ‘Stress can cause drivers to become clumsy and absent minded at the wheel.’

Many of the claims were the result of minor lapses in concentration brought about by stress and resulting in relatively minor bumps. Surprisingly car dealers had the best record of all with just 3% having made a claim in the past 5 years. Having said that, like all statistics, they aren’t all as they seem, having had Trader Insurance myself in the past it costs a fortune because it allows all named drivers on the policy to drive absolutely any car with maybe one or two restrictions.

But to get the premium down we took an excess of £1,500 so if any damage was under £1,500 we wouldn’t claim but simply pay for the repair. Even if the repair was a little more we still wouldn’t claim because the no claims discount was worth a fortune. So car traders aren’t any more responsible drivers than healthcare workers, it’s just that the costs were in favour of paying for the repair rather than making a claim.

However it doesn’t explain why a motor dealer would be quoted more for insurance if taken out in his own name than a GP! Something wrong there – or is there? By Graham Hill

Enhanced by Zemanta

Problems With Your Car – Know Your Legal Rights

Saturday, 15. March 2014

Something else I write about far too often is warranty claims. Dealers continue to let down customers and drivers know too little about their legal rights and don’t do things that would help their case. A lady had a Toyota that she bought second hand but found shortly after that the alarm constantly and randomly went off whilst parked on her drive.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

She returned the car whilst covered by the warranty but the dealer couldn’t replicate the problem so refused to accept that one existed. The problem continued and the car was returned, still no joy as the dealer effectively called the lady a liar.

The fact is that I have an extremely small amount of sympathy for the dealer as faults can often be intermittent so with modern technology why didn’t the lady take a video of the car with the alarm going off to show that it happened.

Or take a letter from a neighbour explaining that the alarm continued to sound without anyone touching the car so at least she can speak with some authority. My sympathy ended when I read that the dealer refused to continue checking the car for the fault after the warranty ran out.

As I have said time and again your legal rights don’t end the day your warranty runs out. Alarms should function properly for the life of the car so if it is faulty when you buy the car from a dealer there is something wrong with it and the supplying dealer needs to fix it or give you your money back. If you are not satisfied get the manufacturer involved and also advise the Office of Fair Trading.

In the case of the lady with the Toyota the manufacturer arranged to have the car looked at and turn down the sensitivity level on the alarm which fixed the problem. Unbelievable! The manufacturer needs to address the incompetence of its franchised dealer. The good news is that I am now working closely with several manufacturers  as a consultant and this is an area that will be addressed as part of my shake up of the industry. By Graham Hill

Enhanced by Zemanta

Credit Score Used To Assess Car Insurance Risk

Wednesday, 12. March 2014

Insurance bloody insurance, I seem to write something about this every week but for once I have something to report on that shows we aren’t so badly off after all. Young drivers pay more for their insurance than they pay for their cars unless they drive a car with pedals, have a tracker embedded in their arm and only drive between 10.00 and 11.00 in the morning.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

The days when your dad took out insurance on the kid’s car and named the youngster as named driver are long gone. In fact they have even given this heinous crime a name, it is called ‘fronting’ and if your youngster has an accident the insurance loss adjuster will turn somersaults to try to prove that your son or daughter is the main driver in order to decline the claim.

But just as I thought that our car insurers are the worst on the planet I read about the way that US insurance companies assess the risk of drivers over there. Everything looked fairly similar until I read that when you took out insurance in the US the insurer carried out a credit search.

Not for the obvious reasons that they want to convince themselves that you will make the monthly insurance premium payments but to use your credit score in assessing your risk!! What? It’s true. According to one of their large insurers if you have a low credit score you are believed to be more irresponsible and more likely to have an accident.

I couldn’t believe it when I read it. Are they for real? Now this fact has come to light various driver groups are campaigning to stop this ridiculous assessment. And I totally agree. Over here they don’t go through a full credit assessment even to assess whether you will make your monthly repayments, as the insurer would simply take you off cover if you didn’t pay.

But to suggest that you would be more of a car insurance risk because you have a low credit score is bloody ridiculous! So it would seem that the insurers in the UK are not so bad after all. By Graham Hill

Enhanced by Zemanta

Do We Need To Know When And Where Our Car Was Built?

Wednesday, 5. March 2014

There is a motor journalist who frequently bangs on about things that are of little or no importance causing the little hairs on the back of my neck to bristle. Not because they are all of no importance but often because I disagree with his views. I don’t want to give him any publicity through my blog or newsletter by mentioning his name but it’s Mike Rutherford.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

This time he is banging on about car manufacturers not telling buyers of their cars when and where their cars were ‘made’. He says that it is wrong for ‘German’ manufacturers not to tell you that the car you are buying was made on a certain date in South Africa, Brazil, Mexico, Hungary or anywhere else.

He suggests that like a low-fat yoghurt cars should come with a tamper proof sticker showing its place of birth and date of birth. Good grief – what a doughnut. First of all does he think with the cost of stocking cars that they will be sitting around for any length of time before they are sold.

The days of Mercedes changing their design once every 5 years are gone. I have had notice today that Volvo are about to stop taking orders on 2014 and a half model year cars to replace with 2015 model year cars that will be available from April. I don’t know what Mr Rutherford thinks will be revealed but few cars sit around in stock for more than weeks, a couple of months at the most.

As for where the car was ‘manufactured’, firstly it wasn’t, it was assembled, mainly on fully automated production lines on equipment that was made by just one company to an exact design from the manufacturer and shipped around the world to wherever they can get the car assembled as cheaply as possible.

When it comes to the manufacturing process the car will be fitted with brakes made by Bosch, windscreens made by Pilkington, Tyres made by Goodyear, Lights made by Lucas and I have a customer in the UK who makes dashboards for about 5 different manufacturers.

So who gives a damn about where the cars are ‘manufactured’? Are you going to roll up to your Mercedes dealer to find that the brand new C Class that you are about to buy was built 3 months ago in Brazil and say ‘Don’t want that, have you one that was made in Germany yesterday please? Silly man! By Graham Hill

Enhanced by Zemanta

Financial Associations Causing Finance Applications To Be Declined

Friday, 14. February 2014

Most people are aware that in order to be approved for finance you need to have a reasonably good credit score. You maintain a good credit score, as you know, by making credit payments on time (pay by direct debit wherever possible), not gaining CCJ’s, defaulting or going into arrears and not applying for credit to too many companies at the same time.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Closing down old credit cards can also help. But I have had a few ‘declines’ just recently because of financial associations that, in a few cases, were no longer in existance. When you apply for credit you can only have your personal details searched so if you have a partner who has very poor credit or could even be bankrupt, they cannot be checked out unless you give permission or you have a financial association.

If you are shown to have a financial association with anyone the chances are that their credit status will also be taken into account. So if you are applying for finance and you and your partner have a joint mortgage or a joint credit card there is a financial association. One client had a girlfriend and they jointly applied for a credit card and were approved at the time.

They didn’t take out the card and split up shortly afterwards but one of them ran into some severe financial difficulties. As the financial association was still showing on the credit reference agency file the unknowing boyfriend was declined for car finance because of the difficulties experienced by the ex girlfriend.

So check your credit reference files and if you are showing any financial associations with any ex’s make sure you write to the credit reference agencies (all 3) and tell them that you no longer have any financial association with your ex, and to remove the link. By Graham Hill

Enhanced by Zemanta

The Dangers Of Ex Demonstrator Cars Reveals Graham Hill

Sunday, 9. February 2014

What car can do 0 – 60 in 5 seconds, return 15 miles to the gallon and out perform a Ferrari F40 away from the traffic lights? Answer, a company car, or so the old joke goes. These days company cars are much better cared for as transport managers and employers know that poorly cared for cars could result in end of contract charges.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

So buying what used to be a dodgy ex company car is no longer such a risk. But as one buyer of a used car from a BMW main dealer found out, buying a used car isn’t always as safe as it seems when he bought an M3 that had previously been used as a track car. There was nothing wrong with the car and it drove perfectly but you can only imagine the stresses and strains applied to that car whilst being hammered around a race track by a racing driver or instructor.

Of course the buyer was upset when he found out about the previous use of the car but there is no obligation on the part of the dealer to tell him that the car was used as a track car and I have to say an M3 was built as a performance car so should not be in the slightest affected by its previous use.

But there is one use of car that buyers actually queue up to buy without knowing how badly the car may have been criminally abused. Treated like a performance car from new with certain components stressed to their limit many buyers actually boast that they have bought one of these cars in preference to a brand new car.

I’m talking about the ex-demonstrator. I always advise against these awful cars which are often worse than ex hire cars and wildly over priced. Yes you appear to have a large discount but often that is after a load of unnecessary extras have been added to the car in order for the dealer to demonstrate.

So you have a £20,000 car with £5,000 worth of extras added with a £7,000 discount, dropping the price to £18,000 or the price you would have paid for a new car without the bigger wheels, sports suspension, special paint, larger fuel tank, privacy rear glass, smokers pack etc etc. So often the saving is not as it seems.

But that is minor compared to the real problem. In industry I was group general manager for a PLC with around 700 vehicles. When you run a fleet of that size you are provided with demonstrators every day of the week. It was nothing for a a couple of transporters to turn up with 20 cars from Astras to E Class Mercedes brand new with no miles on the clock.

They would be handed out to staff to use who would drive the cars like lunatics (I’m embarrassed to say I was one of them).  A driver would drive the car out of the car park getting close to 60mph out of the car in first gear. We didn’t care as they weren’t our cars and we justified the abuse by saying that the cars were being ‘put through their paces’ which is why we had the cars in the first place.

And this is the rub. People that buy ex demonstrators believe that they are buying a car that has been carefully driven by nervous drivers with a member of dealership staff sitting beside them, hardly getting above 30mph. The truth is that they are handed out to drivers for maybe 2 or 3 days at a time and the cars are ‘hammered’.

They come back, often in a disgraceful state but are repaired, professionally valeted and sold proudly as an ex demonstrator. My advice is leave them, you are potentially buying a disaster unless you like having a car that spends more days in a repair shop than out of it. By Graham Hill

Enhanced by Zemanta

Why People Don’t Understand The Benefit Of Leasing

Thursday, 6. February 2014

One of the main reasons why drivers refuse to consider leasing as an option is the misguided mental evaluation of their car when they eventually part exchange for a new one. By the time reality hits them it is far too late because by the time they learn the truth the car is three years old and they have lost £’000s.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Let me explain. I carried out a not too scientific experiment. I used as an example a Renault Scenic which cost about £15,000 brand new. I asked about 30 people, friends, relations, people down the pub etc. what the car would be worth when 3 years old with 30,000 miles on the clock. The answers ranged from £7,000 to £10,000 with the majority £8,000 – £9,000.

The actual value of that car in the trade and what would be achieved as a part exchange was just under £4,000. Now here’s the problem, when working out the potential cost over 3 years most of those asked would have said that the car would be worth around £7,000, which, after adding interest charges, having taken the car on HP, would have compared roughly with the lease costs over the same period.

However, the truth is that the resale or part exchange estimates were around £4,000 adrift making the lease option much more favourable but as I say you only find that out when you sell the car. Auto Express carried out a similar exercise when they recently asked 12 drivers what they believed their cars were worth (I don’t just throw these things together, it’s called planning) and they came up with similar findings.

They used the trade valuers CAP to come up with the valuations. Other than one lady with an 09 Focus who thought her car was worth £4,500 but in fact it was worth £5,500 all drivers over estimated their car’s true value. One driver with a BMW M3 Evolution was over £3,000 adrift with most other drivers around £1,000 to £2,000 over the true value.

Having said that most cars were 5 to 10 years old so you would expect the estimates to be a little closer to the truth. Philip Northard of CAP said that the reason why many drivers over estimate the value of their car is that when they check on sites such as Autotrader or notice a similar car on a dealer’s forecourt, the figures they see are retail figures and include the dealer’s margin.

Of course you won’t achieve these figures when you take your car into the dealer as a part exchange. The argument over expected future values won’t go away, I’m sure, but I thought it might be worth mentioning if you are considering leasing as an option, you take away all risk in the depreciation and don’t get disappointed when you aren’t offered what you thought your car was worth when you come to replace it. By Graham Hill

Enhanced by Zemanta

Graham Hill Warns About The New Financial Conduct Authority

Monday, 3. February 2014

We are getting close to the day when the new Financial Conduct Authority (FCA) takes over from the Office of Fair Trading (OFT) and launches its new guidelines to the finance industry. The new rules will affect all parties involved in ‘consumer’ finance. At one end of the spectrum the new rules will affect consumers as well as non limited SME’s such as sole traders and small partnerships, in the same way as the Consumer Credit Act covers these entities at present.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

The rules will also affect every provider of ‘consumer’ finance. In the motor trade that will include the finance organisations as well as dealers, brokers and introducers such as accountants and IFA’s, all will be affected by the new rules which will come into force from the beginning of April 2014.

For those currently providing advice they should have applied and paid for ‘Interim Permission’ that keeps their Consumer Credit Licence active whilst the changes are introduced. If, whoever you are dealing with, doesn’t have interim permission they are trading outside the law. The problem is that we don’t yet know exactly what the rules will be, making it impossible to prepare for them.

One thing is for certain, we will have much stronger controls imposed upon applicants for finance to prove that they can afford the repayments. This raises two issues, the first goes to the core of the credit industry which is down to the judgement of the underwriter. The word affordability is used in the proposed regulations but what does it mean.

We are told that applicants will have to provide some form of affordability proof. This is likely to be an income and expenditure statement. But if you take a person who can demonstrate income of £1,000 per month with expenditure of £1,001,including his vehicle costs, does this mean that he fails the affordability test?

He is hardly likely to pop to the pub for a pint if it means he can’t afford the repayment on his car which he needs to get to work in the first place to earn his £1,000 per month. So it will be interesting to see how this pans out and what additional pressures are placed on those providing and wanting finance.

It is a bizarre situation when someone else has to tell me if I can afford a repayment on a car or not. Personally I would die of starvation before I would give up my car through non payment of the monthly lease. Which brings us to the next point. After carrying out a more substantial test on applicants for finance it is reasonable to assume that far fewer applicants will receive credit approval, otherwise what would be the purpose of the massive investment and the changes to legislation?

So let’s think about that. I have a client who applies for finance on a Ford Fiesta at a prime rate of £150 + VAT per month. Unfortunately he fails the affordability test so he is now forced to go down the path of sub prime lenders. The current rate is around £295 + VAT per month for the same car.

But the sub prime lender must surely apply the same affordability test or is it a little less stringent – in which case it defeats the objectives of making sure the client can afford to make the repayments in the first place. By making sure he isn’t offered finance at £150 per month how on earth is he likely to be able to make payments at twice the rate?

The whole thing is starting to look like a farce but very worrying at the same time. The only advice I would give at this stage is that if you are looking to change your car this year do it before April you could give yourself an awfiul lot of work and be badly disappointed! Watch this space. By Graham Hill

Enhanced by Zemanta

Technology Gone Mad When Your Eyes Control Your Radio

Friday, 10. January 2014

You know you are starting to morph into your dad when you are told about new technology and you start asking why rather than when. I recall the introduction of power steering and my dad saying, ‘Why?’ Followed by his reasoning, ‘You can’t feel your way round bends, it’s dangerous and will lead to accidents.’

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

Next came electric windows, again my dad’s response was, ‘Why?’ ‘Just something else to drain the battery and go wrong, it’s the beginning of the end – mark my words!’ Not sure what it was going to be the end of but here I am reading about the latest technology that will be used to control your entertainment system.

No not touchscreen, that is so yesterday’s technology, we are talking eye technology that by 2017 will be used to control your stereo system. Australian manufacturer Seeing Machines is developing the new technology based around a smart camera on the dashboard focused on the driver.

It can monitor the driver’s head movements and how open their eyes are. It can also track what they are looking at so instead of having to reach over to the touchscreen to say switch on the radio you simply have to look at it! Why?? Ken Kroeger, CEO of Seeing Machines said that the camera was accurate to one degree over 1.5 metres.

The article then bangs on about reconfiguring instruments so icons would be closer to the straight ahead eye level position, even embedded into the windscreen but I’m going to stop here because I’m now bored because I cannot for the life of me think why this could be of any help whatsoever.

I drive down the motorway in my Mercedes and after 10 minutes of driving I often hear a ping and a small picture of a coffee cup appears on my dashboard because apparently I’m suffering from fatigue and am in urgent need of a stop and a cup of coffee. Sod off! I know when I’m feeling tired and it isn’t 10 minutes after getting behind the wheel after 8 hours sleep.

Is this a joint venture between Mercedes and Costa? For goodness sake – as my dad would say, and I agree with him, Why? By Graham Hill

Enhanced by Zemanta

RAC New Technology To Fix Cars On The Roadside

Tuesday, 20. August 2013

The RAC has brought itself up to date by fitting out their patrol vehicles with state of the art diagnostic technology in order to increase the number of roadside fixes it can carry out.

Thinking of a change but unsure as to the best way to finance your car? Then you need a copy of my car finance book, Car Finance – A Simple Guide by Graham Hill. Click on the link below to buy the best car finance book on the market, available as a Kindle Book and Paper Back.

The RAC has invested £6 million in Scan+ diagnostic software that will enable patrols to interact with a broken down vehicle’s own diagnostic system and on-board sensors to identify faults.

The technology will allow technicians to do a repair on parts that often need electronically adapting before they will operate – even battery replacements need computer ‘coding’ after replacing. No I didn’t know that either!

RAC Technical Director, David Bizley said, ’The RAC has always utilised the latest technological advances to ensure we offer the very best repair for motorists.

RAC Scan+ will give our patrols the very best information from the vehicle’s own diagnostic equipment to enable them to repair the car.’ Over to you the AA!

Enhanced by Zemanta