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Do you feel that your insurer is ripping you off? If you do you’re not alone. In fact the House of Commons Transport Select Committee produced a damning report on the subject recently, giving the cost of car insurance a high profile and forcing the Government to take action. The Cost of Motor Insurance report calls on the Government to force Read more »

In another Auto Express story a couple made an insurance claim after their car had been damaged in an accident whilst the car was unattended. As per the terms of the insurance they initially had to pay over £350 excess to get it back when the claim was finally sorted out. After 6 months the couple were still waiting to get their money back from Read more »

I was talking to an insurance broker recently and he was explaining that because of the competitive nature of the comparison sites the insurance companies are doing everything to keep premiums as low as possible. One of the tricks they use, I reported a couple of weeks ago, has been to vastly increase charges and fees so that they don’t have to increase premiums, the other is of course to avoid payouts wherever Read more »

Now here’s something you probably didn’t know about. We all know that if we are convicted of speeding and receive the automatic points on your licence you must declare that to your insurer immediately and suffer the increase in premium. Some insurers don’t increase the premium if it’s your first speeding fine but others do so check with your insurer. But here’s the thing, what happens if you are caught speeding, but as an alternative to a fine and points on your licence, you are given the Read more »

The dangers of using insurance comparison sites has been highlighted by incidents in which payouts could be avoided by the insurers because drivers have been confused by some of the questions that may have been handled differently and more clearly if an actual broker helped you to compete your application form. As most people know insurers have to be made aware of any modifications that have been fitted to the car. If the mods have not been declared the insurer could refuse payout in Read more »

A few months ago I announced proposed changes to insurance claims procedures that should speed up undisputed insurance claims. The good news is that the new rules come into effect from April 30^th. The new rules should speed up payout and reduce legal costs on personal injury claims between £1,000 and £10,000 resulting from a motor accident. This covers around 80% of all personal injury claims so good Read more »