Warranty Vs Legal Rights – Do You Know The Difference?

Saturday, 15. October 2011

As most of my readers know there are some things that cause me to shout, scream and throw things out of my pram, one of which is when dealers or manufacturers try to mislead customers. Especially so when the manufacturer refuses to take responsibility when customers exercise their legal rights. This often happens when a customer makes a claim Read more »

Reminder About EU Rules Relating To Car Servicing

Wednesday, 5. October 2011

Auto Express recently reminded us that since the changes to European Regulation 461/2010 (Motor Vehicle Block Exemption) you can have your car serviced at an independent garage and provided they carry out all work in accordance with the rules set down by the manufacturer your warranty will be honoured. That is fine and I totally Read more »