When Is A Car Warranty Not A Warranty?
Thursday, 5. November 2009
In a recent case, exposed in What Car a lady experienced a sunroof leak in her 2 year old Mondeo. She made a claim on Ford under her warranty agreement but was told that water ingress was not covered by her 3 year warranty beyond the first year but they made an offer to cover 30% of the repair cost and the dealer was prepared to cut his labour rate. The suggestion from What Car was to push for a bigger Read more »