What Not To Do If You Have A Problem With A Dealer

Thursday, 29. September 2011

I recently had a note from someone who was having major problems with a dealership over a fault that developed in his new car. The problem was taking far too long to resolve and the client was getting very frustrated. Even contacting the manufacturer didn’t seem to work so in a fit of rage he called the finance company, who legally still owned the car, Read more »

New EU Cooling Off Period Rules

Tuesday, 9. February 2010

On the subject of the new EU Consumer Credit Directive there is a change to the 14 day cooling off period that is given to consumers when they sign the finance agreements off trade premises. Currently you can cancel an agreement if it is regulated under the Consumer Credit Act and signed away from the premises of the funder, the broker or the dealer. However, if you sign on trade premises you don’t have the 14 day Read more »