What Not To Do If You Have A Problem With A Dealer

Thursday, 29. September 2011

I recently had a note from someone who was having major problems with a dealership over a fault that developed in his new car. The problem was taking far too long to resolve and the client was getting very frustrated. Even contacting the manufacturer didn’t seem to work so in a fit of rage he called the finance company, who legally still owned the car, Read more »

New EU Consumer Credit Directive Affects New & Used Car Deliveries

Sunday, 5. September 2010

If you are about to finance a car in your own name as opposed to through a business, you will need to allow a little extra time between ordering, signing the finance agreement and collection/delivery of the new car. According to the new EU Consumer Credit Directive all agreements that fall within the terms of our own Consumer Credit Act must be given a 14 day cooling off period. In the past, if you signed the agreement on trade premises, for example at a dealership or the premises of a broker Read more »