Tuesday, 2. August 2011
Now here’s an interesting scenario. As I’ve widely reported over the last 18 months or so deliveries of new cars have become a nightmare. All too often the dealer has called and said that delivery has been delayed not just by a couple of weeks but in some cases months. In most cases we’ve been able to get around the problem by extending the current Read more »
Sunday, 24. October 2010
Dealerships and garages are still failing which means that whether you are buying new or used from a dealer you need to use the credit card technique that I recently explained in order to protect yourself between paying for a car and taking delivery. According to Experian 35 garages and related businesses failed in July this year compared to 50 last year. So whilst it is an improvement it’s not worth taking the risk and don’t forget that using the credit card technique could help to increase your Read more »
Thursday, 7. October 2010
Buying a used car from a dealer? Then you should be more aware of your rights according to the Office of Fair Trading, who have reported that the number of complaints against dealers, for faults that have come to light within the first 3 months, has increased by 18% during the first half of 2010. The Office of Fair Trading Direct received over 38,000 complaints and, as Michele Shambrook of the OFT pointed out, ‘Most of the faults that come to light are the dealer’s responsibility.’ Had a bad used car experience when purchased from a car dealer, please let me know? By Graham Hill
Thursday, 25. March 2010
The OFT has hit out at used car dealers, who they claim are letting customers down and not taking their legal responsibilities seriously. They are saying that more needs to be done to make customers aware of their legal rights and dealers aware of their legal responsibilities. Dealers are avoiding their responsibility to have vehicles checked prior to sale or to fix problems when pointed out by customers. Following a Read more »
Tuesday, 26. January 2010
Carsite, the online reseller of ex lease cars, has used their experience gained over the last few years to identify the top 10 contributors to a sharp intake of breath from the car dealer, when you part exchange your car, which results in much less being offered for you car than would have been otherwise. They have even suggested what the dealer is likely to knock off his offer as a result. Some things are damage items such Read more »