Wednesday, 5. October 2011
Auto Express recently reminded us that since the changes to European Regulation 461/2010 (Motor Vehicle Block Exemption) you can have your car serviced at an independent garage and provided they carry out all work in accordance with the rules set down by the manufacturer your warranty will be honoured. That is fine and I totally Read more »
Thursday, 12. August 2010
If you’re an avid reader of my newsletter and blog you will have read that you no longer need to have your car serviced by a main dealer in order to maintain your warranty. The rules that were relaxed several years ago that prevented you from having your car serviced wherever you wanted are known as the EU Block Exemption Rules. These rules have just been reviewed again and the rules pretty much left as they Read more »
Sunday, 18. July 2010
Warnings have been issued about dealers and manufacturers who refuse to carry out warranty work because the vehicle hasn’t been serviced by a main dealer. This is illegal and flies in the face of the revised EU Block Exemption rules that came into force in 2002. In a case taken up by What Car a lady, Nocola West, had a Vauxhall Astra that developed a radiator fault that ended up putting water in the gearbox. The dealer Read more »
Tuesday, 25. May 2010
I’ve often pointed out to customers that they can now have their new cars serviced at non franchised dealers and still retain their warranty cover. This resulted from the changes that were made to the EU Block Exemption rules removing the stranglehold that manufacturers had over the servicing of new vehicles during the warranty period, that was cunningly extended by most manufacturers to 3 years. In an effort to Read more »
Monday, 24. May 2010
Hitachi Capital Vehicle Solutions have warned drivers to ensure that they don’t risk their lives and the lives of others by missing services on cars. In a study carried out by Ford it was shown that 15% of Britons miss out a service in order to save money during this recession whilst 18% don’t have breakdown cover. The biggest culprits are the 18-24 age group who miss services with over a third not having a breakdown Read more »
Wednesday, 28. April 2010
Motor Codes, the body responsible for producing a National code of practice for servicing and repairs, have called for a single computer database containing every vehicle’s service record to be created to prevent crooks faking car service histories in order to inflate the car’s value. The call was made after it was found that it was possible to guy fake service books and ink stamps online on eBay. Auto Express Read more »