Kwik Fit Face Claims Made By BBC Watchdog
Thursday, 7. October 2010
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Kwik-Fit are to carry out some major training programmes of staff following a recent BBC Watchdog report. They have said they are going to invest a further £1 million in training as a direct result of the allegations made by the BBC. They are to also increase their mystery shopper programme in an effort to identify and stop overselling by staff. The company is said to operate a zero tolerance policy in cases where Read more »