Shocking Revelation About RAC Inspections
Friday, 7. March 2014
If you are of the opinion that you prefer to buy a used car, as opposed to a new car, you probably opt to either buy a car that comes with an AA or RAC inspection or you are one of 85,000 buyers who have the car RAC inspected before you buy it. However, following a concern expressed by Motorcodes and an investigation carried out by Auto Express it was revealed that RAC will not attend court as an expert witness if a customer has a dispute with the dealer supplying the car.
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The AA subcontracts its inspections to Dekra, which is recommended by Motorcodes, and offers an expert witness service. On the other hand the RAC will not provide a similar expert witness service. Motorcodes said to Autoexpress ‘Motorists were being told by the RAC that they can’t be called upon as an expert witness.
It’s a waste to pay for a report that cannot be used in a legal setting should the need arise.’ It would seem that even the Citizens Advice Service were unaware that the RAC would not attend court following an inspection that would be used to reject the car ahead of going to court. They are changing their website. A spokeswoman for the RAC said, ‘With so many inspections taking place, the cost could be significant.’
Well Mrs RAC Spokeswoman, so would the cost of having an inspection carried out that couldn’t be presented in court, so much for customer relations. I should add that the RAC should make the fact that they will not present their reports in court as expert witnesses (unless summoned by the court) before the inspection is carried out, it should say so on the form you sign to authorise the inspection.
They say on their website ‘Our inspection is produced for you only and we do not undertake to provide witness statements/reports in any civil proceedings.’ So there you have it, you have been warned. Whilst I have personally always been happy with RAC reports they won’t come to court with you to back up their findings. How daft is that?! By Graham Hill
