A New Insurance Approach Is Needed For Connected And Driverless Cars
Thursday, 25. August 2016
All discussions about cars at the moment seem to revolve around either connected cars, driverless cars or both. But as I mentioned in an earlier blog I hope that in the rush to get this new technology out into the market place they don’t compromise security.
Problems already exist with hackers able to clone your remote keycode and access your car with a laptop, made even easier with keyless entry allowing the crooks to start the car once inside by pushing a button. Dealers are also being warned about open access to the Internet via their free WiFi in their showrooms.
Customers who access the Internet, whilst waiting for their car to be serviced, could have their data held on their laptop compromised by a hacker sitting inside or just outside the showroom. Not only that hackers have been known to set up dummy hotspots that you connect to again giving access to the contents of your computer.
However, worst of all are the hackers who hack into the records of the dealership providing free Internet access. They can then extract personal details including credit card information from the dealers data base. This can also apply to anywhere else you can pick up free and unprotected WiFi such as shops, hotels, restaurants etc.
Moving on to the driverless cars, there have been industry warnings that insurance for driverless cars needs to be very carefully considered with so much depending upon computerised systems making hacking potentially the biggest threat. In a report by AXA Insurance they warn about potential claims where vehicles have been broken into and the car or items stolen remotely.
Researchers have already shown how a Mitsubishi Outlander PHEV could be hacked and stolen using a laptop. I have read of cases in America and similar warnings have been issued here about situations where cars’ computer systems have been hacked then drivers held to ‘ransom’ only releasing the car once a sum of money has been paid. According to AXA these and others are whole new risks associated with highly computerised and autonomous cars that need to be considered and assessed as a matter of urgency. By Graham Hill
